While weak leaders blame their followers for a lack of alignment, strong leaders know that it is their responsibility to create it. Alignment doesn’t just happen. It is created.

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Years ago, Gail and I went to Maui to celebrate our anniversary. On the second day, we took snorkeling lessons. We started in the swimming pool, then progressed to the coral reef next to our hotel. We loved it. It was like swimming in a huge aquarium.

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Three years ago, I was in New York City on business. I was having a relaxing dinner with David Dunham, one of my colleagues and a dear friend. Suddenly, as we were finishing our meal, I started to have chest pains. Initially, I tried to ignore them. But then I began to quietly panic. I felt that the room was closing in on me.

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