Fix for Wireless Connection Problems on MacBooks, MacBook Pros, and MacBook Airs

Warning: This is a semi-technical posting for Mac-heads with network connection problems. If you aren’t experiencing this particular problem, you probably won’t find this post too interesting. On the other hand, if you have this problem, you may well regard this information as a God-send.

Photo courtesy of ©iStockphoto.com/imbarney22, Image #704547

Photo courtesy of ©iStockphoto.com/imbarney22

I thought I was losing my mind. About a week ago, my wireless network connection started flaking out. I would be connected for about two minutes. Then the connection would suddenly drop out. All the while the signal strength would appear to fluctuate wildly.

The most disconcerting thing was that all the other computers in my house were working fine. So, that pretty much ruled out a problem with the modem or the router (an Airport Base Station). Nevertheless, I tried changing a few settings on the router and managed to completely trash the system. Argh!

I finally got it to work for a few minutes and posted a request for help in Apple’s Internet, Networking the MacBook Pro Support Forum. I promptly headed for the gym to chill out.

After an hour’s hard run, I came back to the forum and found that a guy named Brody had posted a reply. He directed me to a FAQ he had put together specifically for MacBook Pro connection problems. Though it’s a little old, I recommend reading it. I had already tried most of his suggestions, but #12 completely healed my system. It has been working ever since.

Here’s what I did:

  1. I clicked on the Apple Menu () on the upper left-hand corner of the screen. I selected System Preferences. I then clicked on the Network icon.
  2. In the dialog box, I clicked on the Advanced tab in the lower right-hand corner. I then clicked on my network entry and drug it to the top, so that it was the first entry in the list. (It may take a couple of tries to “grab” it.) It looked like this:

    System Preferences | Network | Advanced

  3. I then clicked on Apply Now and shut down my computer.
  4. Next I re-started my computer and zapped the PRAM. This sounds more dangerous than it really is. You simply hold down the Command (⌘), Option, P, and R keys simultaneously immediately after re-starting the system. You must do this before the gray screen appears. Don’t let go of the keys until you hear the startup sound for the second time.

That’s all there is to it. Evidently, something got corrupted in my PRAM. Clearing it fixed the problem. Kind of like a reboot.

Don’t worry if you don’t understand what PRAM is. I still don’t. All I know is that my system is fixed, and I am happily surfing away.

Question: Did this fix work for you? You can leave a comment by clicking here.
Learn how eight simple but powerful tweaks can help you grow your platform. Get my new video series, Your Platform Makeover. It’s free for a limited time. Click here to watch it now.

Get the FREE video series now

Want to launch your own blog or upgrade to self-hosted WordPress? Watch my free, twenty-minute screencast. I show you exactly how to do it. You don’t need any technical knowledge. Click here to get started.

Please note: I reserve the right to delete comments that are snarky, offensive, or off-topic. If in doubt, read My Comments Policy.

  • http://www.colleencoble.com/ Colleen Coble

    A Mac head! I always knew I liked you, Mike. I just got my first Mac last September, a MacBook, and I'm sooo in love with it. I'm never going back.

    I'm going to bookmark this in case I ever have a problem with my, um, PRAM. LOL

    • http://michaelhyatt.com Michael Hyatt

      Testing.

      • http://pulse.yahoo.com/_MUWDXCHMLLHLCQU2IY4756OA2M james allen

        Test failed.

    • http://twitter.com/whatsjohnupto John Varghese

      This did not work for me, but I found a cool work around – so this is no longer a show stopper, just a mild annoyance. I have detailed the steps in this blog post. Could not join “network name”. A connection timeout occurred.

      • Livvi

        i have this problem but can’t find your post???

        • Anonymous
          • Jim

            This is becoming more typical with apple these days. This update had not fixed my wi fi or sleep problems, if anything it has made them worse. This has gone on for months for me now. All the widows pc’s in the home connect and wake no problem and I have now become the butt of jokes. It just works campaign is a joke these days. Due to this and other issues my next purchase could well be a pc. Thoroughly fed up with the constant updates that never work!

    • Trent Slack

      No wonder you get nothing done

  • http://www.colleencoble.com Colleen Coble

    A Mac head! I always knew I liked you, Mike. I just got my first Mac last September, a MacBook, and I’m sooo in love with it. I’m never going back.

    I’m going to bookmark this in case I ever have a problem with my, um, PRAM. LOL

  • Sean Harling

    Hi Michael,

    I'm happy that I came across your article on the Macbook Pro. I've been having the same connection issues since the summer time and it is maddening!! I've had my airport card replaced and it is still doing it. If I restart the computer, when it comes back, it will lose the connection (including the icon) completely. I have to shut down the computer and then restart it to regain my connection. I've just tried your solution (and boy was I happy to find it). It seemed to work for a few seconds and now Safari will hang as it's trying to open a new page as the connection icon is fluctuating. I'm only 4 feet away from my Airport Extreme. I've spoken with Apple (prior to finding your article) and they state that their engineering dept is aware of it and they are trying to figure it out. Their suggestion is to hang tight until an update is created.
    Have you had any other readers post comments with some tech support on this issue?
    Other than that I love the laptop. But this is definitely a frustrating issue!!

  • Sean Harling

    Hi Michael,

    I’m happy that I came across your article on the Macbook Pro. I’ve been having the same connection issues since the summer time and it is maddening!! I’ve had my airport card replaced and it is still doing it. If I restart the computer, when it comes back, it will lose the connection (including the icon) completely. I have to shut down the computer and then restart it to regain my connection. I’ve just tried your solution (and boy was I happy to find it). It seemed to work for a few seconds and now Safari will hang as it’s trying to open a new page as the connection icon is fluctuating. I’m only 4 feet away from my Airport Extreme. I’ve spoken with Apple (prior to finding your article) and they state that their engineering dept is aware of it and they are trying to figure it out. Their suggestion is to hang tight until an update is created.
    Have you had any other readers post comments with some tech support on this issue?
    Other than that I love the laptop. But this is definitely a frustrating issue!!

  • da.master

    Hi, I have the same problem with Airport and I tried to replace the AirPort icon onto the first place and then I tried the think with PRAM and you know what. IT DOESNT WORK!!!! My high-end notebook wifi sucks. I dont know what to do.

  • da.master

    Hi, I have the same problem with Airport and I tried to replace the AirPort icon onto the first place and then I tried the think with PRAM and you know what. IT DOESNT WORK!!!! My high-end notebook wifi sucks. I dont know what to do.

  • Jukka

    This behaviour can be caused also by a corrupted entry in the keychain for the WEP or WPA passwords.

    Delete keychain entry, reboot and re-enter can solve this also.

    • james

      That did it for me! Thank you so much! For those clueless as to how to do this: applications> utilities > keychain access. Look for the entry for your wireless network, delete it, then manually enter password (or create an updated keychain entry).

      • Joyia87

        Worked for me :)

  • Jukka

    This behaviour can be caused also by a corrupted entry in the keychain for the WEP or WPA passwords.

    Delete keychain entry, reboot and re-enter can solve this also.

  • Sandra Waechter

    IM STILL HAVING THE ISSUE DAMNIT! It drops every 30 seconds or less. Im going f***ing NUTS!

  • Sandra Waechter

    IM STILL HAVING THE ISSUE DAMNIT! It drops every 30 seconds or less. Im going f***ing NUTS!

  • JP

    Hi everyone, my Macbook pro that I also love so much, it is far superior to my "Windows systems"I am going off topic, anyhow I am a computer engineer and I also was getting frustrated and going out of my mind with my wifi dropping every 30 to 60 seconds, I reverted to what I learned in networking throughout my education, and I simply turned off IPV6 in my network settings, and VOILA, I have not dropped since, and I go from network to network.
    To disable IPV6, go to you airport settings,Open Network settings,Advanced,TCP/IP, and there you can simply disable IPV6, this is a quick fix that allows you to stay connected without getting booted, without having to modify anything,and if an update does finally become available, you have nothing to try to figure out, just install it.
    Lets keep in mind, the things that frustrate us, are most time the greatest pass times, a simple flaw in wireless is still better than the flaw Vista as been raised to become.

    • Sheri K

      I am so Happy now!!!! I tried zapping the PRAM and that did not work; then Thankfully I did not give up and I read this feed from JP about Turning off the IPV6- I have only had my MAC for about a month so I was a little leary about trying all these suggestions since I really am NOT MAC savy but THANK YOU THANK YOU, turning off this IPV6 seems to have done the trick. SO far so good, keeping my fingers crossed. One question, when will I ever have a need to turn the IPV6 back on?
      Sheri K- Fort Wayne

      • Jeremy

        Did not work for me still having problem.. please can anybody help?? IM STILL HAVING THE ISSUE DAMNIT! It drops every 30 seconds or less. Im going f***ing NUTS!

    • WY

      Woo… JP!!
      I am very impressed!! I have finally fixed the problem according to your method. Thanks a lot! Hug hug…

    • Denver_hendricks

      Worked like a bomb dude!! Hehe u a genius!

    • Nsmith01

      Thanks so much!  “Seems” to have worked for me, too.  

    • Mnix26

      Thanks – just tried this after booting up, going to one page and lost internet connection…my router is sitting behind me. Love my MacBook Pro but was so surprised to have such a dumb, frustrating problem. Hopefully it will work.

      • Mnix26

        nope, lost connection again the next day.

    • Irukandji InSheel

      Didn’t work for me =(

    • Kongabongo

      I totally loveeeeeeeeeeeeeee uuuuuuuuuuuuuuuuuuu!!!!! you have save my phd! thanks a lot!

    • Mark Winiarski

      Funny that you feel the need to insult Windows in a Mac thread…yet, it’s your Mac having problems…my Windows machine doesn’t experience this problem, but my Mac does…I’d say Windows > Mac…

    • XY

      I honestly love you. Thanks so much!

    • mr goats

      Ha – worked like a charm with my Pismo G3 laptop from 1999 with the old airport card in it. I thought at first it was router issues – of course tried the old PRAM ect but this was the gem of knowledge that worked. Now I can listen to itunes radio in my bedroom on my ancient yet still fully functional Pismo running 10.4.11 and yes, OS 9 . ;D

  • JP

    Hi everyone, my Macbook pro that I also love so much, it is far superior to my “Windows systems”I am going off topic, anyhow I am a computer engineer and I also was getting frustrated and going out of my mind with my wifi dropping every 30 to 60 seconds, I reverted to what I learned in networking throughout my education, and I simply turned off IPV6 in my network settings, and VOILA, I have not dropped since, and I go from network to network.
    To disable IPV6, go to you airport settings,Open Network settings,Advanced,TCP/IP, and there you can simply disable IPV6, this is a quick fix that allows you to stay connected without getting booted, without having to modify anything,and if an update does finally become available, you have nothing to try to figure out, just install it.
    Lets keep in mind, the things that frustrate us, are most time the greatest pass times, a simple flaw in wireless is still better than the flaw Vista as been raised to become.

    • Sheri K

      I am so Happy now!!!! I tried zapping the PRAM and that did not work; then Thankfully I did not give up and I read this feed from JP about Turning off the IPV6- I have only had my MAC for about a month so I was a little leary about trying all these suggestions since I really am NOT MAC savy but THANK YOU THANK YOU, turning off this IPV6 seems to have done the trick. SO far so good, keeping my fingers crossed. One question, when will I ever have a need to turn the IPV6 back on?
      Sheri K- Fort Wayne

    • Steve

      I thought I was going nuts! My mums laptop on Windows 7 was working perfectly, and my spanking new Macbook Pro was struggling to hold a signal.

      I followed the settings above and it fixed it instantly!

      Thanks!

    • abby

      What is IPV6? I'm hesitant to turn it off without knowing what it does.

  • http://jdragon.org/ jdragon

    arg! nothing seems to fix this same issue that I'm also experiencing!!! FIX IT APPLE!!!

  • http://jdragon.org jdragon

    arg! nothing seems to fix this same issue that I’m also experiencing!!! FIX IT APPLE!!!

  • Steve B

    Argh! This is really frustrating. I just made the switch from windows to MAC…for many reasons but so far I have been nothing but frustrated! The ability to connect consistently, wirelessly to the internet is extremely important. I hope Apple fixes this but so far I'm dissapointed. :(

  • Steve B

    Argh! This is really frustrating. I just made the switch from windows to MAC…for many reasons but so far I have been nothing but frustrated! The ability to connect consistently, wirelessly to the internet is extremely important. I hope Apple fixes this but so far I’m dissapointed. :(

  • http://www.davedonohue.com/ Dave Donohue

    I've struggled with a spotty WiFi connection on my MBP for almost two years now – and #12 on that list fixed things. Never knew what zapping PRAM was before.

    Thanks so much!

  • http://www.davedonohue.com Dave Donohue

    I’ve struggled with a spotty WiFi connection on my MBP for almost two years now – and #12 on that list fixed things. Never knew what zapping PRAM was before.

    Thanks so much!

  • Chris

    Is there a way to get the Airport to "settle in" on an access point?

    I am in between two access points, both set to Channel 6, and I suspect this is causing a lot of my problems.

    Thanks

  • Chris

    Is there a way to get the Airport to “settle in” on an access point?

    I am in between two access points, both set to Channel 6, and I suspect this is causing a lot of my problems.

    Thanks

  • Bo

    Mike — You are a total lifesaver. This has been driving us (my wife and I) INSANE for about three weeks and after googling around, this was the only answer floating around out there and it worked perfectly. Just wanted to say thanks so much for posting this. If you're ever in Kansas City and need a lunch date please shoot me an email… definitely on me. Thanks!!!

  • Bo

    Mike — You are a total lifesaver. This has been driving us (my wife and I) INSANE for about three weeks and after googling around, this was the only answer floating around out there and it worked perfectly. Just wanted to say thanks so much for posting this. If you’re ever in Kansas City and need a lunch date please shoot me an email… definitely on me. Thanks!!!

  • http://www.michaelhyatt.com/fromwhereisit/2007/01/fix_for_wireles.html Steve Korn

    I have had same problem with MBP for some time…replaced wireless router without any change. Other MacBook and Dell in household have no problem maintaining wireless connection. Have unit into Apple now, and they called. Cannot replicate problem in store. Is the device cooler there? Will try these remedies from Mike. I am most disturbed that Apple isn't acknowledging problem…they tell me to call Belken…but that's not the problem

  • http://www.michaelhyatt.com/fromwhereisit/2007/01/fix_for_wireles.html Steve Korn

    I have had same problem with MBP for some time…replaced wireless router without any change. Other MacBook and Dell in household have no problem maintaining wireless connection. Have unit into Apple now, and they called. Cannot replicate problem in store. Is the device cooler there? Will try these remedies from Mike. I am most disturbed that Apple isn’t acknowledging problem…they tell me to call Belken…but that’s not the problem

  • Tyler Brown

    FIXED!!

    haha wow, well i searched for 'macbook pro wireless connectivity' on google. and i started reading, i had the same conntivity problems for the past few weeks, i've been ripping my hair out and dragging ethernet cables across my basement to my router.

    you were correct in your introductiong "…or you'll find this as a god send" And wow yes it was. I did as you wrote and i reset the 'PRAM' and that fixed it, my wireless works.

