What to Do When You Don’t Know What to Do

Early in my career, I was the marketing director for a book publishing company. Because of my workload and the on-going pressure to produce results, I felt overwhelmed. I was certain that it was only a matter of time before my boss discovered that I was in over my head.

A Thumbtack Pinpointing a Location on a Map - Photo courtesy of ©iStockphoto.com/alephx01, Image #101025

Photo courtesy of ©iStockphoto.com/alephx01

This produced uncertainty. I was afraid to act. Instead, I worried and spent an inordinate amount of time thinking through worst-case scenarios—something I am pretty good at.

Frustrated, I went to a wise, older colleague and poured out my soul. He listened patiently, then said something I will never forget:

“Mike, just do the next right thing.”

“That’s it?” I asked.

“Yep. That’s it,” he replied. “You’re over-thinking it. Just do the next right thing. It will be okay.”

That simple concept simultaneously gave me relief and clarity. I have used it time and time again in moments when I have felt overwhelmed and uncertain.

Here are the three steps I take.

  1. Forget about the ultimate outcome. The truth is that I probably have less control over the outcome than I think. I can undoubtedly influence it, but I can’t control it. Besides, before I ever get to the final destination, many of the variables will change. Projects and deals have a way of unfolding over time. There will be problems—and resources—I can’t see now.
  2. Instead, focus on the next right action. Since worrying about the outcome is unproductive, I try to think about the next actions that will move the project forward. This is far more accessible that something in the distant future. For example, as an author, I can worry about whether or not my book will become a bestseller or I can make sure that I am fully prepped for the interview I have scheduled today.
  3. And do something now! This is key. Something is better than nothing. Too often, we think that we have to have clarity about how it will all turn out. In my experience, I rarely have this. But, as I move toward the destination, making course corrections as necessary, I experience clarity. Therefore, it is important to get off the sidelines and into the game.

So if you are in a situation where you feel overwhelmed and don’t know what course to take, just do the next right thing.

Question: What do you do when you feel overwhelmed and uncertain? You can leave a comment by clicking here.
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  • http://www.nextwebtech.com/ Next Web Technologies

    Thanks for this blog post its looking good one…

  • Alyssa Summerson

    What if there is trouble with thinking about other things other than life drama and things that make me emotional?

  • Joao

    I am not the type to read this kind of stuff often….but so glad I stumbled onto your site.  I so easily get stuck over-thinking options that I end up just staying stuck.   Thanks for the great advice.  

  • Julieabennett

    Say this as a Mantra: “This too soon shall pass!”

  • The Truth

    What a joke, you people sit around and think the world is like you, your cowards. What about someone with cancer? Should they sit around and forget about the ultimate outcome? Your the sickest kind of human, and if there was a God, he would smite you, but seeing as that hasn’t happened, I suppose we have our answer as to his existence.

  • FuzzayD

    for an author you have alot of spelling mistakes

    • http://michaelhyatt.com/ Michael Hyatt

      Would you care to point them out? I don’t see any. Thanks.

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  • Beckhurst

    I am 54 and seriously thinking of quitting my job and going solo. I should retire by 60 but dont want to wait till then…

  • Your_a_shit_face

    this is fucked

  • Dana

    Thanks Dude.  This really helped.  I’m in Sales and our Production vs Target numbers were just released.  I was last on the list and beginning to paint doomsday scenarios e.g. I’m going to get fired, What am I doing wrong etc.  then I googled ” What to do when you don’t know what to do” and this came.  It gave me the jolt I needed to snap out of my stinking thinking.  My next right thing is “make a list of to-do for tomorrow.”
    Thanks again. 

  • Kanchi Kamalakar

    Forget the past. Pray for yourself that you do next thing right. Only way to overcome is try to do every next thing as right . Follow God’s plan for yourself. Never get bogged down by the present dilemma. There is a will there is a way. 

