A Question That Changes Everything

In 2003, I was named President of Thomas Nelson. It was an extremely busy time. I made some major changes to my executive team and had two vacant positions. As a result, I essentially had three jobs.

An Undecided Businessman - Photo courtesy of ©iStockphoto.com/kaisersosa67, Image #2098327

One morning on my way to work, I grabbed my computer case in my right hand, a fresh cup of coffee in my left, and headed downstairs to the garage to leave to work.

Four steps from the bottom, I slipped on the carpet. Without a free hand to grab the stair-rail, I tumbled forward. The next thing I knew, I was flat on my fanny on the landing.

I wasn’t immediately aware of any pain. However, my dress shirt and tie were soaked in coffee. I remember thinking, Shoot! I’m going to have to completely change my clothes. This was particularly frustrating, because I was already running late, and I had a very busy day ahead of me.

My wife Gail heard me fall and came running. “Are you okay?” she asked as she raced down the stairs to help me up.

“I’m fine,” I assured her. “However, I’m afraid I’ve made a mess.”

“Don’t worry about it,” she offered as she helped me up. “I can clean this up while you get changed.”

When I put my weight down on my right foot, I let out a yelp. “Oh my gosh! I think my ankle is sprained.” As it turned out, it was more than sprained. It was broken.

My day was, of course, scuttled. In fact, the next ten days were scuttled. I had to have surgery, including a plate and six screws to repair the damage. In addition, for three months I had to wear a therapeutic boot (in lieu of a cast). This couldn’t have happened at a worse time.

At this point, I could have asked myself several questions:

  • Why am I so clumsy?
  • Why did I have both hands full?
  • Why does this have to happen now?
  • Why did I have to be in such a hurry?
  • What did I do to deserve this?

The problem with these questions is that they are completely unproductive and disempowering.

They are natural, of course, and probably even necessary. It’s all part of the process of grieving a loss. But ultimately there are better questions.

One of the best questions you can ask when something negative happens is this:

“What does this experience make possible?”

Do you see the subtle shift? Suddenly, your attention moves from the past—which you can’t do a thing about—to the future.

It is also an acknowledgment that nothing happens by chance. Everything has a purpose. Even the bad things can have a positive impact, when we open our hearts and accept them as “part of the plan.”

In my particular case, a broken ankle had several positive benefits:

  • I couldn’t go to work for a week, so I got some much-needed rest.
  • I had time to set up a new blog and start writing on a regular basis.
  • I got to board first when flying and usually got to upgrade to first-class—for free.
  • I learned first-hand about the challenges you face when you are in a wheel-chair or on crutches.
  • I was forced to slow down and “smell the roses.”
  • I saw my colleagues take more initiative and gained a new appreciation for them.
  • I got to meet several people I would have otherwise never met, including an amazing surgeon who gave me a whole new perspective on what it means to integrate your faith with your profession.
  • I had a ready-made conversation starter, when I met people I didn’t know.

The bottom line is this: you can’t always choose what happens to you. Accidents and tragedies happen. But you can choose how you respond to those situations. One of the best ways to begin is to ask yourself the right question.

Question: Consider a negative situation in your life. Ask, “What does this experience make possible? You can leave a comment by clicking here.

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  • Katina

    Sorry for the delay in commending, Michael. Great comments by all! 
    Your letter could have been written by me. You did however a much better job than I would have. :) 
    In 14 years I had 2 major hip replacements and 2 revisions, one of which left me in the wheel chair for over two months.
    God knew when to put a stop to my frenzy, take my feet away, and sit me down to rethink my life, set my priorities in order, and definitely “smell the roses.” Actually, My first revision is what started me journaling to heal my life…which turned to the book I am editing now.
    Thanks for validating what I know and have written about. All my best!
    God bless everyone!

  • jryan2445

    I love the Taoist story of an old farmer who had used an old horse to work his
    crops for many years. One day his horse ran away. Upon hearing the news, his
    neighbors came to visit. “Such bad luck,” they said sympathetically. ”Maybe,”
    the farmer replied. The next morning the horse returned, bringing with it three
    other wild horses. “How wonderful,” the neighbors exclaimed.”Maybe,” replied the
    old man. The following day, his son tried to ride one of the untamed horses, was
    thrown, and broke his leg. The neighbors again came to offer their sympathy on
    his misfortune. “Maybe,” answered the farmer. The day after, military officials
    came to the village to draft young men into the army. Seeing that the son’s leg
    was broken, they passed him by. The neighbors congratulated the farmer on how
    well things had turned out. “Maybe,” said the farmer.

    • Katina

      Great story J. Thanks for bringing it on…I had forgoten it.

    • http://michaelhyatt.com/ Michael Hyatt

      That is an awesome story!