    Thanks to you I will now leave the living room and enjoy wireless by sitting out on the deck on this beautiful evening.

    I cannot express my true thanks, i was about to send in my 17in macbook pro to apple to get it fixed before college in the fall.

    Thank you beyond expression.

    ~Tyler

  • Tyler Brown

    FIXED!!

    haha wow, well i searched for ‘macbook pro wireless connectivity’ on google. and i started reading, i had the same conntivity problems for the past few weeks, i’ve been ripping my hair out and dragging ethernet cables across my basement to my router.

    you were correct in your introductiong “…or you’ll find this as a god send” And wow yes it was. I did as you wrote and i reset the ‘PRAM’ and that fixed it, my wireless works.

    Thanks to you I will now leave the living room and enjoy wireless by sitting out on the deck on this beautiful evening.

    I cannot express my true thanks, i was about to send in my 17in macbook pro to apple to get it fixed before college in the fall.

    Thank you beyond expression.

    ~Tyler

  • Vlad

    Guys,
    I am now in the caribbean vacation, have brought my two macs- MacBook and Pro.
    Having all the good connection to misterious NETGEAR router from MacBook, but MacBookPro sucks BIG TIME – in most of the cases it cannot pick up the signal. When it does, then it drops the connection within 5 mins.
    Have 10.5.4 on it and all recent updates.
    Tried this cheap trick with PROM – did not work at all.
    The whole thing is just unstable, too sorry to buy that $3,000 piece of metal.
    What kind of 'Pro' and 'Extreme' is that?

    goddamit, have spent 3 hours playing with suggestions… kids stuff.

    Just to let you know.

  • Vlad

    Guys,
    I am now in the caribbean vacation, have brought my two macs- MacBook and Pro.
    Having all the good connection to misterious NETGEAR router from MacBook, but MacBookPro sucks BIG TIME – in most of the cases it cannot pick up the signal. When it does, then it drops the connection within 5 mins.
    Have 10.5.4 on it and all recent updates.
    Tried this cheap trick with PROM – did not work at all.
    The whole thing is just unstable, too sorry to buy that $3,000 piece of metal.
    What kind of ‘Pro’ and ‘Extreme’ is that?

    goddamit, have spent 3 hours playing with suggestions… kids stuff.

    Just to let you know.

  • Chris

    Same problems but only at my apartment that im staying in for school…works perfectly at my parents house, absolutely terrible where i need it most…where im doing my schooling. everyone else with there dells and compaqs are uneffected but i get screwed while i use the internet more then anyone in the household, figures. It works fine untill like 2 days ago, cant imagine dealing with this much longer

  • Chris

    Same problems but only at my apartment that im staying in for school…works perfectly at my parents house, absolutely terrible where i need it most…where im doing my schooling. everyone else with there dells and compaqs are uneffected but i get screwed while i use the internet more then anyone in the household, figures. It works fine untill like 2 days ago, cant imagine dealing with this much longer

  • PS

    Wow. I think that worked for me. Zapping the PRAM? Unbelievable. Apple should acknowledge there is some issue with the wireless networking in the MBP.

  • PS

    Wow. I think that worked for me. Zapping the PRAM? Unbelievable. Apple should acknowledge there is some issue with the wireless networking in the MBP.

  • Neil

    HI Guys, Well same problem downunder in Australia. It is weired. The Only place I have trouble connecting to is at home where I have the state of the art apple wireless setup. ie. Latest Airport extreme and airport express. I have at least 8 other devices connecting both wirelessly and by ethernet to my apple network with absolutley no problem but my 2008 model 17" macbook pro suddenly began to have issues about 2 months ago. Sometimes it work and others not at all but most often it drops out so I turn airport off and back on again and sometimes this will connect me again but only for 30 to 60 sec. It also is having major problem both with sharing files and web surfing. However all this time the wifi menu show that I have full strength to my network. The other strange thing is This mac pro has no issues with any other wireless network that I use (and I use a few!!!!!!!). So where's the conflict, it has sure got me beat. I have tried the pram thing but I have not tried the first part ie, moving the aiport to the top of the network list. Please apple bring back my joy, I love my Mac.

  • Neil

    HI Guys, Well same problem downunder in Australia. It is weired. The Only place I have trouble connecting to is at home where I have the state of the art apple wireless setup. ie. Latest Airport extreme and airport express. I have at least 8 other devices connecting both wirelessly and by ethernet to my apple network with absolutley no problem but my 2008 model 17″ macbook pro suddenly began to have issues about 2 months ago. Sometimes it work and others not at all but most often it drops out so I turn airport off and back on again and sometimes this will connect me again but only for 30 to 60 sec. It also is having major problem both with sharing files and web surfing. However all this time the wifi menu show that I have full strength to my network. The other strange thing is This mac pro has no issues with any other wireless network that I use (and I use a few!!!!!!!). So where’s the conflict, it has sure got me beat. I have tried the pram thing but I have not tried the first part ie, moving the aiport to the top of the network list. Please apple bring back my joy, I love my Mac.

  • Giacecco

    Michael, thank you for finding this, but unfortunately did not solve my issue. It is incredible that a machine at this price could have such a stupid issue that has not been solved for years now, and is propagating from update to update. I envy those lucky ones who have some kind of magic combination of wireless router + Macbook that does not ignite the issue. I am going to click on “Post” now: will my connection hold? :-(

  • Giacecco

    Michael, thank you for finding this, but unfortunately did not solve my issue. It is incredible that a machine at this price could have such a stupid issue that has not been solved for years now, and is propagating from update to update. I envy those lucky ones who have some kind of magic combination of wireless router + Macbook that does not ignite the issue. I am going to click on “Post” now: will my connection hold? :-(

  • http://www.cesarvillaca.com/ cesar

    I FOUND A SOLUTION THAT WORKS!!!! First a little back story.

    Got my Mac Blackbook and the wi-fi worked great from my Linksys wrt54g2 router. Moved to Germany and into an apartment and my connection issues started happening. My MB would connect once then loose connection quickly and would only recover connection if i either closed and re-opened my screen, or re-connected to my network… then it would drop again before my next page turn.

    After multiple days of research I read about SOOOO many others having this issue and the fact the Apple pretty much refused to acknowledge the issue. It seemed that sometime near the OX 10.4.2 update the airport driver got fubar'd leaving all those with Intel based macs wi-fi connects messed up.

    Some of the solutions i read about and tried had to do with changing my WEP connection to WPA. This did not work, but i left it as WPA as my research finds it a more secure connection. I also read about and tried setting my Wireless RTA Threshold in my router to 256 from the *2432 default. This as well did not work, though I have left it at this setting as it seems to be the best value for MAC's connecting over wi-fi. This is not true for PC's though so be careful.

    More research, more research, o' my brain hurts and my patience is wearing….. then BINGO!!! I found a thread about connection issues that pertained to MB's not connecting to local-network printers. The poster mentioned that MAC's seem to have a hard time connecting to networks that had more than one wi-fi network present. This is my issue i thought. I have 8 in my available connections now. In my old home I had just mine. So i followed the directions suggested and it has now been 2 weeks of 100% perfect wi-fi connections.

    Below is the excerpt from this page, http://www.macintouch.com/readerreports/macbookpr… (Do a find for “Little Snitch”). The program the writer talks about is called Little Snitch found here, http://www.obdev.at/products/littlesnitch/index.h…. It's a $29 dollar program, but in my mind its well worth it to make my $1500 Blackbook work!

    This may not be the Apple Fix we have been waiting for them, but its completely working for me.

    [quote]
    I have used Little Snitch software for several years, and it occurred to me that I might be able to use it to block any connections with the other network. Using the latest version (v.2), go to Preferences, or Little Snitch Configuration, choose Rules under the Window menu, and click the New button.

    In the pop-up window that shows up, click on the gear icon and choose "Choose System Process." A file open box opens, and under the folder "libexec," choose "airportd." "airportd" is the system daemon that controls the Airport card in the MacBook Pro. In the box that comes up, set the main menu to "Allow Connections" and the Server menu to "Local Network."
    [/quote]

    • Brandonx24

      Thanks!!!! Little Snitch was blocking my signal!!

      Perfect!

  • http://www.cesarvillaca.com cesar

    I FOUND A SOLUTION THAT WORKS!!!! First a little back story.

    Got my Mac Blackbook and the wi-fi worked great from my Linksys wrt54g2 router. Moved to Germany and into an apartment and my connection issues started happening. My MB would connect once then loose connection quickly and would only recover connection if i either closed and re-opened my screen, or re-connected to my network… then it would drop again before my next page turn.

    After multiple days of research I read about SOOOO many others having this issue and the fact the Apple pretty much refused to acknowledge the issue. It seemed that sometime near the OX 10.4.2 update the airport driver got fubar’d leaving all those with Intel based macs wi-fi connects messed up.

    Some of the solutions i read about and tried had to do with changing my WEP connection to WPA. This did not work, but i left it as WPA as my research finds it a more secure connection. I also read about and tried setting my Wireless RTA Threshold in my router to 256 from the *2432 default. This as well did not work, though I have left it at this setting as it seems to be the best value for MAC’s connecting over wi-fi. This is not true for PC’s though so be careful.

    More research, more research, o’ my brain hurts and my patience is wearing….. then BINGO!!! I found a thread about connection issues that pertained to MB’s not connecting to local-network printers. The poster mentioned that MAC’s seem to have a hard time connecting to networks that had more than one wi-fi network present. This is my issue i thought. I have 8 in my available connections now. In my old home I had just mine. So i followed the directions suggested and it has now been 2 weeks of 100% perfect wi-fi connections.

    Below is the excerpt from this page, http://www.macintouch.com/readerreports/macbookpro/topic2005.html (Do a find for “Little Snitch”). The program the writer talks about is called Little Snitch found here, http://www.obdev.at/products/littlesnitch/index.html. It’s a $29 dollar program, but in my mind its well worth it to make my $1500 Blackbook work!

    This may not be the Apple Fix we have been waiting for them, but its completely working for me.

    [quote]
    I have used Little Snitch software for several years, and it occurred to me that I might be able to use it to block any connections with the other network. Using the latest version (v.2), go to Preferences, or Little Snitch Configuration, choose Rules under the Window menu, and click the New button.

    In the pop-up window that shows up, click on the gear icon and choose “Choose System Process.” A file open box opens, and under the folder “libexec,” choose “airportd.” “airportd” is the system daemon that controls the Airport card in the MacBook Pro. In the box that comes up, set the main menu to “Allow Connections” and the Server menu to “Local Network.”
    [/quote]

  • Rajesh Bhardwaj

    Hi.
    I have the Macbook Pro. I have tried to do your fix but I have one problem. When I go on 'Network' I cannot seem to find the 'Show' drop-down menu.
    The main problem I have is that I am connected via Airport but my Internet connection is quite slow. The Airport just continues to scan. My ethernet connection is OK it is just my built in Airport.

  • Rajesh Bhardwaj

    Hi.
    I have the Macbook Pro. I have tried to do your fix but I have one problem. When I go on ‘Network’ I cannot seem to find the ‘Show’ drop-down menu.
    The main problem I have is that I am connected via Airport but my Internet connection is quite slow. The Airport just continues to scan. My ethernet connection is OK it is just my built in Airport.

  • Gurl

    yeah i have the same problem as Rajesh (the guy above me) i cant find the show drop down menu!! where is it???

  • Gurl

    yeah i have the same problem as Rajesh (the guy above me) i cant find the show drop down menu!! where is it???

  • Blue

    So my Dad's MPB seems to continuously have this same problem with his wireless connection. At first, I thought this was because he had some sort of weird luck with it (this seems to be what happened with his older laptop and apple replaced it), but now it's a relief to know it's not his luck.

    The laptop recently had the airport card replaced, which didn't help. I tried the PRAM reset just now, but that was a no go as well. The suggestion for turning the IPv6 seems to work out pretty well. Hopefully it'll hold up (otherwise I shall always have my dad calling me up for help).

    Hurry up and fix this Apple!!!

  • Blue

    So my Dad’s MPB seems to continuously have this same problem with his wireless connection. At first, I thought this was because he had some sort of weird luck with it (this seems to be what happened with his older laptop and apple replaced it), but now it’s a relief to know it’s not his luck.

    The laptop recently had the airport card replaced, which didn’t help. I tried the PRAM reset just now, but that was a no go as well. The suggestion for turning the IPv6 seems to work out pretty well. Hopefully it’ll hold up (otherwise I shall always have my dad calling me up for help).

    Hurry up and fix this Apple!!!

  • Ruediger Lueg

    My MBP 17" does the same thing. It works well for 20 minutes or so and then it drops out.
    Im so frustrated I will return it. The store and apple support can't help me.
    l love my DELL
    :-)

  • Ruediger Lueg

    My MBP 17″ does the same thing. It works well for 20 minutes or so and then it drops out.
    Im so frustrated I will return it. The store and apple support can’t help me.
    l love my DELL
    :-)

  • GunMortimer

    My MacBook Pro developed a dislike for my AP at home more than a year ago. Even installing Leopard didn't solve it. However,this procedure of clearing PRAM did. Still, disappointed with Apple for not recognising the problems with WiFi. For such an expensive piece of machinery, WiFi is absolute crap (I admit, the rest I'm very happy with). I still have to come across a Windows portable as old as or more recent than my Mac with such amazingly bad WiFi signal reception. Bought an external WiFi adapter in despair, hope that is going to help (shipping it from CCrane is taking forever). Thx for the hint, good luck to all Mac Wifi users, they need all the luck they can get …

  • GunMortimer

    My MacBook Pro developed a dislike for my AP at home more than a year ago. Even installing Leopard didn’t solve it. However,this procedure of clearing PRAM did. Still, disappointed with Apple for not recognising the problems with WiFi. For such an expensive piece of machinery, WiFi is absolute crap (I admit, the rest I’m very happy with). I still have to come across a Windows portable as old as or more recent than my Mac with such amazingly bad WiFi signal reception. Bought an external WiFi adapter in despair, hope that is going to help (shipping it from CCrane is taking forever). Thx for the hint, good luck to all Mac Wifi users, they need all the luck they can get …

  • Dennis

    I finally got across this site (I am glad I did because I thought I was the only one experiencing this problem). By the way, I had tried a few times before I read these comments to zapp the PRAM but it never helped.

    In addition to the described issue which I experience only at home except for the room I have my Airport at), I am facing a very weird phenomenon. When I go to preferences and click on the Network icon, I get a message that my setting was changed by another application, but when I click OK, the message reappears and keeps reappearing until I have to Force Quit – it does not allow me to do anything else in the meantime. Anybody has come acrooss anything like this?

