While weak leaders blame their followers for a lack of alignment, strong leaders know that it is their responsibility to create it. Alignment doesn’t just happen. It is created.

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A few weeks ago, I was called by a consultant who was prospecting for business. He was a friend of a friend, so I felt duty-bound to give him thirty minutes to tell me about his company and the service he provides. Sadly, it was a complete waste of time.

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Andy Stanley is the founder and senior pastor of Northpoint Community Church in Atlanta, Georgia. He is also one of the best communicators I have ever heard. His “Leadership Podcast” is designed “to help leaders go further faster.” I can attest to the fact that it delivers on its promise.

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The TED Conference is one of the most prestigious in the world. In case you haven’t heard of it, TED stands for “Technology, Entertainment, Design.” It started out in 1984 as a conference bringing together people from those three worlds.

Since then its scope has become ever broader. The annual conference now brings together the world’s most fascinating thinkers and doers, who are challenged by TED to give “the talk of their lives.” Each speaker is given just 18 minutes to do so. Talk about pressure!

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In a word, yes. At least for me. I probably don’t get more than two or three voice mail messages a month. Usually, these are calls from sales people who are prospecting or automated voice mail messages (e.g., a message from Walgreen’s, letting me know that my prescription is ready).

In my experience, the problem with voice mail is two-fold: (1) it’s more difficult to retrieve a message as compared to the alternatives and (2) it’s more difficult to integrate into my workflow. I hate to listen to a rambling voice mail message. People can ramble via email, too, but email is easier to scan and determine what the sender wants.

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Last night, Gail and I went to local production of the play, “My Fair Lady.” I am embarrassed to admit that I have never seen it. I had seen clips from the movie, but I had never the watched the entire thing.

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Today, I was reviewing a colleague’s PowerPoint presentation. The first thing I noticed was his company’s logo was on every single slide. After a few slides, I found myself getting annoyed.

I know it is standard practice to put a logo on every page, especially in the corporate world. However, I would suggest that you avoid this practice. Here’s why: Continue Reading

Three years ago, I was in New York City on business. I was having a relaxing dinner with David Dunham, one of my colleagues and a dear friend. Suddenly, as we were finishing our meal, I started to have chest pains. Initially, I tried to ignore them. But then I began to quietly panic. I felt that the room was closing in on me.

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The use of e-mail in corporate culture is pervasive. I rarely get letters any more. Even phone calls are uncommon. But I get scores of e-mail messages every day. Yet, I am continually surprised at how people often misuse this medium.

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Trust is to an organization what oil is to a car engine. It keeps the moving parts from seizing up and stopping forward motion.

But trust is not something you can take for granted. It takes months—sometimes years—to build. Unfortunately, you can lose it overnight.

Some people seem to have a knack for building trust. When they speak, others take them at their word. When they are absent, people speak well of them. Even when they make a mistake, people give them the benefit of the doubt. Continue Reading