Why Don’t Publishers Do More Research?

Book publishers are notorious for not doing consumer research. I am not sure exactly why, but it seems they want to decide what is best for the market. Early in my publishing career, I got my first taste of this.

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In my second job out of college, I became a Marketing Director for a medium-size publishing house. I had been in the job less than 90 days when I suddenly realized that no one seemed to know which marketing vehicles really affected consumer buying behavior. For example, at the time, I couldn’t tell you what was more effective—a magazine advertisement, a “shelf-talker,” or an author appearance on television.

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