4 Ways Supervisors Frustrate Their Employees—Are You Guilty?

When I first became President of Thomas Nelson, I began hosting an event called “Pizza with the Prez.” Once a month I invited a different workgroup to have lunch with me—without their supervisor being present.

A Frustrated Employee - Photo courtesy of ©iStockphoto.com/J-Elgaard, Image #16731921

Photo courtesy of ©iStockphoto.com/J-Elgaard

This event provided an opportunity for me to get unfiltered feedback. It was one of my favorite activities. It also proved to be one of the most productive.

The Problem Behind the Problem

Problems always come in pairs. There’s the immediate problem that must be fixed. Then there’s the problem behind the problem—the breakdown in the process, the policy, or the people that led to the problem.

A Pumber Fixing a Pipe -Photo courtesy of ©iStockphoto.com/domin_domin, Image #10979406

If you don’t take time to fix both, you’ll end up with the same problem happening again and again.

Avoiding the Tyranny of the Urgent

Several months ago, I spoke to a large group of military officers and contractors. My topic was “How to Shave Ten Hours Off Your Work Week.” In my speech, I provided seven tools for achieving greater productivity and restoring work-life balance.

Creating a Sense of Urgency

Twenty years ago, Robert Wolgemuth and I started a publishing company. We had a dream to publish books that truly made a difference, in people’s lives and in the overall culture.

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