  • Dennis

    I finally got across this site (I am glad I did because I thought I was the only one experiencing this problem). By the way, I had tried a few times before I read these comments to zapp the PRAM but it never helped.

    In addition to the described issue which I experience only at home except for the room I have my Airport at), I am facing a very weird phenomenon. When I go to preferences and click on the Network icon, I get a message that my setting was changed by another application, but when I click OK, the message reappears and keeps reappearing until I have to Force Quit – it does not allow me to do anything else in the meantime. Anybody has come acrooss anything like this?

  • Neil

    Wow. After many many days of wrangling with my laptop – this together with disabling of ipV6 seems to have done the trick. Thank you!

  • Neil

    Wow. After many many days of wrangling with my laptop – this together with disabling of ipV6 seems to have done the trick. Thank you!

  • Pajeon

    Thnks a million! Little Snitch solved everything!!, People I really recommend this app it fixes everything and your frustrations will turn into joy!!

  • Pajeon

    Thnks a million! Little Snitch solved everything!!, People I really recommend this app it fixes everything and your frustrations will turn into joy!!

  • sean

    Little Snitch doesn’t work at all, the apple business is one big joke, they can’t even provide a proper solution to this issue, the only thing apple does is cower and act like this never happened

  • sean

    Little Snitch doesn't work at all, the apple business is one big joke, they can't even provide a proper solution to this issue, the only thing apple does is cower and act like this never happened

  • Daniel Curtin

    Thank you so much! Your suggestion worked like a charm! Someone tell Apple!

  • Daniel Curtin

    Thank you so much! Your suggestion worked like a charm! Someone tell Apple!

  • Donald

    JP: Thank you so much!! Nice column btw

  • Donald

    JP: Thank you so much!! Nice column btw

  • ck

    THANK YOU < THANK YOU!!! Problem resolved!! before i could not watch 1 video on you tube!!! NOW i can do 6 at the same time!!!!!!!!!

  • ck

    THANK YOU < THANK YOU!!! Problem resolved!! before i could not watch 1 video on you tube!!! NOW i can do 6 at the same time!!!!!!!!!

  • MK

    PRAM reset did not work. I already have IPv6 turned off. Airport is already in the first “position” in the list. Still having issues. However, I can say that when the laptop is right next to my wireless router, an MI424, I do not have the connection issues. I am thinking this problem has to do with the actual radio antenna in the macbook. Either it’s gone bad and no longer functions as intended or has worked it’s way loose. If anyone has any thoughts or ideas about this, please respond. My windows laptop does not have the same issues, just to be clear. This is NOT a signal strength issue. Thanks

  • MK

    PRAM reset did not work. I already have IPv6 turned off. Airport is already in the first "position" in the list. Still having issues. However, I can say that when the laptop is right next to my wireless router, an MI424, I do not have the connection issues. I am thinking this problem has to do with the actual radio antenna in the macbook. Either it's gone bad and no longer functions as intended or has worked it's way loose. If anyone has any thoughts or ideas about this, please respond. My windows laptop does not have the same issues, just to be clear. This is NOT a signal strength issue. Thanks

    • Gitarreman

      I have tried everything to no avail and come to the same conclusion.  One trick I’ve discovered that makes me think it’s a hardware problem is that if a page is taking too long, I go to the network signal icon and let it “scan”.  When it does this, I see progress 75% of the time

  • Corey

    OK…6 weeks later I believe I am finally resolved. After reading this posting and every other one out there. I finally decided to call APPLE. I wanted to get their scoop on this issue. Since like most of you, I bought a $2000 laptop, which would not and could not stay connected wirelessly no matter what I did. I spent every free min for nearly 2 week trying every tweak, hack or setting change out there. Finally I decided to called support. I ended up with a product specialist (wireless).

    After a short conversation about the description of my problems. He asked me about my router’s firmware. I told him it was current I knew was since I had just flashed it. But what I failed to realize was although its firmware was the latest REV for my router. I was nearly 2.5 years old since the manufacture had last updated it. And Apple has seen issue with this type of configuration with their N-wireless airport cards. He suggests replacing the router would more than likely fix the issue.

    Basically I need to get a router with a more current version of firmware. Mine was from 2006.

    So I went to fry’s and bought a new 49.99 N router and I believe I might be finally fixed!!! Only time will tell, but I do believe I am finally fixed!!!!

    No more incompatible security BS, no port scanning, no hanging, no spinning wheel. Finally true web surfing, videos, test, streaming you name it. FINALLY even after sleep mode. It finally jumps right back online!!!

    THANK YOU APPLE SUPPORT!!!

  • Corey

    OK…6 weeks later I believe I am finally resolved. After reading this posting and every other one out there. I finally decided to call APPLE. I wanted to get their scoop on this issue. Since like most of you, I bought a $2000 laptop, which would not and could not stay connected wirelessly no matter what I did. I spent every free min for nearly 2 week trying every tweak, hack or setting change out there. Finally I decided to called support. I ended up with a product specialist (wireless).

    After a short conversation about the description of my problems. He asked me about my router’s firmware. I told him it was current I knew was since I had just flashed it. But what I failed to realize was although its firmware was the latest REV for my router. I was nearly 2.5 years old since the manufacture had last updated it. And Apple has seen issue with this type of configuration with their N-wireless airport cards. He suggests replacing the router would more than likely fix the issue.

    Basically I need to get a router with a more current version of firmware. Mine was from 2006.

    So I went to fry’s and bought a new 49.99 N router and I believe I might be finally fixed!!! Only time will tell, but I do believe I am finally fixed!!!!

    No more incompatible security BS, no port scanning, no hanging, no spinning wheel. Finally true web surfing, videos, test, streaming you name it. FINALLY even after sleep mode. It finally jumps right back online!!!

    THANK YOU APPLE SUPPORT!!!

  • Eli Gosselin

    I can’t find the drop down show menu like a couple of others have said. It’s not there. I’m going crazy over this. ARRRRRRGGGGHHHHHHH. Thanks for the post I hope I can eventually figure this out.

  • Eli Gosselin

    Ok so I figured out how to find the show menu for the people who couldn’t see it. In the network page there is a +, – and a button that looks like a gear next to them. Click the gear button and then select set service order. This is the menu the others were showing but for some reason our MBP versions have it differently

  • Eli Gosselin

    I can't find the drop down show menu like a couple of others have said. It's not there. I'm going crazy over this. ARRRRRRGGGGHHHHHHH. Thanks for the post I hope I can eventually figure this out.

  • Eli Gosselin

    Ok so I figured out how to find the show menu for the people who couldn't see it. In the network page there is a +, – and a button that looks like a gear next to them. Click the gear button and then select set service order. This is the menu the others were showing but for some reason our MBP versions have it differently

  • http://discussions.apple.com/thread.jspa?threadID=1811435&tstart=0 Simon

    After hours and hours of trying all of the suggestions listed in the posts above, I found the attached link. Removing Real Player Downloader from the Login Items menu has worked for me!

  • Simon
  • http://discussions.apple.com/thread.jspa?threadID=1811435&amp;tstart=0 Simon

    After hours and hours of trying all of the suggestions listed in the posts above, I found the attached link. Removing Real Player Downloader from the Login Items menu has worked for me!

  • Simon
  • Andrew

    I just tried the suggested method with my sister’s macbook pro (10.4.11) as mentioned in this article and it worked great! thank you!

  • Andrew

    I just tried the suggested method with my sister's macbook pro (10.4.11) as mentioned in this article and it worked great! thank you!

  • Renan de Araujo

    I just thought you might know, that I read your article and couldn’t find the options in my system as said in the article.
    On MacOS 10.5.6, after going to network you have to go to the gear icon(preferences) under the device list, click on it and choose Set Device Order from the dropdown menu, than you can drag. I’m saying this because in the network pane, there is a list that might mislead the user.
    I haven’t tested it to see if it worked, just found the option, but thought you’d like to add the update to the post

    • Dave

      This is true for 10.5.7 as well – and it seems to work (with the PRAM key restart in the article). I have an airport extreme and an airport express (one of each of 2 floors) and it was driving me NUTS that everything else in the house (MB, PS3, Wii, a couple PCs, a couple of iPod Touch's)… guest's MBs…. everything except my MB would connect and run without problems.

      But the PRAM reset and with the Set Device Order seems to have done the trick (I also turned off the "ask to join new networks" – it might have contributed) – I have 4 bars for the first time ever on this (my 2nd) MB.

      THANK YOU!!!

  • Renan de Araujo

    I just thought you might know, that I read your article and couldn't find the options in my system as said in the article.
    On MacOS 10.5.6, after going to network you have to go to the gear icon(preferences) under the device list, click on it and choose Set Device Order from the dropdown menu, than you can drag. I'm saying this because in the network pane, there is a list that might mislead the user.
    I haven't tested it to see if it worked, just found the option, but thought you'd like to add the update to the post

    • Dave

      This is true for 10.5.7 as well – and it seems to work (with the PRAM key restart in the article). I have an airport extreme and an airport express (one of each of 2 floors) and it was driving me NUTS that everything else in the house (MB, PS3, Wii, a couple PCs, a couple of iPod Touch's)… guest's MBs…. everything except my MB would connect and run without problems.

      But the PRAM reset and with the Set Device Order seems to have done the trick (I also turned off the "ask to join new networks" – it might have contributed) – I have 4 bars for the first time ever on this (my 2nd) MB.

      THANK YOU!!!

  • Norm Dwyer

    This thread solved my Macbook Pro connection issues at home. Now the test will be on the road. One note, i used the tip from JP about turning off IP v.6 under Airport Advanced in Network Preferences under System Preferences. And it fixed the issue instantly. However, for good measure I zapped my PRAM as well. A truly ancient Mac OS trick that even worked under the old pre OS X Mac OS. However, since Zapping the PRAM resets many system settings to the factory settings, it stood to reason that it may have reset the Airport IP v.6 back ON, and when i checked it indeed had. So, if like me you are trying all the tips suggested here, just be aware of that little issue. I now have turned IP v.6 OFF once again. So far everything is fine. I’m sitting at my kitchen table, previously a ‘dead zone’ in my house, accessing my wifi. THANKS everyone!

  • Norm Dwyer

    This thread solved my Macbook Pro connection issues at home. Now the test will be on the road. One note, i used the tip from JP about turning off IP v.6 under Airport Advanced in Network Preferences under System Preferences. And it fixed the issue instantly. However, for good measure I zapped my PRAM as well. A truly ancient Mac OS trick that even worked under the old pre OS X Mac OS. However, since Zapping the PRAM resets many system settings to the factory settings, it stood to reason that it may have reset the Airport IP v.6 back ON, and when i checked it indeed had. So, if like me you are trying all the tips suggested here, just be aware of that little issue. I now have turned IP v.6 OFF once again. So far everything is fine. I'm sitting at my kitchen table, previously a 'dead zone' in my house, accessing my wifi. THANKS everyone!

  • Gack

    Even after resetting PRAM problem continues. It’s 2009 and there seems to be no official solution to this! If anybody finds a cure that works for all instead of works for some or works for most, please post here.

    Thanks

    PS I’m only using this MBP cos I got it for free.

  • Gack

    Even after resetting PRAM problem continues. It's 2009 and there seems to be no official solution to this! If anybody finds a cure that works for all instead of works for some or works for most, please post here.

    Thanks

    PS I'm only using this MBP cos I got it for free.

  • Bog

    Thank you.

  • Bog

    Thank you.

  • ERic Noël

    I found the solution after many many many attemps.

    It’s not a MBP problem, it’s your wireless router.

    1- Set your BEACON between 20 and 50. D-LINK router for example use 100 has default value. It’s too long.
    2- Change your channel. D-link default is 6. Use whatever channel. I use 10.

    Hope you enjoy!

    • http://www.midwestbmx.net dom

      i think this worked for me thanks

      I do think it is not your MACBOOK PRO its your router or router settings

  • ERic Noël

    I found the solution after many many many attemps.

    It's not a MBP problem, it's your wireless router.

    1- Set your BEACON between 20 and 50. D-LINK router for example use 100 has default value. It's too long.
    2- Change your channel. D-link default is 6. Use whatever channel. I use 10.

    Hope you enjoy!

  • CrN.

    I’ve zapped my PRAM, bumped AirPort into the top priority position but my signal still sucks. If I’m not in the same room as the router, my signal fails.

    I’m currently trying the Little Snitch route but, I can find this airportd file in the libexec folder? Is this a Leopard thing? I currently have 10.4.11 installed on this MBP. Is an upgrade to Leopard required for this action?

  • CrN.

    I've zapped my PRAM, bumped AirPort into the top priority position but my signal still sucks. If I'm not in the same room as the router, my signal fails.

    I'm currently trying the Little Snitch route but, I can find this airportd file in the libexec folder? Is this a Leopard thing? I currently have 10.4.11 installed on this MBP. Is an upgrade to Leopard required for this action?

  • Sunny

    This might sound stupid, but I don't HAVE the show field drop down menu. I just simply can't find it. Maybe I'm stupid but it's not there.

  • Sunny

    This might sound stupid, but I don't HAVE the show field drop down menu. I just simply can't find it. Maybe I'm stupid but it's not there.

  • Cameron

    I had this problem and I deleted realplayer downloader from my login items and that fixed my internet. I went to system preferences, accounts, my account, login items, and deleted realplayer downloader. That fixed my problem.

    If you want to open realplayer downloader after you do this just ctrl+click on realplayer in applications and choose "show packaged contents" then click Contents, then click Resources, then find Realplayer Downloader.

    • dabuggin1

      So I have to say that this problem has been bugging me for a while now. I have been experiencing intermittent connectivity from my MBPro just as many of you have been. I have a cisco 871w wirless accesspoint/router. I am using WPA. I noticed that in the logs of my router I was getting messages stating WPA authentication failure ("%DOT11-7-AUTH_FAILED: Station 0023.1258.4d1f Authentication failed"). The odd part was that after several reboots and waiting without any configuration changes it would magically start working. I started to play around with some of the wifi settings on my router such as increasing beacon timers and decreasing failure timeouts which did not work. I also deleted the SSID from the login keychaing manager and attempted to re-enter it.

      I then realized that I had disabled my SSID from broadcasting around the same time that the problem began. I enabled the SSID to broadcast again and the MBPro immediatly connected (%DOT11-6-ASSOC: Interface Dot11Radio0, Station 0023.1258.4d1f Associated SSID[********] AUTH_TYPE[OPEN] KEY_MGMT[WPA PSK]).

      Check to see if you have your SSID broadcasting. I am not sure if it just kicked the mac in its butt or if it is a permanent fix. Good luck! Happy Networking.

  • Cameron

    I had this problem and I deleted realplayer downloader from my login items and that fixed my internet. I went to system preferences, accounts, my account, login items, and deleted realplayer downloader. That fixed my problem.

    If you want to open realplayer downloader after you do this just ctrl+click on realplayer in applications and choose "show packaged contents" then click Contents, then click Resources, then find Realplayer Downloader.