    • Moodiebewise2

       Like your outlook! Even though it is sometimes hard not to get bogged down with present dilemma, one just have to move on, pray and trust God…even when He is silent…

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  • Sunnysky239

    Michael, I’m reading this blog a year later, just because I need some answers, I don’t know what to do and even when I have tried to do the next right thing, there is always something new coming over me, but I guess I now have to think about what’s really the next right thing to do. Thanks a lot, praying is also happening here and maybe that’s why I typed the right thing to get the right answer…thanks again…it’s good to know that I’m not the first nor the last person to feel like this.

  • Ch_alley

    That is all great, but what is the right thing. My question is,”What is the correct thing to do?” When you feel like you just came out of a blender and the world around you has gone on by…. well I am kinda messed up.
    Maybe the correct thing is anything! Even if it is wrong it will allow you to see the direction you need to go. 

    • Ch_alley

      But before I do anything I should call my Father. He knows it all. Lost and headed in a direction with uncertainty I just call him.

      Jesus, that is his name. That is what we need to do first, call out Father. Pray!

      • Ch_alley

        Might be a little of where some of us may have been thinking. That is where I am, I need to call my Father. 

  • Chopperth

    Hi there. For the last ten years I have been thinking about what to do, and doing the next best thing, meant that I have broadened my anxiety, due to my increase in decisions. At the end of the day, praying wont pay the bills, but I do believe in faith, and I know reality is always there in front of me first! Planning for the future means I am getting older by the minute and by the time I reach my plans, my body will be aged. Money conquers everything. Family, friends, fun , happiness, all only come from money! How else will I eat and survive. All about money. Without currency, u r nothing. U can be happy, but not for long without money. If no jobs are available, there is no source of income. U can not give up, and love a life without giving up, but that is not a lifestyle. If I got paid for that, I would be available to enjoy breathing.

  • Missmelodysalem

    Thanks a lot for your post, I never really found anyone I could relate to, someone that once felt the same way I felt. I’ve been scrambling the internet for advice, the law of attraction etc. But this is the best I found, I feel that clarity now. Just thank you a lot.

  • pteka

    totally

  • Mgt_co

    I read the article, I think it was one of the best things I had ever heard. I fully agreed with it and I think , as I have been in a lot of these situations, doing the next right thing is the best thing  among the options. In any it was well put. I truly liked it.

  • Nikki A.

    I want to work in something that I love, and I have no idea what that is. but I have bills to pay, chores to keep up with and I’m working full time hours. I’m very dedicated to my job and I believe I’m doing a good job and I’m a hard worker but I dont find fulfillment here. I don’t know what to do or where to go to next. Is there anything that could help?

    • Jerrywss

      I’m reading all these 100 comments and so far, yours hits me the best.  Has anybody answered you and given you any ideas?  How old are you?  I am past the working age, but still just as lost as I was at 21 about what I want to do.

      • http://michaelhyatt.com/ Michael Hyatt

        Somehow I missed this comment from Nikki. I would highly recommend Dan Miller’s site, 48.Daysnet. He is an expert at finding your passion and making a living from it.

        • Nikki

          Thank you very much! I will give it an honest try. Enjoy the rest of your day.

      • Nikki

        I’m 27 and I live in NYC. I’m going to be 28 this year. I got a Bachelor’s degree at 22 and I have worked almost my whole life to support my family. I haven’t really gotten any ideas but I was thinking of going to a therapist to discuss this but i dont know if this would work…

  • Gilljane89@yahoo.com

    Thank you,Sometimes life gets in the way of living.I worry so much about how to survive that I never enjoy living.The biggest battles arent aways fought on the battle fields.

  • Blah

    i’m still at school and i’m finding it hard to manage my time.

  • Rejoicejennifermadike

    I will just do the next right thing,without worrying about the outcome.

  • Alice

    I mostly complains about the situation and if I don’t get support in my misery, then I would shut down. During these times God always send something to show me how blessed I am and I address whatever I can in that moment.