  • jacqueline gillam fairchild

    Dear Michael:  After reading about your fall I can say how lucky you were not to break your neck or hurt your brain.  Your ankle ultimately has mended, though I am sure like my knee replacements, there are times you are reminded of your accident….still….I am sure at the time thoughts of how much worse it could have been were the farthest thing from your mind.  The perspective it has given you is priceless—the help you have given to so many people you will more than likely never meet—again, priceless.   You are my quiet inspiration. 
    Warm regards
    Jacqueline Gillam Fairchild

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  • http://dalemelchin.wordpress.com/ Dale Melchin

    My car caught on fire last night.  Literally.  I was coming home from work and  I decided to take a detour to the cigar shop.  I go in have my smoke watch Auction hunters and then someone came out and said.  ”Someone’s car is on fire.”  I’m all like…  Nah… not mine.  Then something prompted me to go and look.

    It was mine.

    I didn’t even have the urge to get angry or sad.  I more started thinking about what comes next. Talked with the fire and police officers, extracted my phone from the car an the books, finished my cigar and waited for the tow truck.

    After the tow truck came.  I went and had a martini and then my wife picked me.

    I guess the big take away is to be expect the best, be prepared for the worst and don’t get to attached to material possessions.

  • Mikelknudsen

    Great article, really appreciate the opportunity for reading it

  • Leigh A Hudson

    As a therapist, I hear many clients ask the “why” questions. And for a while they are necessary. However I prefer to ask the “what” question…”what are you going to do in response…” you said it well Michael. Great post.

    • Jim Martin

      Leigh, I love the simple way you express these two questions.  Thanks!

  • Fay Rowe

    In 2001, a couple of weeks after breast cancer surgery, I visited my daughter at her university. We stayed up till the wee hours while she listened to me grieve my wasted life. When I ran out of steam, she gave me my life from her point of view, which was a much more generous perspective than mine had been. My heart lifted. Then she did for me what you just did. She set my eyes in the right direction, the future, by asking,”But what now, Momma? What are you going to do now?” Since then I have written three books and have been active in public speaking and somewhat active in media.

    Today I am three weeks and two days past a horrendous 10 hour surgery, and just recieved this article from my daughter.

    Thank you.

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  • Brent

    Your article really helped me rethink Romans 8:28. If I actually believed that truth, then why do I get so angry all of the time? :-} 

    My job is pretty stressful, and it does lead to immersing myself into all of the negative questions. But thanks to your article, I think I see my attitude a bit more clearly now. 

  • http://twitter.com/journeydeeper Joye

    I really enjoyed this post for two reasons:
    1 – I walked a very similar path, I broke my ankle when we had a storm 3.5 years back; we lost power and I thought “I’ll take a lantern over to our elderly neighbors” and on the way over hit some muddy grass, slipped, and *crack* I broke my ankle in two places; It was such a bad break I had to be taken to the hospital by ambulance and emergency surgery the next morning. They joked w/ me in the hospital that no good deed goes unpunished. It was a challenging time, but I learned a lot and felt that was a season where God allowed me to slow down enough to dream more, to appreciate small things I had completely taken for granted and just in general grow much closer to God. 2- The post also reminds me of my Grandma, she used to always say “We never know where life is going to take us or what is going to happen, but all we can do is make the best of it.”  She lived this out fully, in spite of having many, many challenges (more than most folks), such as losing her mom at a young age (3), a very beloved brother drowned, my grandpa died before I was born through a freak work accident, plus many, many other trials. Yet, through it all, she was able to live by this ‘ism of making the best of what was thrown at her, learning the lessons, keeping a positive future focus, it was amazing and I learned so very much from her.

    • Jim Martin

      Thanks very much Joye for your comment and for sharing these words regarding your painful break and the story of your Grandma.

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  • Cyndi Seifried

    I agree 100% Michael, I have had much personal loss in my life and I have always asked myself what did I learn or get to experience from this happening.   It has always provided me an option to feel something positive through a difficult experience and has allowed me to learn a significant amount about myself and my resiliency and ability to adapt.    Even if you don’t believe that things happen for a reason, or believe in fate, it is still healthy to look at the situation and determine what did I learn from that.   You will always find you learned something, that will make you better going forward.

  • http://www.facebook.com/budgetmindedorganics Laura Black Caprioni

    Hey Michael, great article.  It’s true, we usually do take a “victim” role when things don’t go according to plan.  Instantly shifting our perspective and being grateful can change everything.  I most especially liked your reference to your new diet.  I’ve been following GMO foods and its affect on our hrslyh for years.  Wheat is not what it once was; in fact, most of our foods are not what they once were.  It’s time to get back to basics, all natural, organic and homemade foods.  If we can’t get GMO labeling, at least we can know what is in our food if we grow it and cook it ourselves.

  • specwriter

    Michael, very nice article. 

    I’m reminded of another author, Victor Frankl’s  (Auschwitz concentration camp survivor) quotation regarding one’s attitude under diress (and that that can not be taken away from you): Man always retains “the last of human freedoms – the ability to choose one’s attitude in a given set of circumstances.”