    • dabuggin1

      So I have to say that this problem has been bugging me for a while now. I have been experiencing intermittent connectivity from my MBPro just as many of you have been. I have a cisco 871w wirless accesspoint/router. I am using WPA. I noticed that in the logs of my router I was getting messages stating WPA authentication failure ("%DOT11-7-AUTH_FAILED: Station 0023.1258.4d1f Authentication failed"). The odd part was that after several reboots and waiting without any configuration changes it would magically start working. I started to play around with some of the wifi settings on my router such as increasing beacon timers and decreasing failure timeouts which did not work. I also deleted the SSID from the login keychaing manager and attempted to re-enter it.

      I then realized that I had disabled my SSID from broadcasting around the same time that the problem began. I enabled the SSID to broadcast again and the MBPro immediatly connected (%DOT11-6-ASSOC: Interface Dot11Radio0, Station 0023.1258.4d1f Associated SSID[********] AUTH_TYPE[OPEN] KEY_MGMT[WPA PSK]).

      Check to see if you have your SSID broadcasting. I am not sure if it just kicked the mac in its butt or if it is a permanent fix. Good luck! Happy Networking.

  • James

    Thank you very much for posting this! The Wifi problems have been frustrating me since last July and my warranty just ended when the problems came up… Bad luck I say.

    Thing is, I can't really get rid of the problems still. I followed your instructions, but in the drop down view there's only "Automatic" but no "Network Port Configurations". Is that because I'm using Leopard or are there any problems with my settings? Someone please reply ASAP thanks!

  • James

    Thank you very much for posting this! The Wifi problems have been frustrating me since last July and my warranty just ended when the problems came up… Bad luck I say.

    Thing is, I can't really get rid of the problems still. I followed your instructions, but in the drop down view there's only "Automatic" but no "Network Port Configurations". Is that because I'm using Leopard or are there any problems with my settings? Someone please reply ASAP thanks!

  • Lisa O.

    I think that removing that RealPlayer Downloader worked for me, I hate that software.

  • Lisa O.

    I think that removing that RealPlayer Downloader worked for me, I hate that software.

  • CBSF

    f-ing replayer downloader! That was the problem for me too. I did the PRAM reset, but it did not work, turned off IPv6 – no help.

    Delete the stupid realplayer thing- which BTW, is hard to find to delete, and seems to be good.

  • CBSF

    f-ing replayer downloader! That was the problem for me too. I did the PRAM reset, but it did not work, turned off IPv6 – no help.

    Delete the stupid realplayer thing- which BTW, is hard to find to delete, and seems to be good.

  • David

    I deleted the whole of Realplayer and then tested the connection. It worked perfectly. I then reinstalled realplayer from scratch but disabled the 'enable Realplayer Downloader At Startup' option and have had no problems since – last two weeks. Just to be safe I'd liberated the PRAM and made sure that wireless is at the top of my preferred list of connections.

  • David

    I deleted the whole of Realplayer and then tested the connection. It worked perfectly. I then reinstalled realplayer from scratch but disabled the 'enable Realplayer Downloader At Startup' option and have had no problems since – last two weeks. Just to be safe I'd liberated the PRAM and made sure that wireless is at the top of my preferred list of connections.

  • alopez

    I did the IPV6 thing and it worked!! I knew it was something with my router because I didnt have the issues on other routers. My router is the cheapest linksys that only had a g connection. Maybe it worked on IPV4 that is an older technology. Apparently the macs are a little slow when it comes to downgrading to IPV4 automatically. The article is old and I cant believe this has not been solved here is a quote of the article: The solution here had to do with the “next generation” version of the Internet protocol (IP), IPv6. IPv6 replaces the aging IPv4 protocol that most of today’s Internet uses. IPv6 fixes a number of problems in IPv4, such as the limited number of available IPv4 addresses. It also adds many improvements to IPv4 in areas of routing and network autoconfiguration. IPv6 is expected to gradually replace IPv4, with the two coexisting for a number of years during a transition period.
    Awhile back, I came across a tip at MacFixIt concerning connectivity and IPv6. “Mac OS X seems to give IPv6 priority in attempting to establish connectivity. Unfortunately, most network components don’t support it. ‘Regular’ IPv4 becomes established only after IPv6 times out. This can also often lead to mysterious dropped connections from a server that does support IPv6 when PHP or other server side supporting applications only know how to handle IPv4 address space and thus go confused.

  • alopez

    I did the IPV6 thing and it worked!! I knew it was something with my router because I didnt have the issues on other routers. My router is the cheapest linksys that only had a g connection. Maybe it worked on IPV4 that is an older technology. Apparently the macs are a little slow when it comes to downgrading to IPV4 automatically. The article is old and I cant believe this has not been solved here is a quote of the article: The solution here had to do with the “next generation” version of the Internet protocol (IP), IPv6. IPv6 replaces the aging IPv4 protocol that most of today’s Internet uses. IPv6 fixes a number of problems in IPv4, such as the limited number of available IPv4 addresses. It also adds many improvements to IPv4 in areas of routing and network autoconfiguration. IPv6 is expected to gradually replace IPv4, with the two coexisting for a number of years during a transition period.
    Awhile back, I came across a tip at MacFixIt concerning connectivity and IPv6. “Mac OS X seems to give IPv6 priority in attempting to establish connectivity. Unfortunately, most network components don’t support it. ‘Regular’ IPv4 becomes established only after IPv6 times out. This can also often lead to mysterious dropped connections from a server that does support IPv6 when PHP or other server side supporting applications only know how to handle IPv4 address space and thus go confused.

  • http://www.tellinitlikeitiz.wordpress.com/ Tiiz

    So far so good with the PRAM…but will it last! Thank you. This is my MBP 1 yr anniversary and I'm still not that proficient..no time. I will try the V.6 trick if this does not work. <a href="http://www.tellinitlikeitiz.wordpress.com” target=”_blank”>www.tellinitlikeitiz.wordpress.com

  • http://www.tellinitlikeitiz.wordpress.com Tiiz

    So far so good with the PRAM…but will it last! Thank you. This is my MBP 1 yr anniversary and I'm still not that proficient..no time. I will try the V.6 trick if this does not work. http://www.tellinitlikeitiz.wordpress.com

  • http://intensedebate.com/people/Mom_of_4 Mom_of_4

    SCORE!!!! Wifi hasn't worked for several months now so I have been tethered the whole time. I have tried several different 'fixes' to no avail. VERY happy to say that this last ditch effort worked!!!! Thank you, thank you, thank you!

  • http://intensedebate.com/people/Mom_of_4 Mom_of_4

    SCORE!!!! Wifi hasn't worked for several months now so I have been tethered the whole time. I have tried several different 'fixes' to no avail. VERY happy to say that this last ditch effort worked!!!! Thank you, thank you, thank you!

  • dale

    Ive just bought a new Macbook Pro and carn't for the life of me get it to connect at all my wireless connection. The WEP key is correct . Any suggestions PLEASE?

  • dale

    Ive just bought a new Macbook Pro and carn't for the life of me get it to connect at all my wireless connection. The WEP key is correct . Any suggestions PLEASE?

  • Rowan

    I did it and I am hoping it helps, this problem has been driving me nuts for a few months now. Thanks for zap tip.

  • Rowan

    I did it and I am hoping it helps, this problem has been driving me nuts for a few months now. Thanks for zap tip.

  • Tony Camerota

    Just bought a MacPro, also have ipod touch which connects to wifi with no problems. MacPro finds wifi but when you try to join it says " Computer couldn't connect to the internet. click ok and try again" Router in same room. please help as want to play.

  • Tony Camerota

    Just bought a MacPro, also have ipod touch which connects to wifi with no problems. MacPro finds wifi but when you try to join it says " Computer couldn't connect to the internet. click ok and try again" Router in same room. please help as want to play.

  • Pingback: Wifi Problems With My Macbook Pro - Overclock.net - Overclocking.net

  • NewmBPuser

    That worked for me! Thanks!!! I've been googling all day trying to find a fix and applecare customer service could not help. Hopefully the internet will still work when I power back up.

  • NewmBPuser

    That worked for me! Thanks!!! I've been googling all day trying to find a fix and applecare customer service could not help. Hopefully the internet will still work when I power back up.

  • NewmBPuser

    Oh, well. Back to the drawing board. Once I rebooted, the internet doesn't work again. Wireless still works with my PCs and it works with my Ipod touch. The MBP says that wireless is connected but websites will not come up.

  • NewmBPuser

    Oh, well. Back to the drawing board. Once I rebooted, the internet doesn't work again. Wireless still works with my PCs and it works with my Ipod touch. The MBP says that wireless is connected but websites will not come up.

  • http://laurensbonnema.blogspot.com/ Laurens Bonnema

    Worked like a charm when combined with disabling ipv6. Thanks for posting this. My wireless network was dropping from my new MBP when my wife was using an old one without any problems. Now it works fine.

  • http://laurensbonnema.blogspot.com/ Laurens Bonnema

    Worked like a charm when combined with disabling ipv6. Thanks for posting this. My wireless network was dropping from my new MBP when my wife was using an old one without any problems. Now it works fine.

  • http://laurensbonnema.blogspot.com/ Laurens Bonnema

    When disabling ipv6, don't forget to also disable it on all your wireless routers or at least put them in link-local mode.

  • http://laurensbonnema.blogspot.com/ Laurens Bonnema

    When disabling ipv6, don't forget to also disable it on all your wireless routers or at least put them in link-local mode.

  • Steven Fletcher

    TURN OFF IPV6
    Yes, I know I'm shouting, but only because I have struggled with Wi-Fi drop out for the past three months and finally this quick settings change seems to have fixed things!

  • Steven Fletcher

    TURN OFF IPV6
    Yes, I know I'm shouting, but only because I have struggled with Wi-Fi drop out for the past three months and finally this quick settings change seems to have fixed things!

  • Mike

    This is a software issue that Mac has no fix for. This has been going on for a long time and the common denominator has been when there was a security update. Zap Pram (3 times), ipv, play with router, buy new airport card….nothing. Go into library/preferences/SystemConfiguration and trash it and restart. Go into system preferences from APPLE icon. Network/Location/NewLocation

    Will get you a stronger signal for a while….then….back to crap.

    Apple has been ignoring this because they don't want to admit that there is a defect somewhere in the software/hardware config. Cheaper to ignore.

    If you go to the discussion boards 54,000 people have scanned the discussions and over 750 posts.

  • Mike

    This is a software issue that Mac has no fix for. This has been going on for a long time and the common denominator has been when there was a security update. Zap Pram (3 times), ipv, play with router, buy new airport card….nothing. Go into library/preferences/SystemConfiguration and trash it and restart. Go into system preferences from APPLE icon. Network/Location/NewLocation

    Will get you a stronger signal for a while….then….back to crap.

    Apple has been ignoring this because they don't want to admit that there is a defect somewhere in the software/hardware config. Cheaper to ignore.

    If you go to the discussion boards 54,000 people have scanned the discussions and over 750 posts.

  • http://www.troyandbrian.com/ Troy

    My own issue is different. I can browse the Net just fine using Airport. What I cannot do is see my other Mac nor any networked printer. I did the Zap, did the Little Snitch–nothing. If either compuer uses Airport–no network access but can browse the web. If I use Ethernet-they can see it just fine. I give up

  • http://www.troyandbrian.com/ Troy

    My own issue is different. I can browse the Net just fine using Airport. What I cannot do is see my other Mac nor any networked printer. I did the Zap, did the Little Snitch–nothing. If either compuer uses Airport–no network access but can browse the web. If I use Ethernet-they can see it just fine. I give up

  • Rob

    Mike / fellow wireless connectivity sufferers,

    I’ll give you a bit of back story regarding my particular wireless issue it’s been ongoing for months / a year I have one of the first macbook pro’s 15″ screen so around 3-4 years old. And about a year ago it started with the all too familiar symptoms; no wireless connectivity i.e. I could see the networks but I got a connection timeout when I tried to join them no bars on the menu bar unless I was sitting on top of the router. The problem was network / router independent, i tried all the fixes suggested on this post ad nothing worked. It wasn’t the wireless card (we cleaned the contacts and switched my card with a friends and put my card in his machine – my card worked fine in his machine his card (which had previously had no problems now had the same problem) We then started to think about a tricky and expensive antenna change – but as the antenna is basically a wire it is either there or it isn’t . then one cold winters evening I brought my mac book home out of the car booted up and got full connectivity in my office (something that hadn’t happened for over a year) then over the course of an hour it deteriorated and eventually fell off, then after another cold day I noticed a similar pattern, and the penny dropped – overheating – I don’t know if its causing the contacts in on the card to expand and lose the connection or just that the card doesn’t work well when hot. But I installed ISTAT and SMC fan control and so far my testing seems to suggest keeping the CPU temp low keeps my wireless connection up if it gets hot as it gets it get around 60 degrees C and it starts to deteriorate. I would be interested to know if anyone else finds the solution works for them!!

    Also are there any dangers associated with forcing the fans to overwork / running the machine at an artifically low temperature.

    Rob

  • Rob

    Mike / fellow wireless connectivity sufferers,

    I'll give you a bit of back story regarding my particular wireless issue it's been ongoing for months / a year I have one of the first macbook pro's 15" screen so around 3-4 years old. And about a year ago it started with the all too familiar symptoms; no wireless connectivity i.e. I could see the networks but I got a connection timeout when I tried to join them no bars on the menu bar unless I was sitting on top of the router. The problem was network / router independent, i tried all the fixes suggested on this post ad nothing worked. It wasn't the wireless card (we cleaned the contacts and switched my card with a friends and put my card in his machine – my card worked fine in his machine his card (which had previously had no problems now had the same problem) We then started to think about a tricky and expensive antenna change – but as the antenna is basically a wire it is either there or it isn't . then one cold winters evening I brought my mac book home out of the car booted up and got full connectivity in my office (something that hadn't happened for over a year) then over the course of an hour it deteriorated and eventually fell off, then after another cold day I noticed a similar pattern, and the penny dropped – overheating – I don't know if its causing the contacts in on the card to expand and lose the connection or just that the card doesn't work well when hot. But I installed ISTAT and SMC fan control and so far my testing seems to suggest keeping the CPU temp low keeps my wireless connection up if it gets hot as it gets it get around 60 degrees C and it starts to deteriorate. I would be interested to know if anyone else finds the solution works for them!!

    Also are there any dangers associated with forcing the fans to overwork / running the machine at an artifically low temperature.

    Rob

  • Michele

    I was having the same issue last night and thank goodness I found your post! The Airport Update on Apple fixed the issue, and I wanted to come back to this site and thank you for putting this information up. What a relief!

  • Michele

    I was having the same issue last night and thank goodness I found your post! The Airport Update on Apple fixed the issue, and I wanted to come back to this site and thank you for putting this information up. What a relief!

