Both Sides of the Story

We’ve all heard it a thousand times before, “There are always two sides to every story.” For those of us in leadership we know that there are usually more than two sides.

Two Thumbs, One Up and One Down - Photo courtesy of ©, Image #3657557

Photo courtesy of ©

The problem is that most of us (me included) forget this in actual practice. Someone comes into our office and shares their tale of woe. We listen carefully, nodding our head in sympathy. We are surprised by how our colleague was treated. We may even become angry. Their response to the situation appears perfectly reasonable. Then, without further reflection, we take some action that we later regret.

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