Thursday, August 25, 2011
Yesterday, Gail and I were traveling to San Antonio, Texas, where I was scheduled to speak. As we sat at the gate waiting to board, the gentleman sitting next to me was engaged in a phone conversation.
Apparently, he had just had a negative exchange with a TSA agent. He bellowed into the phone, “Yea, you pay an idiot ten bucks an hour, pin a badge on his chest, and he thinks he is God.”
Thursday, February 7, 2008
I am all for the TSA screening system at airports. In today’s world, you can’t be too careful. Overall, I have found TSA officials to be pleasant, professional, and courteous.

However, I continue to be surprised at the inconsistent application of certain screening procedures. I travel a good deal and am in and out of airports all over the country. You would think that a federal program would insure that rules are applied consistently. Evidently not.