How Our Words Impact Others

Our words carry enormous weight. More than we sometimes think. They often impact people for decades, providing the courage to press on or one more reason to give up.

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When I was fourteen, my family moved from Nebraska to Texas. It was the middle of my ninth-grade year. Junior high is always an awkward time, but the move during this critical year made it even more difficult.

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I remember walking into the school cafeteria for the first time. I was all by myself. The other kids had the luxury of established friendships. I didn’t know a soul. The cliques were already defined.

After making my way through the serving line, I slid into the nearest open seat. The kids at the table gave me the once-over, wrinkled their noses, and then snickered. I could feel my face getting red with embarrassment. I looked down at my food.

Finally, one of the kids broke the ice. “Man! You have one BIG nose!”

I was mortified. I didn’t know what to say. I wanted to cry, but I managed a little laugh—like it didn’t really bother me. But it did.

Every day from that point forward, I would look at myself in the mirror. All I could see was that big fat nose. It dwarfed every other feature. I studied it from every angle, but kept coming back to the same conclusion: I was merely a life support system for a nose. It was my defining feature.

Thankfully, I eventually grew out of this perception. But it literally took me twenty years. Even now, I’m a little self-conscious about it.

It just goes to show you how powerful words can be. A careless word can shape—or misshape—someone’s reality for years to come.

I think that is why Ephesians 4:29 is one of my favorite Bible verses:

Let no unwholesome word proceed from your mouth, but only such a word as is good for edification according to the need of the moment, so that it will give grace to those who hear” (NASB).

This verse provides three characteristics of wholesome speech:

  1. Wholesome words build people up. This is the meaning of the word “edification.” It’s the same word from which we get “edifice” or building. Other people, the Bible tells us, are temples (see 1 Corinthians 3:16 and 6:19). As leaders, we have the privilege of co-laboring with God to build these living cathedrals.
  2. Wholesome words are timely. The right words at the wrong time can be just as damaging as the wrong words. Words left unsaid can also be hurtful. As leaders, it takes discernment to know when and if to speak. The right word spoken at the right time can make all the difference for someone.
  3. Wholesome words provide grace. I take this as more than merely being generous or accommodating—though those are both important. I see grace as also the power of God to do His will (see Philippians 2:13). As leaders, our words can either empower people and make them want to press on or diminish them and make them want to quit.

King Solomon said, “Death and life are in the power of the tongue” (Proverbs 18:21). Every day, we are shaping reality for someone by the words that we use with them. The choice is ours. How will our words impact others?

Question: How have the words of another—positive or negative—impacted your life? You can leave a comment by clicking here.
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  • TNeal

    My wife and I often disagree and we use disagreeable words but not damaging ones. I believe the Bible uses the metaphor of tearing down one’s own house when using destructive words and actions. I can’t imagine doing that to my wife and I grieve those moments when I said something stupid and/or hurtful in the past to others.

  • guest

    A friend of mine told another friend of mine I would be a terrible leader, and I actually decided to try out for a different student leader position in marching band because of it, because I thought I wouldnt have to do as much. I’m beginning to think it was a bad choice.

  • Stu Graff

    We are created in the Image of God. How did He create – He spoke creation into being. As we are in His image, our words also create. Everything we speak creates blessing or curse into anothers life or our own. Our words are loaded with spiritual power thats wielded mostly with out thought. As your blog states we are all aware of its impact on our lives, the wounds we carry from careless words but equally we are most likely unaware of all the blessing we have received from words of encouragement poured out over the years….

  • http://fortyeightflavors.wordpress.com Ro Manalo

    I have a classmate from high school whom I have recently gotten in touch with through Facebook. She asked me if I still remembered her and I said of course, I did. She told me later on that she would never forget me because I had told her back in high school that she had a very pretty nose. She said she always had confidence in how she looked because of what I said.

    I don’t even remember saying that but I guess I did, fifteen years ago. She does have a pretty nose. Amazing how powerful words are.

