A couple of weeks ago, I was feeling overwhelmed with my workload. I always leave the office at 6:00 p.m. in order to have dinner with my family. Then I typically get back on my laptop and catch up on my email. I shoot to be in bed no later than 10:00 p.m.

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Whenever I write or speak on the topic of delegation (as I did yesterday), I always get a question from someone who says, “But what if you don’t have a staff? How can you delegate?” This question typically comes from staff people, technicians, stand-alone professionals, or start-up entrepreneurs. It’s a great question.

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Recently, my wife, Gail, and I had dinner with some close, neighborhood friends. As we always do with this group, we soon began discussing the books we were reading. A few minutes into the discussion, Gail asked, “So, how do each of you read a book? What is your practice?”

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My pastor recently took a three-month sabbatical. I imagined him sleeping in until ten every morning, followed by extensive periods of crossword puzzles and personal grooming. But he assured me that his time off was really more professional in nature: he studied up on the Emergent Church and did a biblical tour of Turkey. Continue Reading

Earlier this week, a good friend of mine who also happens to be an author and blogger asked if I had an email template for saying “no.” Apparently, as a result of her rising visibility, she is getting numerous requests from people who want to meet with her or “pick her brain” about this or that.

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Last week, I twittered a link to one of my most popular blog posts ever, “Yes, You Can Stay on Top of Email.” Almost immediately, I received two email messages.

The first person said, “I really want to catch-up on email, but I have over 2,100 unread messages in my inbox. Every time I think about trying to catch up, I get a knot in the pit of my stomach. I don’t know where to begin!” The second person expressed a similar sentiment, confessing to more than 2,500 unread messages. Continue Reading

I spend most of my work-life in meetings. Note-taking is a survival skill. Yet, I am surprised at how few people bother to take notes in meetings. Those who do sometimes express frustration at how ineffective the exercise seems to be.

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For years, I have used the concept of “templating” to improve my productivity. The idea is that you create a template for any task that you find yourself doing repeatedly. So instead of “reinventing the wheel” every time, you do it once, save it as a template, and then reuse it.

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Responsiveness is a critical life skill. In fact, I think it may be the single most important factor to your success. People who are not responsive miss out on many opportunities. Why? Because others get tired of waiting on them.

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For several years now, I have profited from using a “Master Task List.” This is a way to group your work-related activities so that you do what you were hired to do and keep from getting side-tracked by “trivial pursuits.” It is something you should develop before you start throwing together a to-do list.

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