  • http://dalemelchin.wordpress.com/ Dale Melchin

    I am currently going through a similar experience.  I didn’t break any bones. Last week my car’s engine block literally caught on fire.  I’m fine, and I wasn’t too worked up about it.  However, it has afforded me the opportunity to do better with my time resources and how to work with two of us having one car.  Out of adversity comes the seed of benefit one has said.

  • http://twitter.com/ellavenezianow Ella Venezia

    Michael-  What a great perspective as a reminder to us all that no one escapes accidents/tragedies, but we can all choose to reframe their purpose in our lives.  You distilled this so clearly. I also have had a few “slow down and smell the roses” incidents in my life [and yes including broken bones ;) ]. They always appear to come at a perfectly appointed time :) 
    ~Ella

  • mcnairwilson

    Great Question, Michael!

    My wise, professional educator dad always asked (when something “bad” happened) what will we learn from this? “I can’t wait to see how the Good Lord uses this to teach us something.” 

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  • Brian Ahearn

    Loved the story Michael. I had a similar experience this spring when I broke my ankle. I wrote about it from the perspective of maintaining a positive mental attitude in the persuasion process.  Brian

    http://influence-people-brian.blogspot.com/2012/04/positive-mental-attitude-is-essential.html

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  • http://twitter.com/LMarni Marni Gallerneault

    I love this. I hope I don’t forget this. As soon as I ask that question in light of some of my challenges, all tension melts away. It’s a question that opens up possibilities instead of the questions that shut doors. Thanks for sharing a great perspective!

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  • http://walkwiththewise.wordpress.com/ Gail

    The best question I’ve ever been asked is “How is that working for you?” Whether the situation is negative or positive it makes me take a mental step back and consider if this situation is the best it can be and how I can improve it.

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  • http://www.DadsCount.com/ Jim Ray

    Thanks for another great post Michael.  The freedom you gain from such a simple change might mean the difference between being held back by something you can’t control and finding a way to gain control over what you’ll accomplish next.  Most of our biggest challenges seem to often come down to a simple word:  Attitude!

  • Sherylcb

    Thank you! I got into a car accident, deemed my fault. It happened outside a homeless shelter. Fortunately, my $1000 deductible & impending insurance cost hike, won’t make me homeless. Talk about humbling. Workers came out to comfort me in my semi hysterical state. I shall be volunteering or donating. The guy likely speeding with his supposed right of way & expensive car, probably never even asked about those that ran out of the building to help. That is not for me, I know that & am grateful for the reminder as I walked away unscathed.

  • Thomas Perry

    Excellent topic and perspective Michael, quite timely for me. Seems like I have a hundred things to do all high priority. I to have coffee in one hand whatever in the other so the one trip does it all. This helps me reflect. Thank you may God continue to inspire your writing.
    Thomas

  • Ronnie Ding

    Sorry – Ronnie again. The newsletter is an internal circulation about 80 copies. Thanks

  • http://michaelhyatt.com/ Michael Hyatt

    Thanks for your interest, Ronnie. My official Permissions Policy is here.

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  • Martha Ramirez

    WOW! I LOVED this! My poor cousin just lost her baby girl and  although you are not talking about grieving. I think this statement can apply. Thank you for this!

    But you can choose how you respond to those situations.

    • http://theordainedbarista.com/ Barry Hill

      Martha,
      My thoughts and prayers go out to your cousin and her family.

  • McKenna

    I have been dancing since I could walk. I was on a competitive team for years. I have recently discovered that I have Ankle Valgus and can no longer dance. I will be going to physical therapy (again) and surgery might be a possibility. I would be in a wheelchair for 6 months if the surgery has to happen. I will not be able to dance until this is fixed. I’ve been asking “Why me?” and your article has helped me to cope with this. Thank you for your gift of clarity and your story. By the way, I’m only 16. 

  • TRICIA LUGO

    Thank you Michael, I am so glad you are better. There are so many experiences that God teaches me to have Joy in God’s Will even when life has it’s ups and downs. Having two adult children at home because of colege or life; also with their children, I am learning this more. What I have come to realize is the more I accept this the more I experience God’s joy & strength to get me through. My life style is different, but it God’s principals are great for all of us. Thank you again, TRICIA LUGO

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  • http://twitter.com/MarcieFAtkins Marcie F Atkins

    I think I often run through this in my mind: If this good thing happens to me, then I get to do this, this, and this. After reading this, I have rephrased. If this good thing doesn’t happen to me, what experiences will I get to have? I actually made a list of them. Now I feel better regardless of what happens.

  • Judy Brizendine

    Thanks for a wonderful article, Michael–and for posing this specific question! It’s not a question typically posed when accidents or tragedies happen, but it’s an important one that opens up all sorts of new ideas, and sets our minds in a productive, positive direction.

  • http://www.facebook.com/laureenandbrian Laureen Collette Vollmer

    Great Article!

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