Friday, March 16, 2012
Have you ever heard—or asked—questions like these at work? “Who dropped the ball?” “Why can’t that department do its job right?” “When will we find good people?”
These questions lead us into the dangerous traps of blame, victim thinking, and procrastination—ones that leaders work hard to avoid while on the job.

But what if the person asking these questions was also a parent and later returned to their family, asking: “Who made the mess in here?” “Why won’t he ever listen to me?” “When will my spouse help out more?”
Thursday, March 8, 2012
It doesn’t matter whether your office is a boardroom, classroom, or laundry room. There are people who do things for you every day. Employees, colleagues, and family are expected to do their part. Do they know that you appreciate them?

It was a typical Monday, and I was about to churn out a business-like email to my husband. Have you heard back from the tax guy? Don’t forget the teacher-parent conference on Thursday. Oh, and the neighbors are irritated because you put the recycle bin out on the wrong day.
In the middle of composing this gem of gentle reminders, a terrible realization came over me: I send a similar email to my husband every Monday. Imagine his excitement when my name appears in his inbox! I began to wonder. Does he know how much I appreciate him?
Tuesday, December 20, 2011
The volume of my blog comments has increased dramatically in the past year. I am so grateful for the robust community that has developed here. People often tell me that they find the comments as helpful as the posts. I agree.
As a result, I read every comment and respond to as many as I can. However, this is currently taking me about ten hours a week.
Wednesday, November 9, 2011
I attend more leadership conferences than anyone I know, especially now that I am speaking professionally. It is simply amazing how many events leaders have to choose from today.
But the Chick-fil-A Leadercast is still at the top of my list. Perhaps this is because I have hosted the Leadercast Backstage program where I have had the privilege of interviewing all the speakers on video. As a group, they are second to none.
Saturday, August 6, 2011
I have been writing for a while now about Evernote, the software that turns your computer into a digital brain. It allows you to remember everything. Literally.
Yesterday, someone asked me if I had a list of all my blog posts I’d written on this topic. Sadly, I had to admit that I didn’t. The best I could do was point them to my blog’s search engine.
Tuesday, November 10, 2009
In How the Mighty Fall, author Jim Collins answers the question, “How can large successful companies fail after decades of growth and stability?” Tim Irwin asks a similar question about leaders in his new book, Derailed: Five Lessons Learned from Catastrophic Failures of Leadership (Thomas Nelson, 2009). In a moment, I will tell you how to get a free copy.