  • http://reflectionswithcoffee.com BettyMc

    I was at a Beth Moore Simulcast last fall and SHE talked about her nose too. Those of us at the table looked at each other and said, “nothing is wrong with her nose.”

  • http://www.squidoo.com/photos-by-russ Toni

    I have been a grandmother for 16 years. I can still remember the encouraging and positive comments from my 7th grade art teacher. He believed that I could create art and with a few apt words here and there I believed it too. I’m not an artist but I truly love the attempts that I make at creating art. This teacher emboldened me to try. He put a belief in my heart forever.

  • Anonymous

    The very beginning of my ministry career. I am 21 years old. The Senior Pastor and a very influential man in our fellowship of churches believed in me far beyond what I could ever believe for myself. He told me he believed I could one day pastor this church. That remark and many others like it from him have changed my life forever.

    ‘Let your conversation always be full of grace, seasoned with salt . . .’ Col. 4:6

  • http://goinswriter.com Jeff Goins

    W0rds have so much power to wound or heal. Thanks for writing this post, Mike, and more importantly, for living it thru your actions. Only having seen you in person a few times, I’ve often seen you give a genuinely affirming word to someone else. Thanks for being you.

  • http://goinswriter.com Jeff Goins

    W0rds have so much power to wound or heal. Thanks for writing this post, Mike, and more importantly, for living it thru your actions. Only having seen you in person a few times, I’ve often seen you give a genuinely affirming word to someone else. Thanks for being you.

    • http://michaelhyatt.com Michael Hyatt

      Thanks, Jeff. You are very kind to say that.

  • Debbie

    I have a sister who has recreated her childhood memories of me,things that were hurtful in words and actions that she did twoward me she now has me doing the things to her. She tells people she picked my husband out, I got married at 17 ( I got married at 20 and a half) so now she is rewritting my history, she put the make on my husband a year after I got married and thank God he rejected her cold. When we grew up if I had something she wanted and I would not give it to her she just stole what ever it was… Now she tells lies about me and I just tell the truth which for her is hard to relive,we are in our 60′s and still her words and actions effect me. She has made it her life mission to continue the hate of our sibblings toward me I am sure the youngest sister does not recall us growing up and how it really was ,its not just words that hurts but the hurtful things a sister will do to each other. Where I wish her good she wishes me evil.

    • http://michaelhyatt.com Michael Hyatt

      Stories are incredibly powerful, especially when they are wrong. Bad narratives can shape people’s lives for decades. Thankfully, you are telling yourself the truth. In the end, I believe truth will win out—if not in this life, then the next.

  • Ken Sim

    Thanks for sharing the three characteristics of wholesome speech of Ephesians 4:29.

    Ephesians 4:30 NKJV says: “And do not grieve the Holy Spirit of God, by whom you were sealed for the day of redemption.”

    What is “do not grieve the Holy Spirit”? Let the Bible answer.

    Reading Mark 3 verse 1:6 NKJV, verse 5 says: And when He(Jesus) had looked around at them(pharisees)
    with anger, being grieved by the hardness of their hearts, He said to the man.”Stretch out your hand.” And he stretched it out, and his hand was restored as whole as the other.”

    Jesus is angry at the lack of Grace.
    Jesus is grieved by the lack of Grace.

    Reading Ephesians 4:29 and 30 together we learned that speaking words that lift up, edified the hearers, that it may please the Holy Spirit in us. Its imparting grace to the hearers that it may not grieve the Holy Spirit.
    Jesus’ Words of Grace has definately impacted the life of the man who had the withered hand.

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  • http://twitter.com/slumbersixcon Joe Lalonde

    I can relate to this. In elementary school, I was picked on for my height. I still catch myself being self-conscious about it. It’s amazing how words like that can have such a huge impact.

    • http://michaelhyatt.com Michael Hyatt

      It really is. I have found that I can know something intellectually, but emotionally still react in old ways.

  • http://twitter.com/dbonleadership Dan

    I have been hurt and have hurt others by my words. I make it a point to speak positive and kind words to others. I have learned how powerful words can be.

