Friday, December 30, 2011
Recently, I made an early morning phone call to one of my direct reports to own a blunder on my part. Not a great way to start the day. If you’ve ever blown it as a leader you know that these conversations are never fun. It’s humbling.

Great leaders hold those they lead accountable. But those we lead must see us as holding ourselves accountable as well. If we expect them to “own it” when they make mistakes, we need to first model this for them.
Friday, July 2, 2010
This is a guest post by
Andy Andrews, one of my dearest friends. He is also the author of the bestselling book,
The Traveler’s Gift, and recently published
The Heart Mender: A Story of Second Chances.
If you’re in leadership, the decision to forgive or seek forgiveness can seem like an afterthought, something necessary to smooth over awkward or rough patches so you can get back to business. This, says Andy Andrews, is a fatal underestimation. In Part 2 of this two-part guest blog, Andy explores how the principle of forgiveness is already affecting you and your leadership. (You can read Part 1 here.)
If you want to connect with Andy, you can read his blog or follow him on Twitter. He is one of the most inspiring people I know.
The principle of forgiveness has been ingrained in our spiritual life, but as an everyday tool, it seems to have been discarded by leaders as a sign of weakness.