Saturday, September 10, 2011
Last weekend, I determined that my Twitter direct message inbox was unmanageable. I was inundated with spam and requests from people I didn’t know. As a result, I decided to declare Twitter bankruptcy, unfollow everyone, and start over. I wrote about it earlier this week.
I had thought about doing this for months, but was nervous about the unintended consequences. However, after learning that Chris Brogan, Spence Smith, and Vicky Beeching had done the same thing and lived to tell about it, I decided to go for it.
Tuesday, September 6, 2011
Soon after I joined Twitter, I began auto-following everyone who followed me. I did it as a courtesy, so that it would make it easy for my followers to send me a private or direct message. I engaged in many one-on-one conversations that way, because I believed they were irrelevant to my other followers.

However, I have since changed my philosophy, choosing to reply publicly to most Twitter mentions. Why? Because the only people who see these replies are people who follow both me and the sender. In other words, only the people for whom the message might be relevant.
Wednesday, April 21, 2010
Sometimes when I speak with marketing executives about social media, they seem to get it. But they don’t. Not really. They falsely believe that Twitter and Facebook are like every other broadcast channel. They see it as an opportunity to blast their message out to thousands of followers—for free!—and sell them stuff.
Monday, August 24, 2009
I have a problem, and I need your help. Facebook is driving my crazy. I know there are lots and lots of people who love it. But for me, it has become more work than I think it’s worth. I am seriously considering deleting my account.