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  • Connie Reece

    Michael, thank you for these posts. I realize now that I’ve created a layer of unnecessary complexity by trying to cat-herd hundreds of e-mails into client/project folders. No more!

  • Sharon Kerr

    I have recently learned to use the Task portion of Microsoft Outlook. In sales,we are making and returning phone calls continually. This task system has saved so much time. While speaking with a customer or listening to voice mail it takes very little time & effort to set appts.,reminders,etc..ensuring we are responding to our customers in a more timely & efficient manner. Thanks so much for keeping us informed.

  • Linda Adams


    These are some great points. I don’t get 100 emails a day, but I end up having a lot of actionable emails (it’s scheduling audio visual). I find myself doing #2–do it now most often. I copy the email, drop it on my calendar, and then make sure any additional information about the coordination is included right then and there. If it’s a simple event, just pasting the email requesting it to be scheduled for the calendar is enough. If it is a complex event with a lot of coordination, then I create a personal folder with the date and name of the event. All the emails go in there. A lot of times, I simply use that to clear out the traffic on the event, and then go back later to delete the ones that I don’t need to save. Once the event is given, I delete the folder.

  • Steve Kryger

    Thanks for the tips, Michael. I too receive lots of emails and I'm not very good at dealing with them. I did some reading on tips for dealing with email, and wrote '8 tips for email liberation' – not all there is to say, but perhaps useful to add to conversation.