  • Pingback: Financial Lifestream Hygiene (#4) | Jessica Mullen's financial lifestream

  • Ed Ramirez

    I am having same issues but mine deals with a ATT gateway route/modem combo. At the moment I am using my macbook pro through ethernet cable and I dont loose the connection like I did when I was using it wirelessly through the airport built in. This is a new Macbook Pro. Before i bought my macboo pro I never had this issues with my PCs.

    if anyone can tell if this can help that situation please let me know or if anyone know how I can fix this issue.
    email:
    bigdaddy94063profile@yahoo.com

    thanks you

  • Ed Ramirez

    I am having same issues but mine deals with a ATT gateway route/modem combo. At the moment I am using my macbook pro through ethernet cable and I dont loose the connection like I did when I was using it wirelessly through the airport built in. This is a new Macbook Pro. Before i bought my macboo pro I never had this issues with my PCs.

    if anyone can tell if this can help that situation please let me know or if anyone know how I can fix this issue.

    email:

    bigdaddy94063profile@yahoo.com

    thanks you

  • Mark

    I have just fixed my Wireless problem , on my 5th call to apple care, it worked out to be the router channel, that was causing the problem. It seems that most routers are on channel 11 so i had change it to channel 5 and it has sorted the problem.
    you need to go to Network, select Airport on the left hand column, press Advanced, Select TCP/IP, Copy and paste the Router number into safari press return, My user name was Administrator and the password was the serial number off the router, if this does not work call your internet provider they will tell you what it is, than you need to Configure your wireless access point, i am using 02 so i found it at,( home network, WLAN: O2wirelessC593EB, Configure, top right hand corner, than channel.
    Try and go lower than 11, hope this helps

  • Mark

    I have just fixed my Wireless problem , on my 5th call to apple care, it worked out to be the router channel, that was causing the problem. It seems that most routers are on channel 11 so i had change it to channel 5 and it has sorted the problem.
    you need to go to Network, select Airport on the left hand column, press Advanced, Select TCP/IP, Copy and paste the Router number into safari press return, My user name was Administrator and the password was the serial number off the router, if this does not work call your internet provider they will tell you what it is, than you need to Configure your wireless access point, i am using 02 so i found it at,( home network, WLAN: O2wirelessC593EB, Configure, top right hand corner, than channel.
    Try and go lower than 11, hope this helps

  • Craig

    ipv6 – I turned it off – wireless worked for the first time in a month – thanks for the help!

  • Craig

    ipv6 – I turned it off – wireless worked for the first time in a month – thanks for the help!

  • beth

    Folks I have been a certified Mac Technician for 5 years now and I will tell you that Macs have just as many unique, petty and quirkier issues as Window computers if not more because most companies that develop network, software, and printers think of Macs as an after thought then the engineers do a haphazard means of making their product work with Macs so most of the time it works half way or not at all. One thing I have come across is an issue with trying to get Cisco routers to work with Macs especially wireless and through airport cards. I have tried several different fixes and had to get created with some of my setups so I hate to say this but I'm thinking about a PC for myself now….

  • beth

    Folks I have been a certified Mac Technician for 5 years now and I will tell you that Macs have just as many unique, petty and quirkier issues as Window computers if not more because most companies that develop network, software, and printers think of Macs as an after thought then the engineers do a haphazard means of making their product work with Macs so most of the time it works half way or not at all. One thing I have come across is an issue with trying to get Cisco routers to work with Macs especially wireless and through airport cards. I have tried several different fixes and had to get created with some of my setups so I hate to say this but I'm thinking about a PC for myself now….

  • http://amitp.blogspot.com/ Amit Patel

    Thank you — zapping the PRAM worked for me!

  • http://amitp.blogspot.com/ Amit Patel

    Thank you — zapping the PRAM worked for me!

  • June

    Couldn't get my Macbook Pro to connect to my wireless after upgrading to Snow Leopard (used to work fine before that). Tried dozens of suggestions posted on the internet but none of them worked. Then I tried the suggestion posted here of resetting the PRAM. It worked! Excellent. Thanks for the very clear instructions, much appreciated.

  • June

    Couldn't get my Macbook Pro to connect to my wireless after upgrading to Snow Leopard (used to work fine before that). Tried dozens of suggestions posted on the internet but none of them worked. Then I tried the suggestion posted here of resetting the PRAM. It worked! Excellent. Thanks for the very clear instructions, much appreciated.

  • SomersetClaire

    Thankyou, Thankyou, Thankyou so much !!! I have an imac and over the past year it has connected via wireless no problem. I've got snow leopard and it was working perfectly. However the last month I have not been able to access the internet via wifi. Just like all those listed here – usual story, connection timeout message. I could connect to any other wireless router but not my own. I tried everything previously suggested i.e resetting from WAP to WEP, changing channels, resetting keychains etc nothing worked. However I just followed the steps as per described ending up with zapping the PRAM and it worked !!! Yeeee Haaaaaa. After a month of not connecting it worked first time. You have so helped me thanks thanks thanks so much.

  • SomersetClaire

    Thankyou, Thankyou, Thankyou so much !!! I have an imac and over the past year it has connected via wireless no problem. I've got snow leopard and it was working perfectly. However the last month I have not been able to access the internet via wifi. Just like all those listed here – usual story, connection timeout message. I could connect to any other wireless router but not my own. I tried everything previously suggested i.e resetting from WAP to WEP, changing channels, resetting keychains etc nothing worked. However I just followed the steps as per described ending up with zapping the PRAM and it worked !!! Yeeee Haaaaaa. After a month of not connecting it worked first time. You have so helped me thanks thanks thanks so much.

  • Guig

    Just thought I would add to the comments to reinforce the validity of the fix. Though its only been about 20 minutes since I turned off ipv6 (this alone didn't change anything, so I'm not sure if it was necessary) and zapped the PRAM, there seems to be a marked difference in my wireless connection at home.

  • Guig

    Just thought I would add to the comments to reinforce the validity of the fix. Though its only been about 20 minutes since I turned off ipv6 (this alone didn't change anything, so I'm not sure if it was necessary) and zapped the PRAM, there seems to be a marked difference in my wireless connection at home.

  • Pingback: Financial Lifestream Hygiene (#4) | Jessica Mullen's Lifestream

  • Tye

    Ok this is the first time that I have added to blog. I love my Macbook pro but have been extremely frustrated with wireless problems. Thank you sooooooo much…this completely fixed my problem.

  • Tye

    Ok this is the first time that I have added to blog. I love my Macbook pro but have been extremely frustrated with wireless problems. Thank you sooooooo much…this completely fixed my problem.

  • Bret W.

    Didn't work for me, I'm afraid. I think I'll try some of the other suggestions in the comments section…

  • Bret W.

    Didn't work for me, I'm afraid. I think I'll try some of the other suggestions in the comments section…

  • Jason

    Thanks for the tip! This worked on my MacBook 13" Aluminum that was experiencing constant disconnects from the wireless network.

  • Jason

    Thanks for the tip! This worked on my MacBook 13" Aluminum that was experiencing constant disconnects from the wireless network.

  • Banny

    Hi, I just bought my MacBook Pro 13 inch yesterday and was having connection problems with my home router. Essentially, I could not connect when I had any security enabled but could connect when disabled. I tried resetting the PRAM, no luck then I decided to change the channel on my router from channel 11 to channel 9 and my MacBook Pro darned near connected instantaneously. Try it for yourselves if you have the same problem as I do.

  • Banny

    Hi, I just bought my MacBook Pro 13 inch yesterday and was having connection problems with my home router. Essentially, I could not connect when I had any security enabled but could connect when disabled. I tried resetting the PRAM, no luck then I decided to change the channel on my router from channel 11 to channel 9 and my MacBook Pro darned near connected instantaneously. Try it for yourselves if you have the same problem as I do.

  • BudhaNl

    Worked for me in Snowleopard 10.6.2, thanks!

  • BudhaNl

    Worked for me in Snowleopard 10.6.2, thanks!

  • courtney

    thank you! that tip should be printed on the box!

    • courtney

      also, airport extreme is worth every penny! solved my wifi probs! i was having a general prob connecting in any manor after downloading some programs!

    • Zenjiro

      You the man! The cntl p r worked like a charm! we have a 150mb fiberoptic connection at home, but we were running at dial-up speeds. sapping the PRAM has us back up to 25mbps on a speed test….thanks man!

  • courtney

    thank you! that tip should be printed on the box!

    • courtney

      also, airport extreme is worth every penny! solved my wifi probs! i was having a general prob connecting in any manor after downloading some programs!

    • Zenjiro

      You the man! The cntl p r worked like a charm! we have a 150mb fiberoptic connection at home, but we were running at dial-up speeds. sapping the PRAM has us back up to 25mbps on a speed test….thanks man!

  • Dennis

    I had the same problem with my Mac Book Pro described here. I tried all the suggestions and nothing worked. Then I discovered that if I clicked on DHCP renew it would connect again for a short period. At this point I realized what the solution was.
    I changed from DHCP to a static ip address and also entered the DNS server ip addresses. Works great.
    This solution will only work if you can use a static ip, like at home or work.
    I've had my Mac Book Pro for about a year and this problem just started a couple of days ago. I didn't change anything on my end, same router, same everything. The only thing was some updates from Apple, so I'm guessing the updates were the cause of the problem.

    • http://www.optimize-my-website.com JMBartonFam

      Thanks Dennis. Your tip is the only one that worked. Very odd; my TCP/IP settings kept going weird using a common number scheme that my network does NOT use. Still need to track down what would be changing these settings; virus, another computer set to manage DHCP, stupid Apple? Otherwise I have had zero issues with this aluminum beauty.

  • elated

    I got a MacBook Pro a few mos ago, the new 13-inch one. Really love it…but HATE the wifi drops!!! We can have three machines on, and only the MBP will drop. Absolutely maddening.

    So, I tried the zap PRAM fix, and IT WORKED!!!!! (that is, I think it has – the connection has been quite stable for a few hours, hate to jinx it, but usually it dropped several times every 1/2 hour). Thank you so, so, so much. My father has an old MBP with a drop problem, although not as severe as mine – am going to refer him to this tip.

    THANK YOU!!!

  • http://www.facebook.com/Pixiedust7777 Colleen Smith

    What worked for me was accessing my router settings (I have a linksys router) (use IE – it doesn't work with Firefox) and type in 192.168.1.1 then click on the "wireless" tab and it will come up with "basic wireless settings" I changed my "Wireless Network Mode" from "mixed" to "g-only". voila – it FINALLY came up – the tip in this article didn't help me.

    Hope this helps someone else.

    • http://www.facebook.com/Pixiedust7777 Colleen Smith

      I forgot to put in the part of signing into the system after you type in the 192.168.1.1 – leave the name blank and type in "admin" (that's the default – I'd changed mine but at least I'd kept a note of what it was).

    • Nyckei

      It worked. You Rock! Whole signal. I was having this issue and I JUST bought this 17 inch monster a week ago. My old MB works FINE with ANY connection. Zapped the PRAM and moved my preferred network t the top. It worked like a charm. Thanks a bunch! ;-)

  • abe

    make sure you check if you put in the correct password, airport won't tell you sometimes and will keep trying to connect with the wrong password

  • beci

    Thank you so much, I didn’t realise how slow and dodgy my wireless had gradually become until I fixed it with this!

  • Pingback: Computer Help - MacBook Pro

  • Brendan

    Oh my god yes! I have been all over the net trying to find a solution and this was it!

  • Pingback: Why I’m Breaking Up With Apple | 香港新媒體協會

  • Pingback: Top Posts and Commenters for March 2011

  • Pete

    This work! Thanks. I have had this problem in various for years. So if anyone is have problems with wireless on a Macbook  or Macbook Pro this is how you can fix it! 

    In my opinion this is a major design flaw on behalf of Apple. Pity as it sort of lets them down on all the good stuff.

    So  again thanks, and anyone having problems connection to wireless networks on an MB or MBPro try this first, cuz I tried nearly every other forum solution, but this is the fix.

    Cheers.

  • EMSIZZLE

    I’m going to cry. Thank you! Jp’s tip worked wonders!

  • Jp Moussally

    Hi and thanks for the PRAM-resetting trick.
    I tried it, unfortunately without success. My Macbook Pro will continue to loose wifi signal at and for random times, and despite me being 2 metres away from the Wifi access point.

    Could it be linked to an empty PRAM battery ?

    If yes :
    is there a means to test the stamina of the PRAM battery from OSX ? Can I just weld a simple CR2025 battery to the PRAM battery connectors instead of buying the whole thing for 10 times the price ?

    If not :
    what else do you think it could be ?

    Thanks in advance
    Have a nice day,

    Jean-Pierre

  • Cole Constantine

    Thank you so very much!

    I usually never post a comment but now i proudly do it on my  wireless connected (finally) Mac Book!

    Thank you.

  • Scott Turner

    Awesome!  My MacBook Pro had worked fine all day and then there was no WiFi signal at all – I assumed that a chip had died a quiet death somewhere deep inside.  Luckily I came across this post and it worked on the first try.  Thank you VERY much.

  • Pingback: MACBOOK PRO PORT | Quality Products Blog

  • Hyake76

    Thank you so much–I was going crazy trying to fix my network connection. This worked like a charm (and was the first thing that came up on my google search–bonus!)

  • Emsouder97

    I just recently got the Macbook Pro and I am having the same issue. I tried to do this but I guess my version is different than yours considering I got it this year. I know that it isn’t the wifi though because my mom also has a Mac that is wireless and is connected frequently. Anybody have advice for a new MacBook Pro user?

  • http://www.facebook.com/multinational.ru Sergey Terehov

    Wonderful! Today it fixed the problem on macbook pro 17 / 2008! :)

    • http://www.facebook.com/multinational.ru Sergey Terehov

      oh no. it did not

      • http://www.facebook.com/multinational.ru Sergey Terehov

        In Airport Utility, Hold down the Option key as you select “Check for Updates…” from the AirPort Utility menu. If you see a button that says “Show Details,” press it. You should see a list of all available firmware. Click the one for your device.

        • http://www.facebook.com/multinational.ru Sergey Terehov

          IT DID!!

  • Jim Work

    I was using Safari and this fix did nothing to help my continued disconnects on my MBP. At a friend’s suggestion I switched to Firefox and have not had a problem since…..viva la vida

  • Pingback: Top Posts and Commenters for July 2011

  • John

    great answer, fitting picture, thank you for restoring my sanity

  • http://www.facebook.com/people/Derek-Wanner/682881392 Derek Wanner

    This solution worked great for me. Thanks for saving me a lot of frustration and a trip to the Apple store to possibly have my Macbook Pro replaced.

  • Crdominguez

    Great post! Perfect fix!

  • http://www.forward-living.com W. Mark Thompson

    Man! Nothing worse than a corrupt PRAM! (I’ve never heard of this term.)  :)
    BUT, if this is still an option today, that MAY have been the problem with my MacBook Pro when I went out and bought a new wireless router. Crazy!

  • Charlotte Steggall

    I love you, thank you!