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  • Piltseemay

    I was googling some “fun facts” on the impact of words for a sermon I am preaching in New Mexico! It was amazing that I came across this! You even mentioned the two passages I am using! Would you mind if I told your story? I’d love it for an illustration.

    • http://michaelhyatt.com Michael Hyatt

      No, you are welcome to tell it. Thanks.

  • Happy-us

    Word are an important part of mindfulness, I have attended a person centred counselling course for two years. I am ADHD and Dyslexic, I have had a difficult childhood. With all that I am a happy, joyful, loving person who can see the beauty in the smallest thing. I have a passion and caring for all people and can see the beauty in the most lost person. I am very chatty and excited I love sharing which makes me open and honest.
    This weekend the group of 20 people put me in a position of humiliation which could have been very damaging. We where all sitting around a table together will me at the one end one of the girl then asked to share her view on group interactions. Then she turned to me and started to say the most cruel words and then 4 others joined in, I was in shock I started to shake tears ran down my face but no sound came out, my head was saying this is I guess feedback allow this moment, be still. Only one other voice her distaste at the scene all others where silent and never looked at me. The tutor never stopped the on slot.
    I left still in shock and have spent the time processing the words use, I would like to share.
     It is amazing what I learned in the Carl Rodgers approach about trust and also how that can be lost. A big thanks you to the group for the learning experience?
     
    For the one who stood strong her courage was beautiful and inspirational to me, she spoke up firmly against what was being said about me. I thank her for the learning experience and her practice of unconditional positive regard and mindfulness.
    The ones who had no mouth, (and the lack of contact afterwards) the silence was louder than the words.
     (In the End, we will remember not the words of our enemies, but the silence of our friends.”Martin Luther King)
    I am so happy, when the words were spoken to me I typed them out, if I had not, I would have not remember the exact words spoken. The inner power we all have is to be honest and express in a positive growth way was not present.
    What we feel and also to reflect why we feel that way is true freedom without guilt, anger, shame, blame, accuser or accused.
     
    1.     (I resent you) ->the first line mentioned by the first speaker
    When I look up the word resentment  (resent) it was how I took the word at the time, this is what it felt like.
     YES I talk too much; YES I am happy, excitable and have a love of life but is that a reason for another person to suffer so much. And for 8-9 Months
    This seems strange to me in so many levels?
    If I where uncomfortable approaching the offending person, I would approach a leader tutor for assistance. But to give so much of (THE SELF) to this seems to me that although I might be a trigger there is more going on for the person.
    This word does not fit with me or my inter actions with others and has never fitted with me.
     2.    (I take up to much time and space.)
    TIME I take up, this is in no way a NEED for me but a love of being involved and a love of sharing, NOT A NEED. Am I unaware at times of how much I talk YES. I hold I talk too much and forget to stop.
    SPACE when I think about it, how can one take up too much space. They can be large but it still would not be too much it is what their mass needs. So in the literal term I cannot take up too much space.
    Thinking abstractly, if one has an emotion or experience, which results in the offending person appearing to take up to much space. This for me is not an issue with the offending person but a question for (THE SELF).
     3.    (You use this as a counseling space.)
    I used my personal experience in a positive manner; like everyone did, yes I have a lot experience because I live my personal growth daily. My understanding was training for person Centered therapy was also focused on the person and experiences of the therapist not just the client and the theory. Not to forget we learn not just by doing but also by seeing, hearing, feeling and sharing experiences.
     4.    (You make me shut down and not enjoy this process.)
    Have I got the power to steal the learning and processes of this course from others?
    Have I got the power to force another to shut down?
     WOW, I think, NO I have no such power.
     What is it inside that ANY person could think another person has that amount of power over them?  If someone thinks that another has that amount of power over there own personal well being, then it is for them to question, What is going on that I feel I give that power to the other person? 
    5.    (What you say is not relevant.)
    Don’t we all say things that seem to one person irrelevant or out of context, but to another is just what they needed.  Are my words so irrelevant? Maybe however they are mine, “my now enlightened” verbal irrelevance does not dissuade me from being very intrigued and encouraged by the journey and passions of this life.
    If others do not have the courage or passion to question or speak out is this my responsibility. NO.
    If there word used means I do not get what the course is about or the topics being expressed, then the entire group including the tutor has failed one and other by not being a team.
     
