14 March 2007

Four Ways Supervisors Frustrate Their Employees

For a couple of years now, I have hosted an event called “Pizza with the Prez.” Once a month or so, I have lunch with a different workgroup without their supervisors being present. This provides an opportunity for me to get unfiltered feedback. It’s one of my favorite activities.

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The further you move up the chain-of-command, the less likely it is that you will get the truth. Information is filtered, spun, and managed. People either tell you what they want you to know or think you want to hear.

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I am the Chief Executive Officer of Thomas Nelson Publishers, the largest Christian publishing company in the world and the seventh largest trade book publishing company in the U.S.

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