Beware of the Self-Proclaimed Social Media Experts
The most critical step in the hiring process is reference checking. This is important not only in hiring employees but especially in hiring consultants. Not everyone has the expertise they claim.
For example, I am increasingly being pitched by so-called “social media” experts. A very few are bona fide experts. Some are traditional media people, who are repacking the same old advice using the new buzz words. More than a few are unemployed marketing people who discovered Twitter last month.In fact, I checked out one yesterday who had no blog and only a few hundred Twitter followers. There’s no crime in that, of course. Unless you are billing yourself as a “social media expert.” Then it’s just ludicrous.
How do you tell the difference? Here are my three rules:
- Make sure their claims are backed up by their numbers.
- Make sure they have been where you want to go.
- Make sure they know how to replicate their success.
You wouldn’t want to attempt to climb Mount Everest, get half way up the mountain, and then discover that this is your guide’s first climb. Neither do you want to follow the advice of someone who is (as they say in Texas) “all hat and no cattle.” Reading a few books and articles on social media is not the same as building a successful social media platform.
Rather than walking you through some negative examples, let me give you some positive ones. I faithfully read the blogs of Seth Godin, Chris Brogan, and Tim Ferriss. I would be happy to take advice from any of them on building blog traffic.
Why? Look at the numbers from Compete.com (Disclaimer: this tool is not 100% accurate, but it is close enough for double-checking someone’s claims):
They all have significantly more traffic than I do. Therefore, when they speak, I listen.
Or take Twitter. I get pitched several times a day from people who want to teach me, “how to dramatically grow your follower count on Twitter.” This claim to expertise is easy to check as well. In fact, if the so-called expert doesn’t have more traffic than I do, I ignore them. On the other hand, Guy has over 144,000 followers, Chris has more than 83,000 and Tim has more than 50,000.
Again, I would be happy to take advice from them because they have built large followings—without the benefit of traditional media platforms (e.g., a television show, movie career, etc.). Unfortunately, most of the people who are out there touting themselves as social media experts aren’t. It’s up to you to know the difference. That’s why I start with the numbers.



In:

MICHELE CUSHATT is a communicator and storyteller whose speaking experience includes Women of Faith, Focus on the Family, and Compassion International. As emcee and communication coach, Michele is in her sixth year on staff at
BARRY HILL, JR. is a storyteller, blogger, speaker, barista, and is in his fifteenth year of full-time ministry to teens and their families. He lives in Northern Virginia with his wife, Rachel, and their six children—“the circus.” You can usually find Barry where fresh coffee and good ideas are brewing. To join in the conversation, drop by his blog,
JOE LALONDE is a husband, explorer, challenger, and an adrenaline junkie. He has served as a youth leader for E3 Ministries for over 10 years. He is usually found wandering the woods, enjoying the company of his wife, or running the trails. Joe enjoys helping others expand their influence and leadership skills. You can connect with Joe at his
RACHEL LANCE is originally from Alaska but now lives in a Chicago suburb with her husband and daughter. She works in technology and communications for the
JIM MARTIN is the minister of Crestview Church of Christ in Waco, Texas, where he has served since 1994. He also leads a mentoring group, primarily composed of younger Christian leaders, and serves as a Mentoring Partner for
TIM PETERS is the Co-Founder of
JASON STAMBAUGH is a husband, father, former fat kid, accidental techie, and founder of
JEREMY STATTON is an orthopedic surgeon in Louisville, KY. Although he enjoys writing, reading, and running, his first love is his wife and four kids. His family is currently in the process of adopting a son from China. He is also the author of
JOHN TILLER is an inspirational speaker and writer. He travels with his family to churches, conferences, and other events sharing
JUSTIN WISE is the social strategist for 

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