    Do I talk too much, what is too much? So at times I do, does this deserve my public humiliation? NO.
    Do I own the feelings of others? NO.
    Can I read minds? NO.
    They could have been more self-aware of their thoughts and feelings, instead of allowing them to take over in a destructive way. They could have said, get of the train for 5 minutes. I don’t think you get what is being said. you’re rambling. I would have been fine with that because it was done with care and respect.
     
    Instead of here is all the shit within me, the stuff I could or would not express, the emotions that built up because of lack of expression and self awareness which has now stewed and got so out of control, I know have this need to blame and publically humiliate you, for what I could not look at, so here this feels better to give it to you. All of it. Ahh all better now.
     The tutor e-mailed me (it is certain you can learn to handle this better,
    ”If you want“?)
    How many people can handle a group’s attack on their person, the humiliation of hearing the words spoken as if they are responsible of another persons being. When in fact the simplicity of it was really you talk too much and waffle. The group setting to me was meant to be a place to practice Rodgers theory, a place existing of respect and trust, to explore all of us with genuineness and honesty. Which included, being truthful and honest in a safe and respectful way.
    My learning from the setting is NEVER TO CAUSE HARM to another person by inducing them into a state of shock by forcing them into a stressful humiliating situation. Especially when it happens unexpectedly, when they are unprepared, when they are left powerless to prevent it, and finally when the situation is cruel, harsh and publicly humiliating. And to try to remember to talk less. Thank you for the learning.
     (Tutors words. Please relax and have a nice day with the family) …mmmm I am a human being not a machine. I feel I must let you know, I do not take 5 minute to process that I can have such an impact on another persons soul.
     
    I am still not angry with the group.
    I am humiliated at the setting.
    I am deeply saddened to my core that no one gave a shit about me or my feelings, this was done with their silence and lack of contact to date.
    I do feel deeply sad for the inability of the speakers, to say 8 simple words (you talk to much give me a chance), and for their inability to express emotion, and allow it to build up to such a place, that they feel shut down and unable to enjoy a counseling course. And they need team support to get it out.
    I am sad that I spent so much time with the group and what I contributed was irrelevant and that the same people resent me so much that I felt the lashes of their anger.
    I wear I talk too much truly, deeply and honestly, but I am in no shape or form deliberately talking to make other so lost in their souls.
     It is a sad and cruel way to end this relationship and what was and is a wonderful journey. The difference between my accusers and me is simply courage and the belief in the self and personal process.
     It is long but it is a process of reflection and learning, thanks all

  • Floatsam09

    My dad was always verbally abusive.More than the bad comments from others,it is the ugly words from his mouth that has hurt us most.He has zero respect for people especially women and abuses my mother even though she is the most obedient hard working and intelligent woman I think he could have ever got for a wife.Whenever I hear him swear I wish he would one day sit and cry over the hurt he has hurled at others with his horrible careless words.

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  • Jgram

    Unfortunately we usually hear (or remember) the negatives at an early age when we aren’t equipped to process it, it is a shame.  What we do with it depends on our support system.  As adults we need to remember how we felt and take the time to acknowledge all youth and let them know how important they are!  Wouldn’t you like to hear one day that you made a difference in a person life just by being kind?

  • http://www.katieganshert.blogspot.com Katie Ganshert

    This is SO true. I’ve always had really broad shoulders for a woman. I’m tall with an athletic build. I remember, in high school, some of the guys joking that they wouldn’t mess with me because I could beat them up. And then one joking that I’d fit in on the football team. I was self-conscious about my “un-feminine” body for YEARS! If I don’t check myself, I still can be.  