  • Dzml4life

    sounds like all of you have bee to 1 too many AA meetings.
    How but this:go for what your passionate about and dont give up
    Take suggestion only from, those who know success.
    Take reasonable risks cause if you dont, there will be no rewards.
    Ask those of  who you know, that may be  more practical than you.
    Be patient, and dont make any drastic-impulsive decisions
    just go a day at a time till’ clarity works itself in.
    Dont act on how your feel, or run from how you feel
    Ease-up and easy does it.
    Ask for help from others
    But the best things to do, when ya dont know what to do are:
    eat, sleep and take care of yaself.
    “The right thing “is, different for everyone but,
    the basics are the same for us all

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  • Oveelang

    Thanks for this.
    I have been sitting in my sofa all day pretending everything is ok, deadlines on my theses and contract are upon me and am just overwhelmed out of desperation I typed out I don’t know what to do. Am blessed to have stumbled on this article, simple, practical and just perfect

  • Nobody

    Prayer doesn’t work for the disillusioned. I would say start and end with Mr. Hyatt’s #1.  If you’re looking for the next “right” action, you’re dividing the world into finite propositions.  Furthermore, #3, just do something can lead you astray.  Let the decisions make themselves, don’t try to do or not-do anything.  Simply be and live in the present.  Prayer is yourself’s (ego) way of trying to determine what should be done.  Reality and the universe goes on in its own way regardless of what you think you need to do (ie, water doesn’t think if it needs to flow, flowers don’t decide its time to bloom).  Food for thought, the iconic sages throughout history were the type of people who had no agenda and no material wealth. If you must, discover the Tao Te Ching.  Even this book of ultimate wisdom is ultimately flawed, but its first chapter says as much.  The only thing a person needs to do is live genuinely. 

  • hassan hayawe

     I ll take some dope that will help

  • http://twitter.com/jwwijers irJW Wijers MSc

    Ask yourself: “What would love do .. .?” 

  • Jaki

    You can do what Proverbs 3:5 says, trust in the Lord with all thine heart and lean not to thy own understanding, but in all your ways acknowledge him and he shall direct thy path. All you’ve got to do is have faith in God and he will guide you to that path. Keep prayer as your priority and watch God work everything out, and the outcome is gonna be good good.  So my friends TRUST IN THE LORD. God bless you all.

  • Keith Geldart

    And what if your an atheist?

    • http://michaelhyatt.com/ Michael Hyatt

      What does that have to do with this post? Just curious.

  • Dorkassforumsthisis

    sorry but this is idiotic – if someone knows what the ‘next right thing’(to do) is then they are not troubled by the topic in the first place ‘dont know what to do’ – the internet is so full of idiots with these pollyanna solutions, you might as well say ‘look on the bright side’ – ‘take a long walk’ – ‘or how about a bath with candles. NO HELP – AT ALL – AS USUAL.

  • Milky Titbobble

    arsehole god squadder

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  • Dem

    does this include everything in in life?   vague i know but sounds like goood advice. do i neccessarily need to woory about my childrens happiness or just my own? kinda done with responsibikity.as far as im concerned there is no god seriously think about it

  • Nissange Desilva

    I’m amazed about the 3 simple steps above. After thinking it through very carefully, I found they are exactly the things I ACTUALLY DON’T DO right now. I must and will start doing them. Thank you ‘michaelhyatt.com’.  Nissange

  • Fhosani

    I ask for consultation, advise, read book , take some rest and think deaply before moving to the next step.

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  • Jodie

    Thank-you! Your site was the first one when I searched ‘i don’t know what to do’. It is simple…. thank-you, as my husband reminds me to ‘quit thinking’.

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  • http://www.facebook.com/joseph.morris.355 Joseph Morris

    I found this site through a google search. I am hoping that your advise will work for me. I still have no idea what the right thing to do is. I have tried everything I know and can afford. I have three book I am getting no traction in promoting. they are located at jlmorrisjrmynovels.com. I at the end of my rope and am considering giving up on writing. I have a fourth book and children’s book almost completed. I feel that even submitting them could be the wrong thing to do. I don’t know how to set up interviews. I guess I just don’t really know how to promote anything. I am not a salesman. even in my day job sales is a problem for me. I guess I’m just looking for some magic thing to do. something I can do that will work. maybe that’s asking too much.

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  • Chris x

    Thank you, not sure quite what that will be yet, but thanks anyway xxx