Wednesday, April 14, 2010
Let me be honest. I am actually better at writing about delegation than actually doing it. This is especially true when it comes to email. I have always prided myself in being super-responsive. As a result, I like to process my email myself. However, that has become increasingly difficult.
Thursday, January 7, 2010
Earlier this week, a good friend of mine who also happens to be an author and blogger asked if I had an email template for saying “no.” Apparently, as a result of her rising visibility, she is getting numerous requests from people who want to meet with her or “pick her brain” about this or that.

I get lots of requests like this, too. In fact, I have identified eleven different kinds of requests. I hate saying “no” to people. In fact, I don’t know anyone who enjoys it. So to make the process less painful, I have developed a series of email templates that I can use for these requests.