  • Adrian

    Thank you, I had wasted so much time trying to make the connection and getting no where – I couldn’t believe my MacBook going wrong it has been so brilliant up to this frustration.  Now all singing along beautifully.  Another BIG THANK YOU.

  • Tom Martin

    When I click on System Preferences and then Network, the window I get doesn’t look like yours. It has a drop down for “location” at the top, but it has no “show” drop down anywhere. I even searched for “Network Port Configurations” and came up empty. I’ve had no connectivity issues for 3 years and now all of a sudden I can’t stay connected for more than a short time. And the Airport Extreme appears to be working fine. Nice little green light all the time, and the e-Mac I have connected to it via ethernet works fine. The only thing I’ve found that works, and it works every time, instantaneously, is to turn Airport off on the MacBook, then turn it back on again, and I’m good to go. (All those nights watching “The IT Crowd” paid off after all….. “Have ya tried turnin’ it off and turnin’ it back on agin’? ….Have ya tried…….)

  • Pingback: Top Posts and Commenters for August 2011

  • http://twitter.com/ChgoCrystal Crystal From Chicago

    Yes. I had been working with a user for about 10 minutes and discovered this fix and my stress ended. It worked…I will never forget this fix.

  • Dmdayr

    Thank you so much I have spent 6 days constantly trying to solve this problem, your solution worked thanks again, Donna

  • vubid

    sir,
    wireless connection is not working 

  • Mnix26

    Can you help me? I can’t find the Show so I can’t select Network Port Configurations. I’m on a MacBook Pro purchased new this summer (2011) and it’s Safari 5.1 browser.
    I have this problem all the time and want to try your fix, but can’t get to where you are in your instructions.
    I can click on Networks but and stuck from there. 

    • Tom Martin

      I can’t find it on my MacBook Pro either. And I asked the very same question that you’re asking on this forum a couple of weeks ago, but so far no one has responded. 

      • http://michaelhyatt.com Michael Hyatt

        I’m sorry, I don’t know either. I wrote this post a few years ago and am now running a MacBook Air.

  • Irukandji InSheel

    I have a lot of problems with wi-fi connections on MacBook PRO with OS-X Lion.
    Sometimes it just can’t connect, or the connection down each five minutes, or it don’t recognize the wlan.
    It’s just incredible, I CAN connect with a NOKIA dumb phone, but not with my MBP!#StrongFailApple

  • Danni Smith

    Hi. I have the exact problem with my Mac Book Pro but I’m running on OS Lion 10.7 and the steps you show don’t work. Any ideas on how I apply these settings in this version of OS because the views are all different. Thanks! 

    • http://michaelhyatt.com Michael Hyatt

      Unfortunately, I need to update this for lion. Hopefully, I can get to that soon.

    • Tom Martin

      Well, a number of us for some time have been telling you it doesn’t work with Leopard , but you haven’t responded to that with either a lick or a promise. I came to believe you didn’t even read the comments. How many people have mentioned that they don’t get the “show” drop down box in the “Network” system preferences screen and are therefore brought to a screeching halt as regards implementing your fix. Maybe I missed it (there are a lot of comments) but I’ve scoured the comments and have never once seen you even acknowledge anyone who has reported this problem. Now you’re promising an update for Lion?  Glad to know you read the comments, but how about addressing those multitudinous commenters who have asked for help with the “no show” drop down menu problem? Thank you. Thank you very much. 

  • Guest

    Thanks so much!! My wireless died suddenly and this definitely fixed the problem.

  • Jim

    Amazing. This really is a godsend, after being on the phone to apple for hours and hours over two days for apple to tell me my router is the problem. After a quick google search I stumbled upon this and it worked instantly. You are the greatest man on planet earth!

  • Dianaxx3

    G-d bless u

  • Pingback: Top Posts and Commenters for September 2011 | Michael Hyatt

  • http://twitter.com/smuddles Sarah Mudd

    I have been having the same issues and thought I was going crazy!! Thanks for sharing this! I saved it in Evernote for the next time I can’t get online!

  • Heyderhoder

    My airport utility icon shows  that the AirPort card within the computer is disabled. I click on the ico in my status bar and it gives me the option of “turn on AirPort on”, or “open network preferences”. Also in that little window is “AirPort: Off” but it wont let me click on that. so I click on “turn AIrPort On” and nothing happened. My airport has been working flawlessly for a year and just today, it’s not working. I havent’ been messing around with any preferences. Any thoughts? i tired what you tried but i dont have a dop down “show” field in my network. help?

  • Jakobburkhardt

    Didnt have to zap pram, but hitting apply on airport, and restarted, then hitting network diagnostics on safari worked after the restart ! Thanks

  • guest

    worked for me! had slow internet on my computer for a month. this took 2 minutes and its fixed! Thanks. 

  • AJHR

    Mike this worked like a charm you are a genius. Who would of thought shuffling the lineup, re-boot and the PRAM tram scram wham would have done it. Mac Book Pro works like a charm now!!!!!! Actually the internet connection speed is faster now.

    • http://michaelhyatt.com Michael Hyatt

      I’m so glad!

  • Uffe_17

    I have a MBP early 2008, where there has been no connection problems until I decided to buy an Iomega eGo BalckBelt firewire/usb disk. When I connect the external drive using the fw800 the WiFi conneciton starts to get unstable. Using the USB port doesn’t cause this instability. Anyone else that has made this connection between the firewire disk and Wifi problems?

  • Brenda

    Like everyone else, I’ve been fighting this issue for months! # 12 did it for me as well.

  • http://sportsblanketsandmore.com Tim

    I think the Network options have changed in the meantime because nothing looks the same, however, I “zapped the PRAM” as described and that seemed to fix it. Thanks a bunch.

  • Melissajfl

    Thank you!!!  I am not a MAC gal and it worked like a charm!  My children will be happy when they return home from school!

  • Elia

    Great! Thank you very much: this issue was driving me crazy, and your explanation helped! Thank you!

  • Jocobbett

    really helped me; i was going crazy thank you… i got a new battery and i thought something was defective; it worked, but the connection only came in with the old one, then not with either, and your answer was so easy!!  

  • Margaretmichel

    I want to thank you for the solution to my connection problems,  I tried talking to ATT, they were very unhelpful, MAC wanted $$$$$ to try to help, I was at a loss, I’m running a powerbook G4 and a G4, both considered old at this time, both connecting wirelessly, one on airport extreme and one on express and both are running a PC virtual machine Home edition for a stock trading program.  I was having the same problems you described and I thank you for the help afforded in your article.  Thankyou xoxoxo  Margaret Michel

  • http://www.facebook.com/dawie.beer Dawie De Beer

    After my upgrade to 10.7.2 I experienced “Connection timeout occurred”when attempting to connect to my wireless router.  I scouted the net for a solution and nothing on the net could solve the problem.  Last night I played around a bit and found a solution to my problem.  My network name had a space in it, i.e. “Router Name”.  I changed the network name on the router to “RouterName” and this solved all my timeout issues. Hope this helps some one else getting back on line…

  • Fred

    It worked ! It worked ! It worked !
    I didn’t know that now God sends messages through blog !

    I ♡ U

  • Pingback: Top Posts and Commenters for October 2011 | Michael Hyatt

  • Eskerbillion

    Just figured out why my Macbook wouldn’t stay connected.  The baby monitor was interfering!  Turned the baby monitor off, internet works perfectly again. 

  • Yunusmutlu

    thank you man. You are a genius. Greetings from Turkey.

  • Zucker

    we have a new (5 months old) mac book pro with similar problems.  the symptoms were a very long time to start up on the internet with much aggivation. Once we were on the net via wi-fi, the problem did not exist.  going to sleep mode and back on and the problem re-appeared.  The apple store service expert reset the internet parameters and did this PRAM reset procedure.  the problem went away.   He stated the PRAM was corrupted.  Long term, he suggested going to a complete computer shutdown turning periodically, rather than hibernate or sleep, and leaving the computer off for 30 minutes.  This activity resets the PRAM and prevents this internet accessibility problem.

    hope this helps  

  • AJ

    I have a wifi problem with my MBP Mac OS X vers 10.6.8.  It used to work perfectly, but toda it just does not connect to my home wifi. I tried PRAM and cleared keychain., but it says connection timeout. WEP password is correct – it works with another device.

  • Bballkid54

    just saved my night. thanks man

  • GAMAC

    YES!  Thank you so much.  Before doing the PRAM reset, I had tried everything and continued to get “Connection Failed…see Network Administrator” along with another pesky warning prior to that one with an icon that would pop up at the bottom called “mapconnector” which didn’t do anything.  Also, my connection would drop and had problems with it freezing up on me.  Now, it seems all is o.k. (Fingers crossed).  I really appreciate the recommendation. 

    • Andrew Pressfield

      You are welcome. I’m so glad it worked out for you.

  • Gio

    Having the same damn problems with my brand new macbook pro. Just bought it 2 weeks ago. 
    It is a shame that Apple isn’t able to fix these problems. Thought i bought something special but it seems i was wrong. Well … at least the price is special :)

  • Locatethis

    Nope!

  • An Irish Lass

    I’m so happy I could cry :)  I had the same prob – my printers were on the network, but my macbook pro couldn’t find them.  I changed the channel on my router from 1 to 10 and wha-la!  I feel stupid, but I’m so glad it was simple. Praise the Lord!!

  • Pingback: Top Posts and Commenters for November 2011 | Michael Hyatt

  • http://www.stopthetraffik.org/ Jocasta Carmichael

    “I then clicked on the Airport entry and drug it to the top…”

    Wow, not only a solution to my problem but also I learnt (or “learned” for all of you American folks) a brand new word! LOL!

    “Drug!” I think you mean, “dragged”

    :)

  • Ttrip4

    This did not fucking help. I dont have a “show” drop down menu

  • http://www.wmarkthompson.com W. Mark Thompson

    Great help here. Wish I could have fixed our problem like this. Sometimes ALL your gear goes out at once. Crazy. Had to replace modem AND router at same time. But learned something here for sure! Thx!

  • Jay

    It’s hard not to think about planned obsolescence here.

    My macbook pro (2006) is having always more problems with time : 

    First wifi crashing after a few hours (sometimes it’s just minutes)

    Then, when waking up :
    1) systematically going out of deep sleep instead of simple sleep (10 sec delay each and every time),
    2) every second time, after the grey screen from deep sleep is correctly backlit, backlight goes out -> need to restart my mac. Wait… did I buy a pc ?
    3) and now occasionnally, the keyboard inverting normal and “verr num” mode (annoying green light when typing text)…

    Man… I’m buying a computer to mainly go on the internet, read email and type text. If it worked 5 years ago and I didn’t break it, it should still be working now.

    If I put more than 2000 euro (yeah american friends, that’s about 2800 USD) into a computer to get one that works instead of crashing all the time, I don’t expect to have to buy another one every 5 years because it starts falling apart.

    That’s just an insult to customers and a criminal use of our natural resources.
     
    At least Apple should put a sign on the computer, “Mission Impossible” style : “this computer will self-destroy in 4-5 years”

    … or perhaps just replace the leaf of the Apple logo with a burning wick ?

    • http://michaelhyatt.com Michael Hyatt

      That is certainly not normal. Apple repeatedly gets the highest customer satisfaction scores. Something is not right with your machine. Can you take it into an Apple Store? I always buy AppleCare with my machines, and I rarely have problems. When I do, Apple fixes it immediately.

      • Jay

        Thanks Michael for your reply. Considering that my mac is 5 years old, do you think an AppleCare protection plan would have helped ? I’ll try to call them anyway and perhaps take it to the Paris applestore, 400km away from Nantes where I live. But I suspect they’ll ask for $ 1,000  to change the logic board, i.e. the price of a new macbook. My local apple premium reseller asks for $50 just to have a look…

        This was my first mac. I loved it until I had these annoying problems. I still works somehow and I found-out tricks to make it work more or less correctly, but this really sucks.

        On this french blog:
        http://www.coolriders.org/2009/04/21/duree-vie-mbp/
        another mbp user rants about his mbp that lasted 3 years and 2 months, and decided to switch back to a Thinkpad Lenovo X220i, as for him, all things considered, windows 7 with a 3 years on-site guarantee extensible to 5 years would be a lesser evil than a Mac with a 1 year not-on-site guarantee extensible to 3 years for a large amount of money…

      • Cute Erika

        Hi ! I also experience these types of problems.. My macbook air does not connect to wireless internet connection. In the upper right corner, it clearly shows that I am connected but i am not. Then after a few seconds , an exclamation point will show up. 

        .. I don’t know what to do.

  • http://www.rackmountsales.com/SUN_Keyboard_Drawers_s/91.htm Rackmount LCD Monitor

    Thanks for making me conscious about this latest expertise
    and find out the actual size of your knowledge about wireless connection. You
    are so inspirational and you talk sense in your posts.
     

  • Moirakel

    thanks this worked like charm.  RK

  • Eurydice13

    I have been unable to go online with my new macbook air. I’ve had it for 3 weeks. My first mac. And beginning to think that they’re crap. Have been on the phone to support 4 times, to the genius bar twice, with no results. This doesn’t work either. D’you think they’ll refund me the £1700 i’ve forked out on this paperweight and its paraphernalia? (written from my ipad)

    • http://michaelhyatt.com Michael Hyatt

      I believe Apple has a 30-day return policy. Personally, I would ask them to replace it with another machine. I’ve owned about a dozen Macs and have never had serious, permanent trouble. Maybe you just got a lemon.

  • DR. X

    Thanks you so much! you fixed it! i love you!!!!!

  • Anonymous

    I had the same problems with my MacBook Pro since I upgraded to OSX Lion. I tried everything including rebuilding my System Preferences for wireless, moving Wifi to the top, moving my Network to the top, resetting the PRAM, resetting the NVRAM. Some of the solutions would seem like they working for example they would last a day or two compared to the previous 1-2 hours that my Wifi connection would last. But eventually the misbehaving Wifi condition would return and I would have to reset my Wifi every 1-2 hours. I have fixed my problem, want to know how, I bought an Airport Express and connected it as secondary Wifi, with my router still supplying a Wifi connection as well. It has been rock solid for over 2 weeks now.

  • Pingback: Troubleshoot Tuesdays: Wireless Connection for MAC’s « Sabai Technology

  • Anonymous

    Worked like a charm!

  • Anonymous

    Worked like a charm!

  • csclmh

      JP- Thanks! Your fix seems to have taken care of it!

  • Frwacko

    This fix works like a charm!

  • Rowleyuk

    Turning off IPV6 worked for me

  • Seth

    Did not work for me. Then I tried re-setting the router. Duh.

  • Mrastita

    ahhhhh- it did not work

  • Mrastita

    don’t know what finally made it work- i zapped the PRAM- no change
    Then i went in and re entered the WEP password- now it works- persistence and perserverance pays off- thanks for all your comments

    • http://michaelhyatt.com Michael Hyatt

      Great. I’m glad it worked for you.

