If you’ve ever been in a service-oriented business, you have likely dealt with the “high maintenance client.” This is the person who has unreasonable expectations and is often demanding, unrelenting, and never satisfied regardless of how hard you work to meet their expectations. In today’s podcast, I give you practical advice on how to handle these situations.
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Charisma may be useful in attracting a following, but it is largely useless when it comes to achieving a long-term, positive impact on the people and organizations we lead. For this, we need character.
In helping people build their platforms, I frequently meet people whose public image is better developed than their personal character. They are one person on stage and another when the spotlight is off.
It is this fundamental lack of integrity that undermines their effectiveness and, left unchecked, can destroy their legacy.
We all have things we do really well. In our businesses, these are usually the tasks that drive revenue. But if you’re like most entrepreneurs and executives, you probably only spend 20 percent of your time on these tasks.
The rest goes to solving other people’s problems, wading through oceans of email, attending inefficient meetings, putting out countless fires, and addressing draining operational issues. Been there, done that.
There are a hundred different ways to approach our work, but some are less effective than others. Given the number of productivity myths out there, it’s easy to think we’re being productive when we’re really not.
These productivity myths can actually waste our time and prevent us from focusing on high-leverage projects that drive revenue and results.
I’ve been a serious student of productivity for a couple decades now. As the primary income earner in a family of seven, I had to be.
When I first started in business, I lived in a constant state of feeling overwhelmed. Work took my best, and I struggled to find time for my family and my health.
I excelled at the office, but my pace was unsustainable. I was going to burn myself out or burn my family up—probably both. I had to find a better way.
If your success and productivity aren’t opening the door to more time spent with the people you love, you’re doing it wrong. Here’s a short video about what family means to me. Find out more here.
As far as I’m concerned, this is great news. When I talk with entrepreneurs, executives, and other leaders, I regularly hear they’re working fifty, sixty, even seventy hours a week. This level of overwork imposes huge costs on personal productivity, health, and more.
There are more demands on our time and attention than ever before. Is it even possible to be successful in both your professional and personal life? I think so. In today’s podcast, we give you five suggestions for aligning your home and work life with your highest values.
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I was stunned when I saw the statistic. According to a LinkedIn survey, only 11 percent of professionals actually complete their daily to-do lists. Why so few?
“Survey respondents pointed to unplanned tasks (such as unscheduled phone calls, emails and meetings) as the primary cause for not completing all items on their to-do lists,” the organization said. In other words, interruptions are the primary culprit.
When I surveyed my own audience about productivity, they said the same thing. Constant interruptions and distractions are the No. 1 obstacle we face in staying productive and accomplishing our most important projects.
Think you have big goals? Think again. Over the summer, long-distance runner Dean Karnazes ran the Silk Road Ultramarathon. He covered 326 miles through the deserts and mountains of Uzbekistan, Kyrgyzstan, and Kazakhstan in just eleven days.
Before that, Karnazes reproduced the world’s first marathon, a 153-mile run from Athens to Sparta. He details that adventure in a new book out this fall, The Road to Sparta. I can’t wait to read it. But these are only the most recent in a long string of accomplishments.