  • http://twitter.com/CheapLoveCarrie Carrie Starr

    I actually just wrote about this on my blog today.  An eleven-year-old recently committed suicide in our community as the result of bullying.  The harsh words of others caused this child to end her life.  It haunts me.  As the mother of an almost eleven-year-old, this has caused me to think seriously about the power of my words.  I am, by nature, a positive person and love to be encouraging.  But remembering that our words literally give life to others puts new weight on what I say to my son, and the many others I love in my life.  Thank you for this life-giving advice.

  • B.J.

    When I was 15 , I wanted to let my hair grow longer like my older sister. I was wearing it straight  for the first time. I started to walke out of the front door when my mother called me back inside. She said ” get back inside and fix your hair and put some makeup on, because you are nothing without makeup and your hair fixed up” . I am now 58 years old ,and every time I look in the mirror I still hear my Mother saying those awful words. I still pile on the makeup and I will not go anywhere without fixing my hair first.

  • gayathri

    ediot
     

  • jennifer

    My mother remarried after my dad was killed in Vietnam. When she had a new baby with her new husband he said, “At last I have a daughter. I always wanted a daughter.”
    I was crushed. I WAS a daughter. After that, I could never forget his words.

  • Pamprunpkr

    At my Mother’s graveside service a cousin I had never been close to and had only seen 2-3 times in the last 10 years gave me  what I thought was a comforting hug and at the same time made a comment about my being selfish. I can’t remember his exact words because, needless to say, I was stunned . Talk about a sucker punch! I cannot figure out what he meant by that as he barely knows me, so I did not respond. i cannot imagine anyone saying something like that, let alone at a time of such grief and pain. I certainly do not feel I deserve it. It bothered me so much that I mentioned it to his sister and she said it was just the way he and his male cousins talk to each other, with cutting sarcasm, etc. and she said that he certainly had no reason to say any such thing. And I do remember that growing up that is how they treated each other, as well as their uncle ( my wonderful Father) with what I thought was a lack of respect. She told me he has issues of his own…..always looking for the next big deal that never materializes, among other things.  I understand that and I bought her explanation, but it still bothers me so much and I don’t know why. I am hurt, but since my Mother’s passing everything hurts me and I suppose I am hypersensitive. As for being selfish, I took care of my Family for years and was there for them, and took care of my Mother in her final years, literally doing everything for her, and would gladly do it again. Sooooooo……..I don’t think that qualifies as being selfish. Anyway, just thought I would vent. I am trying to move on and not let it bother me, but when you try not to think of something, it seems that is all you can think of. 

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  • Cattstina

    so true    i had a boyfriend that belittled me, called me names and made me hate my body to the point i can’t look at myself sometimes.    its been almost two years and i still hear his comments.  

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  • http://darensirbough.com/ Daren Sirbough

    My old youth pastor said that I would never be the leader, just the 2nd in charge. Those words did haunt me for a while, then I chose to believe God’s words over me. Thank Goodness I didn’t accept those words for my life. I’ve had to fight those words off at one time or another.

  • http://www.stevefogg.com/ Steve Fogg

    I remember being a D grade student in French. The class was boring, the teacher not motivated. 

    Then it all changed. 

    A new teacher arrived with a new attitude. She was so positive. So encouraging. Her enthusiasm and personal encouragement towards me changed my grades from D to C+. Not a massive change on paper, but there was a massive change in my attitude and heart towards learning the language.Her words of encouragement were “500lb words” to this teenager.

  • Louise

    The comments are haunting…so much pain carried for so long. It seems we so often remember the negative, and every positive comment is forgotten. This is true for me too:  a decade ago someone made a thoughtless comment about my legs, and ever since I have been so self-conscious of them. 

  • Tim Curington

    You’ve don’t it again!  I am always so encouraged and challenged by reading your blog posts.  In JH and HS my voice was often the object of teasing.  Nasally as it was, I was encouraged by my godly parents to let God have my voice, regardless of how meager it was.  Soon after yielding my voice to God, I was called to preach and today I am the choir director and a soloist for my church.

    • http://michaelhyatt.com Michael Hyatt

      Thanks, Tim. I appreciate that.