  • Pingback: The Ultimate OS X Thread - Page 84

  • Lwatts

    I thought it did until last night. Then I lost connectivity again. When this happens, my husband never loses his, nor our 2 I-phones. FRUSTRATING!!!!

  • Lionel

    Didn’t work . Going to smash computer !

  • Jackie

    I’ve been having this problem for a month with no solution! I’ve been through 3 routers, two networks, and numerous calls to AT&T. This worked–thank you!!

  • Pingback: Top Posts and Commenters for December 2011 | Michael Hyatt

  • 79ramon

    Works for me!  (Macbook pro early 2011) Thanks so much!

  • Developersleigh

    That fix is awesome!!!!!! Thank you very much for taking the time to do this. I am going to post the link to a Mac forum as the world needs to know this. Thanks again.

    Leigh

    • http://www.jmlalonde.com Joe Lalonde

      Thanks for sharing the link on the Mac forum. I’m sure they’ll appreciate the information!

  • http://www.mactonweb.com/ Web design London

    Thank you, I had wasted so much time trying to make the connection and getting no where – I couldn’t believe my MacBook going wrong it has been so brilliant up to this frustration. 

  • Jennifer Monkeyfeet

    I’ve tried the PRAM and the IPV6 solutions suggested, but no joy.  My Airport just switches itself off within  a minute of turning my MBP on or restarting.

    It has been like this since I bought it in 2007, and despite having the network card changed and indeed the whole motherboard replaced (under that MBP 2007 – 2008 extended warranty, about two weeks after the Applecare plan I had purchased expired) I am not aware of any way to fix the problem.  The same problem has occurred with several routers, in many locations, in a few different countries, so it’s definitely something to do with the MBP.

    However, I do find that if the macbook has been on for a while, or if it is plugged in to recharge, it is less likely to occur and the connection tends to hold, so I wonder if it is something to do with the temperature of the laptop and it’s components – as if there are parts that need to heat up enough to expand  in order to close a connection?  I can think of no other explanation for this ‘won’t work until it heats up’ issue.  

    • http://justin.am/ Justin Wise

      Jennifer … Have you taken it into an Apple Store? Those geniuses seem to have a fix for everything! ;)

  • Cindy

    Thanks for your words of wisdom, Michael! I just bought a  MacBook Pro for my business and I am making the switch!  I am a little nervous about all of the things that might not flow… but here I go.

    • http://michaelhyatt.com Michael Hyatt

      Good for you. Enjoy!

  • A17b1c1

    Thank you! your post is just what I needed! 

  • Hopkinson13

    I have been struggling with this for a week or more now.  This is great fixed in moments. Tank you Mac head.

  • Darshanquest

    It worked like a charm- it did not make sense to be – but i m a happy person and so is my customer!! thanks

  • Chocolatecraver

    i had a problem that took 4 trips to the apple store and getting a new macbook and then finally got the answer from apple support!!! I had to change the DNS number to the free google number that is offered to support the macbook.  They said this happens most with people who have both macs and pcs in the house.  call apple support and ask about how to try a different DNS number.

  • Catherineosullivan

    what is the option key?

    • http://michaelhyatt.com Michael Hyatt

      It is the same as the Alt key—the one just to the left of the Command (or Apple) key.

  • Odkelly

    f*****g brilliant, man! First fix I tried and it worked like a charm. Glad that it wasn’t a hardware problem. Thank you so much for sharing.

  • Cyberlily

    Hi Michael: I tried your fix but it didn’t work. I am so frustrated with this issue. I have always had no trouble connecting until we brought a few idevices into the house. I am an avid Mac user and designer, so I know what’s best. However, we now have 2 iPhones, 1 iPad, 1 iPod Touch, 1 MacBook (older model 3 years old), 1 desktop PC running Ubuntu (we don’t like viruses), 1 Samsung Netbook and finally 1 old Toshiba laptop my husband uses for CAD drawings.
    We have reconfigured the router (Bell latest model) to not be broadcast and use the password key written on it’s label. It has WPA2-Personal security. We did this because some neighbours were stealing our Wi-Fi. I have blocked them now. They were using their Wii on our Wi-Fi. 
    I can see all the devices that are inactive on my personal IP page provided by Bell. We used to have problems connecting the Ubuntu system when the idevices came into the mix. We have a wired connection for the desktop PC with Ubuntu. Now everyone can get wireless connections except my Macbook (OSX v10.5.8-Leopard). My daughter even watches Netflix on her iPad.
    So what on earth is going on? Nobody seems to be able to help me. Do I need to upgrade to Lion or maybe just Snow Leopard? If you have any other ideas, please share them with me.

    Sincerely,
    cyberlily

    • http://michaelhyatt.com Michael Hyatt

      Have you visited with one of the Apple geniuses? That’s what I would recommend. Unfortunately, I don’t have any insight beyond what I have shared. Sorry.

  • Photo

    I had exact same issue and now it’s fixed. Thank you. I had been driven BONKERS.

  • Angie Arndt

    Yes and yay! Too cool! I thought disconnect/connect/diagnose was going to be my way of life.

  • Kate4bz

    Not fixed but thanks. My MacBook pro is 3 days in residence and now I have no wifi for it, my iPhone or my iPad. Frustrating isn’t the word. Even my machead son can’t solve the problem.

  • Kate4bz

    Solved the problem myself. Updated imac to most current system software and the wifi sprang into life!!! (seems slow for some sites though).  Iphone, ipad and macbook pro all chattering away. Thanks for the help and the ideas

  • Varun

    Thank you. It worked.

  • guest

     Worked for me! Thanks a lot for sharing. Intermittent wireless was driving me nuts, so I followed these steps and it worked.

  • Joel Haas

    Thank you for this tip.  It worked on my Macbook, vintage late 2007, running Lion.  I had had this problem once before but had forgotten the solution.  I appreciate the other solution offered as well, zapping the ivp6.   BTW, I do not notice any date on the blogposts.  If dated, that would be helpful.

    • http://michaelhyatt.com Michael Hyatt

      You can find the date at the bottom of the post, just before the comments. Thanks!

  • Joel Haas

    Thank you for this PRAM solution.  It worked on my vintage late 2007 Macbook running Lion. I appreciate the ‘disable the ivp6″ solution as well.  It hasn’t happened to me, but I’ll print it off, too, and ad it to my notes.  BTW, I did not see dates on the blog posts.  They would be helpful.

  • Herb Weiss

    This fix worked and fixed my PRAM even though it took me several tries to get it done. Thanks for doing the heavy lifting for us and making he complicated easy.

  • http://pulse.yahoo.com/_DZNUF3MRVVU2O7FQQAF64VTRYA Jason

    I already tried this. It did nothing. My wifi still cuts out and hangs.

  • Webpilot13

    Did not fix my problem

  • Breanna

    Thankyou, this Method WORKED!!! but you may have to do the method twice to lock it in. I think the key is to have a connection before it looses it, on computer shut down.
    Cheers

  • Crgj

    Hi. I’ve a very frustrating wirless problem on my MacBook Pro. Its running an up to date Lion.It was happily connecting to a wireless network with an SSID of “3Com”, then stopped doing so and whenever I try its just gives me a connection timeout. I zapped PRAM, removed all refs to “3Com” from preferred networks, the keychain etc etc, and still it refuses to connect. There’s a WEP password but that hasn’t changed. The only way I can get it to connect is to change the SSID to something else other than “3Com” – in this case to “3Como”. Then it connects perfectly even with the same WEP password.
    My problem is that I don’t want to change the SSID on my wireless router from “3Com” as it is used by many other users. It points to some config info problem associated with the SSID “3Com”, but I have no idea where this is held and how to get rid of it once and for all.
    Any ideas – there may be some hidden config files somewhere that I need to delete – but I cannot find them or any reference to them.
    Help!
    Thanks!

  • Jahrad

    Worked great for me! Thanks a lot. :)

  • Peter13433

    You Sir, Are my hero!

  • Egil

    Thank you so much!!  I was driving myself crazy trying to fix this problem!  THANK YOU! THANK YOU! THANK YOU!

  • Ovmeadows

    I may know in 2 minutes, 2 hours, 2 days or 2 weeks will let you know.  Thanks  

  • Ovmeadows

    I can now report that your fix does not fix my connection issue.  Wifi is not connected in less that 10 minutes. Thanks

  • dab

    I have had this same issue for a few months. Took my MacBook Pro to the Apple store twice and the second time seemed to have fixed the issue (I’ve had it since June 2011). I have run disk permission repairs, removed the location and added a new one (wiping out all of the networks), and Apple can’t find anything wrong when they run the PRAM. This happened with both the Airport Express and my new Netgear router. Not sure what else to do, but it is IMPOSSIBLE to do any work online with the connection dropping out every so often. I even have a test account set up on my computer to see whether it is something funky with my user profile and it happens on the test account as well. It seems as though I have exhausted all of the possible trouble shooting options available through the Apple knowledge base. 

  • James Allan

    test success

  • Dean E Said

    tried it but did not work, any other tips?

  • Bisr

    Thanks!!! Worked for me – no networks were showing up and I thought my wireless must have been totally stuffed! All good now :)

  • Pranav

    YAYYYYYYY IT WORKKKKEEDDD I JUST RESTARTED THE COMPUTER HELD THE KEYS TILL I HEaRD THE STARTUP SOUND 2 or 3 TIMES AND I TURNED WI FI ON AND IT WORKKKKKED!!!!!! :)

  • Rose Worthem

    My wifi went out on my macbook pro last night and it is so frustrating trying to get it to work.  I feel like I tried everything.  It happened when I tried to log onto ATT Wifi at Sams Club ( I was on call ).  Since that did not work I tethered my iphone to the laptop and it seemed slower than before.  When I got home I tried to use my wifi at home and lo and behold, it did not work.  I then tried my tethering and that did not work either.  It was too late to call ATT (uverse dsl) they would not pick up the phone.  I have an imac, and 3 iphones hooked up to my internet and they all work just fine.  I am hoping that it is not a major hardware problem, so when I get home from work I am going to give it a go.  Thanks a bunch.

    • Rose Worthem

      Update. This did not work for me so I called AT&T and they had me up and going within 5 minutes.  I had the IP address of 169.254….
      he said that I just lost my internet connection.  He was able to reset this and bam, I was flying.  

  • Pingback: Pram wireless | Edollartrade

  • http://twitter.com/Erichek_SPb Eric de Regnaucourt

    Yes, it works! Amazing! Thanks so much for posting!

  • mjhhoops

    I’ve found that connecting via network cable first… then going to wireless works also.  I’ve actually seen that on a couple Macs now

  • Dkinney

    Amazing!!! I did exactly what you suggested and it worked. I can now log onto the Internet and remain there indefinitely. I can even switch browser and re-start my computer and re-log onto the net. I have a 15 inch, Mid 2010, MBP. Please make sure your computer is up to date (10.7.3) and you are connected to a active server. Thank you a million apples.

  • emma teller

    THANK YOU!!!!  I have never looked up an answer for a problem on a blog before and have never attempted any ‘computer fix’ myself and have NEVER left a comment on a blog like this but….THIS WAS SO HELPFUL!  I was able to fix my very first computer/ internet problem on my own without running to the apple store for help.  Thank you for taking the time and care to share your knowledge – it just made my night.  : )

  • http://www.greathomeremedies.com/ Home Remedies

    My brand new macbook suffered from randomized wifi connection drops. I changed my router from WEP to WPA and the incident was solved. According to the Dutch apple helpdesk engineer, WEP & Macbook wifi can give some problems.

  • http://birminghamhearthealth.com/ Birmingham Heart Health

    Nice post…I look forward to reading more, and getting a more active part in the talks here, whilst picking up some knowledge as well..

  • Oxandale

    No, it didn’t work, my netwok only sporatically shows in the box.  It’s as if my network comes and goes…not just the connection. I can click on it and drag it to the top, if it’s there at all.  And if I do, it disappears after a few seconds.

    I have other decvices in the house working on that network just fiuine.

  • Wizardjian

    WOW thank you SOO much, the shocking brought the wifi back.
    i guess a comp is like a person, if it stop working just give it a little “shock”
    lol

  • Jon

    Thank you for fixing an irritating and unexpected problem! So far it works! And a lot easier than some of the other fixes….

  • Peter Bonanno

    It worked great. Excellent post!

  • http://www.pathmakermarketing.com/ Marketing Services Glendale

    I am extremely
    impressed together with your writing skills as neatly as with the structure
    in your blog.Nice quality writing, it is uncommon to look a great blog like
    this one these days
     

  • http://fitnessbooksonline.com.au/ccp0-prodshow/choreography-sandra-cerny-minton-dance-sport-book-online.html choreography

    Thanks enjoyed every little bit part of it. It contains truly
    information. I want to thank you for this informative read I really
    appreciate.

  • Dorsaldave

    Just got my brand new MacBook Pro june 30th 2012. My first Apple and was looking forward to it working first time. On the fourth attempt to connect to WiFi it made it then dropped and couldn’t connect again. Even using LAN was flaky. 
    I used this tip and so far seems to work. I can’t believe this bug is still in there in Lion OS.
    Thanks for the tip you saved me time to the help line.

  • http://www.simpletaxappeals.com/ Simple Tax Appeals Illinois

    I am very much impressed from your post.It has amazing information. I
    learned lot of new things which explores my knowledge in various
    developments. So i must appreciate your efforts on posting these
    information.

  • GrammyK

    I TRIED REBOOTING AND HOLDING DOWN THE PRAM BUTTONS AND IT WORKED!! YEA!  AND THANK YOU VERY MUCH!!!! I WAS SO FRUSTRATED AND YOUR SUGGESTION WORKED LIKE A CHARM!  BLESSINGS AND THANK YOU AGAIN.

  • Mortgages

    nice one  

  • http://fcreporting.com/Locations_Lakeland.php Lakeland Court Reporters

    Every weekend i used to pay a quick visit this web site, because i want enjoyment, for the reason that this this web page conations truly fastidious material too.

  • Agatha Nolen

    Michael, thanks for the informative article. I tried the solution and my MacbookPRO did stay connected to the internet, but mysteriously, my wireless HP Photosmart printer would periodically drop. I’d have to go into settings and it would show I was connected to the internet (which it was), but my MACBOOK PRO had lost its connection to my wireless printer.
    I have XFINITY with Comcast with a combined modem/router with phone connection, too and last week I tried an additional recommendation. I went into the router and changed the channel from 1 to 11. That seems to have done the trick!  My printer hasn’t dropped since and it would usually drop 2-3 times an evening.
    Just thought I’d add this to your excellent post!
    Agatha
    http://www.agathanolen.com

    • http://michaelhyatt.com/ Michael Hyatt

      That’s good to know. I have sometimes found that changing the channel helps too.

  • Lamond B

    yes it thanks now I hope it works in Mountain lion. 

