Comments on: Second Thoughts About the iPhone

By: 6 Reasons Ordinary Pastors May Benefit From the iPad | THE CAPRANICA

6 Reasons Ordinary Pastors May Benefit From the iPad | THE CAPRANICA — Thu, 28 Jan 2010 22:58:49 +0000

[...] and isn’t even blogging about it. Yet, read what he wrote about the original iPhone, his second thoughts after he bought one- he’s now an iPhone-aholic – and has had at least 2 of the 3 versions. AKPC_IDS += [...]

By: Thomas Lane

Thomas Lane — Sat, 26 Apr 2008 03:24:43 +0000

Mike,

That’s good news. That kind of customer service is amazing. The power of the blogger is amazing, and of course, communications between one CEO of a major company to another doesn’t hurt.

I agree, the iPhone is great with Twitter. My experience with Apple is that their products only get better. I am definitely looking forward to the second generation iPhone.

Thanks for your prompt response.

Tom

By: Michael Hyatt

Michael Hyatt — Sat, 26 Apr 2008 01:33:18 +0000

Tom,

Yes, I have made peace with the iPhone. It is great with Twitter! I am really looking forward to the next generation iPhone.

By the way, AT&T was great. Believe it or not, their CEO emailed me after I posted this. He got his customer service people involved and they solved my problems in about 48 hours. Amazing.

Thanks,

Mike

By: Thomas Lane

Thomas Lane — Sat, 26 Apr 2008 01:28:52 +0000

Hi Mike,

Are you still sticking it out with the iphone? If so, are you looking forward for what is up ahead for the device as far as software and 3G capabilities? Has your voice service and data service been good, bad or excellent?

BTW, I enjoy your blog and your twitter posts.

Thanks,
Tom Lane

By: Reader Kevin

Reader Kevin — Fri, 07 Mar 2008 23:05:59 +0000

I have an ATT BB. I also travel quite a bit overseas for business for extended periods. On a recent trip to Saudi Arabia, one of my colleagues came with the iPhone. Between my BB and his iPhone, the BB won. Summary observation:

The iPhone cannot use any service other than ATT. They might have unshackled the iPhone slightly, but by and large one has to simply accept the extortion prices ATT makes you pay for calls (both in-coming and out-going are about $2/minute in Saudi Arabia and the UAE). This locked status means that one cannot use a local SIM card overseas. The savings using a local SIM comes from avoiding roaming charges, as well as in coming calls being free. The US is the only major country with this ridiculous locked-phone policy by the major carriers.

Additionally, email was cumbersome for him on the iPhone. As Michael pointed out, it is “pulled” rather than “pushed” to the phone.

The BB worked well in terms of email, while in the ATT roaming mode. Additionally, I switched out and used a local SIM card. I fought with ATT and got my phone unlocked a day or two after I bought it. The phone worked with it very well, no matter what SIM it had in it.

The iPhone certaininly has its place and role. However in this side-by-side example that I could witness firsthand, the iPhone was not really set up to do international business travel.

By: Michael Hyatt

Michael Hyatt — Thu, 07 Feb 2008 03:45:50 +0000

Bryan,

Tell you what, I’ll overlook your comma splices, run-on sentences, and sentence fragments, if you will overlook my typo. ;-)

Mike

By: Bryan

Bryan — Thu, 07 Feb 2008 01:20:09 +0000

I must say, I hear you on all points, but think you have a reception problem where you are, and hence it takes more power to communicate with the towers. Sounds like it’s getting better, though. Your calendar problem is almost certainly not Apple’s fault, and is much more likely to be a setting problem you have, or due to MS’s refusal to work with standard vCal formats. Move to iCal, and you will likely find no issues. It’s a nice program, and I find Apple’s Mail, iCal and Address Book far better solutions than Entourage in terms of usability and ease of use. I would have expected other issues like the headphone jack to stand out more for you.

I don’t think as the CEO of any company you need to have the latest tech. Quite the contrary. You need the best tech that meets your needs. Sounds like the iPhone never fit that bill, and this was really about personal desire. I have a BB Curve and love it, but also have an iPod touch and Moto RIZR Z6, and love them, too. Different devices for different purposes.

Lastly, as the CEO of a publisher, I would expect better knowledge of the English language. The word is “unless” not “in less”.

By: Thomas Lane

Thomas Lane — Sun, 03 Feb 2008 15:53:08 +0000

Well, I succumbed, myself. I got tired of the sync problems I was having with my treo ever since I upgraded to Leopard. I tried Missing Sync and that was a disaster requiring many hours of working with their technical support. Finally, I got a refund from markspace because there was no success with it.

I went to the Apple Store and repurchased an iphone last week, ported the number over and am not looking back. I’m satisfied now. The service has been excellent so far with AT&T so far which was my main concern.

With the SDK coming out this month, I’m expecting lots of third party software and looking forward to it.

Thanks for the reply, Mike.

Tom

By: Michael Hyatt

Michael Hyatt — Sat, 02 Feb 2008 14:21:02 +0000

So far, I’ve stuck with the iPhone. AT&T fixed my main coverage problem, so that was great. The last firmware update on the iPhone (1.1.3) also seemed to help. For right now, I’m staying with it. Thanks.

By: Thomas Lane

Thomas Lane — Sat, 02 Feb 2008 12:47:43 +0000

Mike,

I’m curious. Did you switch back to the Blackberry and Verizon or did you stick with the iPhone?