  • Alycia Morales

    Thank you for this post, Mr. Hyatt. I, too, remember being made fun of as a child who had just moved into a new school in the middle of a school year. Those nicknames still reverberate through my mind every now and then, but God has allowed me to help my son endure teasing by sharing my stories with him. Constant reminders that God created us in His image and likeness are helping him overcome the negativity of his peers. I am thankful I had thick skin and could let the words fall off, eventually. I pray his compassionate heart doesn’t change due to the words of others. Such wisdom for leaders. I can’t wait to share the post with my circles of friends.

  • Grace Loftus

    Exactly true! people can give you great compliments but that one bad one will haunt your mind for days, months or even years. Society says that every human is beautiful yet they still think they have the right to make fun of peoples imperfections and insecurities. fat people, skinny people, curvy people, pimply people, scene people, white people, back people, preppy people. i think society should define their “idea” of beautiful a little bit better. because no matter how hard you try someone can find a fault in you.

    I step out of the shower, every night and stare at my reflection in the mirror. hating everything i see i fall to the floor and cry because i wish i wasn’t me. It started with talking behind my back or telling me my flaws and eventually you believe them and your own mind turns against you and becomes the monster. People make me question everything i never took notice to, i pretend i’m fine because, i mean come on, who would want to help the mucked up, suicidal girl? no one. 

    People just look at you like you’re a freak, attention seeker, crazy, metal, weird, awkward, worthless, freak, fat, a waste of time or well, you can think of the rest. 

    Society, teenagers, kids, parents, adults, grandparents all wonder why so many people commit suicide or why everyone seems to be getting depressed. i can tell you, it’s because in this generation we are all so bloody judgmental. Don’t lie to yourself and say you have never even looked at someone and thought of something bad, even if you didn’t say it , you thought it. people were created to be loved. thing were created to be used. the reason the world is in chaos is because things are being loved and people are being used. 

    It’s enough growing up, figuring out who you are and what on earth you wanna be, and it just it doesn’t help when people are constantly putting you down. people only see the bad and never the good, we need to be heard. Bullying and judgments need to stop, if you were the kid being told their a waste of space, how would you feel? 

    I’m a 14 year old girl with major depression who self-harms, high dysthymia, moderate bipolar disorder, cyclothymia, seasonal affective disorder, binge eating disorder, trust issues, my mum is my bully, and no one trusts me. My friends all talk behind my back, no one knows my story yet they feel they have the right to judge or comment on who i am and why i am that way, when in reality they have no damn clue! 

    When i am older i want to help all those people in the world like me that never got the chance to call for help. thank you. 

  • Butterflyfilly

    My mother always told me if you don’t have something nice to say don’t say it at all. Now that i am in high-school i see the effects this truly does have on people. I’m not saying i’m an expert on this subject, because i now i have said things that have hurt my friends and family. And i am beyond sorry for doing that. So my goal is to try with all i can to say nice and encouraging things about people if i’m around them or not. And even when i don’t like someone try to stay calm, cool, and collected. Just because you know someone doesn’t mean you have to hang out with them all the time and tell them everything, but it also doesn’t mean you have the right to distray them and tear them down with there words. The world would be so good if we built each other up instead of tearing each other down!

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  • Keith7sherry25

    You know its a fact, everyone has something about them that they would like to change. I remember reading once about a comment made by Miss America of I believe the year of 1975. She was viewed by most of America as the prettiest woman in America. Her personal comment was that she did not like her dimples! Our adversary wants us to spend Millions of dolars trying to improve upon our outer exterior while we suffer as human beings made in the image and likeness of our Creator. I recently read about Jesus appearance, and it stated in Isaiah that he was not the most attractive human that ever lived, but he was by far the most effective!

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  • Nora Faram

    I had a student who is African American tell me that she was offended when someone used the word “need” as in “you need to be here on time…”she said it was cultural. Aside from the obvious in using this word in ways that make people feel that they are being spoken to as if they were a child, do you have any information or comments about the cultural aspect of the use of this word?

    Thanks!

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