  • Tslamers

    It worked.  Thank you :) :)

  • Dan

    works for 15 to 20 min, and then goes off line again. Hve to shut airport down and turn on again, or reboot computer

  • Drnuke

    Excellent.  Its rare that the first solution one tries works but this one worked like a charm.  My wifi wouldn’t connect at all – now I am back in wifi business.  Thanks for posting.

  • Stacy

    Thank you so much!!!!!!  I have been going nuts with this issue and tried everything in the world.  This finally fixed it.  Really thank you.

  • http://twitter.com/xstaticstudios James Thomas Canali

    here is a link to os X PRAM reset from the Apple website: http://support.apple.com/kb/PH11243

  • Ical

    it works on my macbook air!!! thanks…

  • Anderith

    You are a golden god.

  • Tommy

    I just started using a Mac at work and ran into an issue where I couldn’t turn my wireless on.  Using step 4 did the trick!  Thanks!

  • Face Viggo

    Yes. It worked! At least this time. Thank you very much!!
    It is now duely bookmarked.
    Viggo from Norway.

  • Blogerblogster

    wow, this was a great fix. I tried others, but this took care of it…Thanks!!!

  • Chellin

    Wouldnt work for me keeps saying invalid password

  • http://seatofperception.wordpress.com/ Seat of Perception

    Amazing! This worked on my Macbook Pro (Leopard).  Thanks for the clear instructions!

  • Ichalgooo

    My wifi not deteck on my macbook pro, help me :(

    One day I upgrade my macbook pro from snow leopard to Lion.
    But what happen.. Wifi the macbook pro is not appears in menu bar,
     
    I check up to setting – network..
    Wifi not availabe, just ethernet, fire wire, and bluetooth available.. :(
    I get to click +. Still not available wifi.
     
    Then
    I get open the system report
    I saw network – wifi
    That is software wifi was instal in macbook.
     
    So
    Is my macbook pro the hardware wifi bad or not ?
    Help me :(

    • http://michaelhyatt.com/ Michael Hyatt

      I’m sorry; I don’t know. I suggest you call Apple Support. Thanks.

  • msimco

    Thank you so much for this information.  This suggestion worked for me.  I thought for sure I would have to go and buy some new hardware.  Thanks again and have a great day!

  • Chuck

    I’m a newbie to Mac having “grown up” on Windows and made the BIG decision to purchase a MacBookPro.  I just fixed my significant other’s MacBook with these steps!  A MacTech friend said the PRAM step is a great suggestion.  Thanks for posting this.  

    • http://michaelhyatt.com/ Michael Hyatt

      You are welcome. I’m so glad it worked!

  • Dave

    My attempts in this order: Dragged my main network to the top of the list – fail. Zapped PRAM- Fail. Turned off IPV6- WORKED. Not sure if just turning off IPV6 was the trick, or if all 3 combined were. Either way, I highly recommend doing all 3 including turning off IPV6 which was not mentioned in main article but in a response. Good luck!

  • FARRUKH31

    YOU ARE THE MAN. LOVE YOU!!! WORKS GREAT. WAS COUNTING MY EXPENSES ALREADY FOR A NEW COMP

  • juan

    how I fix my WiFi, every time i put the settings in the Network disapears, how I can get rid off this Virus in MacBook Pro

  • grebben

    I spent a whole night trying to figure out why my Macbook Pro could suddenly no longer  connect to my home network, yet every other device worked fine, and I could even see and connect to other networks in he area from the Macbook. The solution was to disconnect the Firewire drive that had been plugged in the whole time, and then everything snapped back to normal.

  • Pingback: How a Quick Analysis of Your Top Posts Can Improve Your Blogging Results Next Year | Michael Hyatt

  • Olie Heflin1115

    No, I was not able to follow all.  I still cannot print wireless like before

  • Mwdoneff

    This totally worked! Thanks, saved lots of frustration…

  • Cirjor

    Thank you for the post .. Helped repair my problem!!

  • Billy

    you drug it?  Which drugs did you use?

  • Aa

    Hey! Totally worked :) thanks!

  • Thedwayneyates

    Oh my god. That totally worked!

  • Staceygumbert

    No, my Mac has been trying to reboot for 30 minutes now and won’t even get to log in screen.  Just apple and spinning circle for loading.   Any other ideas?

  • Bedanta

    thank you for the help…don’t know about others but i’m using mountain lion and i tried your approach. thankfully the wifi seems fixed and working since the last few hours…i would recommend everyone to try this first and then go for other methods if this doesnt work because this is very simple and an easy one. 

  • nvb

    Holy crap! You are a life saver. Thank you so much. after 4 hours of trying to figure out what was wrong. It finally seems to be working!!!!! Lets see if it lasts now :)

  • Kaqu

    Brilliant, it worked! Thanks so much!

  • Pooshit

    Wow this actually worked. Thanks

  • Krisariel

    It worked!! Thanks!!

  • Jong Magallano

    I experienced this after 3 months since I updated my OS to mountain lion. :(

  • Jong Magallano

    I got this Macbook pro early 2010, so far performance wise Macbook is just so amazing. Mid December of 2012 I started experiencing troubles with my airport.

    When I turned on my Mac, I can no longer connect to my network and when I restart my Mac, everytime I clicked on the icon, it says “no hardware installed” so I run to an iStore and they advice me to change the WiFi chip. And it cost a lot.

    So everytime I’m using my Mac I just direct it through wire. I updated my OS and the next day I found out that everytime I click on the WiFi icon, it no longer says no hardware installed but instead it searches for connection but it seem cannot find any.

    I’v read a lot of forums already and mostly them experienced this after they update there OS to LION or MOUNTAIN LION.

    Just wondering what if I will install my snow leopard back? would it be as it is as before?

    I’m just so devastated. :(

    • http://michaelhyatt.com/ Michael Hyatt

      If you have an Apple Store nearby, I would recommend visiting the Genius Bar. They have solved many, many problems for me. Thanks.

  • Warren Clements

    I wish your suggestion HAD fixed my problem!I am told I may have a defective wireless-card!

  • Dicka

    Your solution solved my problem…..thank you for your detailed explanation…..PRAM included.

  • Sarah Lineham

    Thank you thank you thank you! Spent ages last night trying to fix this, drove me crazy! Found your post this morning, tried it and it worked a treat! So grateful for the fix to this inexplicable and irritating problem! Legend!

  • Justjudie58

    My God   It worked . And Im a 72 year old non teckie woman. Thank you so much!

  • Dreamnbelieve1

    worked so far for me…so I would like to know if this has happened to you again, so I know what to look not so forward to in the future!

  • Danielle M Womack

    Worked for me! Thanks so much!!!!

  • Toml

    This worked perfect! Thanks for saving me a headache and money!

  • Morty

    It seems to have worked for me. Thanks so much for the fix…

  • Godie

    Thank you, it worked right after I dragged the connection to the top, that simple , didn’t even worry about the PRAM !!! Thank you

  • serafinatoyou

    I was hoping this would work for me. Cannot figure out what the issue is. I am in Toronto, Rogers reset my modem the other day because I had no internet connection. The modem is direct connected to my PC. We connect wirelessly through the MacBook. I got an IP conflict error after the modem reset on the PC. We did a release and renew and since then I cannot connect with the Macbook. Every time I try it tells me I have the wrong password (which I don’t – I have the correct one). Airport is a solid yellow light. I am lost and wish I could fix this. Have been searching the net the past two days :(

    • http://michaelhyatt.com/ Michael Hyatt

      Have you tried calling Apple Support or going to an Apple Store. IN my experience, both provide excellent support.

      • serafinatoyou

        hey there – not yet. Was going to take it into apple but budget woes so going to try a local repair person. Thought I’d scour the net first as there seems to be alot of others with the same/similar issue :(

  • mdaudet

    Hi,

    your problem description is EXACTLY what I’ve been experiencing. For my Mid 2012 Macbook Pro 13, zapping the PRAM seems to cure all the connectivity issues, wireless and ethernet. I have done this an hour or so, but I can tell the difference.

    After a week or so, i will post again confirming or not if this works, but so far it seems to (and pretty well). Thanks for sharing the problem and provide the solution.

  • Irene

    Your blog helped me fix my very frustrating MBP!! (For now) it has been such a pain for almost 6 months and none of the so called “IT”
    Specialists could figure it out!! They should be paying you!!! Thank you!!

  • Nata

    Thank you so much for the advice, it worked!!! After endlessly searching forums for help, you were the only one to fix my connection problem. A million times thank you!!!

  • http://www.facebook.com/joseph.delponte.3 Joseph DelPonte

    Worked for me. My Macbook Air was not finding our home wifi whenever I opened the cover. Fine now.

  • http://twitter.com/ernstdehaan Ernst de Haan

    Yes, it seems to have worked for me as well. MBP 2011-model with OS X 10.8.2. Thanks!

  • Neil

    Hey I also had same issue… I bought MBP 13inch…running OSX 10.8.3… It was kind of weird problem i was facing… I wasnt able to see the wireless ssid from my MBP… I was able to see the same SSID from Windows laptop… iPhone… but MBP somehow it was not able to see… Sometimes it was shown but if i tried connecting it gave could not join network error….. Did lot of stuff to solve this but no luck… I zapped PRAM… changed IPV6 settings, created manual new network but nothing worked…. I did reset all settings on router (Syslink router) too..

    Finally I thought of changing SSID and password information on router and that worked…. now my macbook is able to connect to wireless without any issues…. just changing SSID info on router solved the issue…. hope this helps…..

  • WJaredH

    Even 6 years later this still fixed my internet.

  • shrinkray

    I haven’t needed to reset PRAM in ages, probably since the 90′s? I sort of forgot about it. It’s like a fix-all for what ails you. Thanks for the reminder. And even though this post is from 2007, we still need it in 2013.

    • http://michaelhyatt.com/ Michael Hyatt

      Yea, it’s of amazing, isn’t it?

  • Nikola

    Thanks so much. Finally my MacPro has stopped dropping out of the net. Cheers Nikola

  • Aminger

    I have a Macbook Pro Late 2011 with the same issue but it did not fix using PRAM metod.

  • Marci3

    Thanks!!
    No idea why it worked or what was wrong, as it always showed connected to my Airport but it just would not get on the internet. I had been going crazy! I tried your PRAM suggestion and voila, I’m in!
    Thanks again!
    ~Marci

  • erinrgilliam

    I can’t find the drop down show menu like a couple of others have said.
    It’s not there. I’m going crazy over this. ARRRRRRGGGGHHHHHHH. Thanks
    for the post I hope I can eventually figure this out.

  • Leni

    Thank you so much!!! This information is still working fabulously!!!!!!! Found you after trying several other things I googled. This post is old but I said what the heck I’ve tried everything else. And BOOM, it worked :)

  • fml

    it got worse…

  • BECCA

    I had been having trouble for months and was going crazy! Had been trying to learn about it in order to troubleshoot effectively, SOOOO time-consuming. Then I found this page and tried Zap the Pram. Solved everything immediately. That was August 22, 2013. The next time I installed a software update, the problems began to return and so today (Sep. 1, 2013) I zapped the pram again and the problems disappeared. I’ve got a Macbook that’s almost 2 years old (Macbook 7,1) running on Mac OS X 10.6.8. Wifi connection provided by FREE, Paris, France.
    THANK YOU SO MUCH! ! ! ! ! !

    • http://michaelhyatt.com/ Michael Hyatt

      So glad to know it is still working! Best.

  • Paul D

    Worked on my trusty old Black MacBook 13″. Thank you so kindly for this simple fix! I recommend anyone try it as a first trouble shoot.

  • William

    Thank you thank you thank you.

  • Izan164

    Thank you very much. A life saver

  • Yoon

    Hey! I just got same problem that I had before.
    After this suggestion, my computer works fine!
    ty so much

  • Dana Mennen

    Genius!! It worked like a charm!! Now I look so smart! I’m canceling my appointment at the apple store for later today thanks to your post!! BTW, my very apple savvy college student son came home this weekend and even he couldn’t fix my computer’s internet connection problem. I was stuck hard wiring my computer to an ethernet cord to get email and do work. Thanks to your tip, I’m cutting the cord!! Yeah!!

  • Jennifer Allison

    Thank you, Thank you. Thank you, Thank you! I was freaking out. I have a major presentation to work on and my MAC and it would not connect to the Wi-Fi . It worked! You just saved my day!

  • dawn

    Thanks for writing this… This fix still works!!

    • http://michaelhyatt.com/ Michael Hyatt

      Good to know. Thanks!

  • Michael

    Have looked and looked for an answer to the problem, seems have tried half of you suggestion without any results, However, you have shaven my temper and sanity, thanks, it worked!

  • Dmelo

    thank you so much!!! it was very helpful..

  • Neeraj T

    Thank you, this was a great help.

  • Ashleigh Son

    This really worked. Thanks!

  • Ian

    according to this support page: http://support.apple.com/kb/ht1379, “OS X does not store network settings in NVRAM / PRAM. If you are troubleshooting a network issue, resetting it will not help.”

  • oilymouth

    Thanks, Mike!

  • R. Tandon

    For your information PRAM does not store any network settings. It’s resetting has no effect on network settings.

    • http://michaelhyatt.com/ Michael Hyatt

      Yes, I have heard that before. Yet … some people claim it fixes their problem. (Just scan the comments.) Maybe it is some other variable that is reset.

  • Lorace

    7 years later and zapping the PRAM resolved my issues after trying 10 different fixes from other forums…thank you!

    • http://michaelhyatt.com/ Michael Hyatt

      That is amazon! So glad it helped.

  • Nav

    Thank you! Thank you! Thank you!!!!!!!

  • massala

    Absolutely brilliant – I was going sparred as this mac book pro is only
    two weeks old!! I wandered why I had suddenly lost wifi whilst other
    computers were ok. Thank you so much. :))

  • Fiona

    Thank you so much!! I have had connection problems with my Mac Air for ages now and this seems to have done the trick. I am over the moon. Thank you again and all the best, Fiona

  • Nancy

    I tried almost all of the below and none worked. I contacted Belkin and online we switched my router channel from auto to 11–one without interference (evidently channels 1,6, 11 are low interference?) Several others down this thread suggest this and thus far it is working.
    My problem was my MacBook pro only consistently connecting when about a foot away from the router. And periodically connecting and then dropping when further away. IPhone and Microsoft windows system laptop were having no problem.

  • james

    So far, so good! I called apple tech support several times on this issue and they never talked about doing a PRAM reset. When I had to write emails I would have to write them in Word and then copy and paste it in the email . I was tempted to take my mac book back and get a different brand. I’ll bookmark your page. After a few days I’ll post a new message to let you know how it goes. If it works Apple owes you big!

  • Ihsan

    It did not work for me. I solved the problem by changing the channel number from auto to 11 in router wifi settings.

  • JavelinCoach

    This did not work for me.

  • Swayzy

    Simply, thank you! I read a lot of help sites and after reading your intro I was sure I’d have to keep trying to find solutions elsewhere. Still I read to the end and tried your solution and BAM!! Back online. Many thanks!