Leaders frequently tell me they have a hard time recruiting great people to join their organizations. When I ask about their hiring process, I often find one missing element: sales.
Recruiting great people is similar to any kind of sales process. Your company is the product. Prospective employees are your customers. The recruiting process is not just about filtering candidates—it’s also your sales pitch.
If you’re in a position of leadership, chances are better than good you’re going to blow it with your people sooner or later. It’s like messing things up in your marriage. Don’t ask me how I know this, but it’s inevitable from time to time.
There are pluses and minuses to that comparison, but one benefit is that making things right with our spouses can teach us how to make things right with just about anyone.
How? I’m not a counselor, but after decades of professional and personal experience, I’ve found mending relationships involves the same basic five steps.
I often hear leaders, particularly younger ones, complaining about their lack of control in various situations. “If only the sales department reported to me, I could consistently hit my budget,” they lament. Or, “If the production department reported to me, I would not have run out of inventory!”
What they are really saying is, “If I could control these people, I could guarantee the results.”
Productivity doesn’t just increase your efficiency. If you do it right, it can also increase your income. The problem is that traditional systems get productivity all wrong.
They define productivity as the ability to do more and do it faster. But that approach just accelerates the hamster wheel we’re already on. Instead of getting ahead, our productivity gains sometimes leave us feeling frazzled, fried, frustrated.
True productivity isn’t about getting more things done. It’s about getting the right things done.
Is it just me, or is our modern work culture bleeding us dry? It’s not just our cell phones and computer screens that draw our eyes at all hours. As much as we might want to blame technology, the root of our struggle to have satisfactory days goes much deeper.
Far too often, we think, “If I just work harder, I’ll be successful.” But the hustle economy is bankrupt. In a fast-paced working environment, we suffer from a lack of clarity about what’s important to us—not to mention permission to pursue those priorities on our own terms.
When I think of one word to describe contemporary work habits, it’s unsustainable. We’re working drastically longer hours, while incurring high physical and emotional costs, for only marginal gains in productivity. We created this infographic to illustrate some interesting (and surprising) stats on our struggle with productivity in the modern workplace.
Feel free to share this graphic with others. Click here to download the full-size image.
We’re used to hearing about people getting sick at the office. Someone brings in the cold or the flu, and it spreads. But that’s not the only thing that goes viral in the workplace.
For a couple of decades now, researchers have been studying something called emotional contagion. It’s important for leaders to understand because of the effect it has on our organizations.
The latest findings show us why you have to keep a close watch on the mood of your team. Managed well, it can energize your team to achieve results. Managed badly, it can poison all your efforts.
As a leader, the health of your marriage directly impacts your effectiveness. Nothing will undermine it faster than a bad marriage. And few things will advance it like a good one.
But it’s not easy. All marriages are works in progress. I’ve been married to Gail for thirty-eight years, and we’re still working on ours.
Several years ago, I heard the CEO of a major corporation speak at a leadership conference. He started by saying he wasn’t a “gifted speaker.” It got worse from there.
He rambled for a solid hour. Clearly, he was unprepared. It was painful. And the whole episode could have been avoided.
The CEO had fallen victim to the Narrator.
Ask leaders about the most efficient way to be inefficient, and I bet most will say “bad meetings.” But the hard truth is that meetings are not only inevitable, they’re also essential. Why?
If our teams are going to achieve major goals, we need to be able to plan, coordinate, and tackle problems together. The problem is that many meetings are the least productive use of our time, right?
One key to leadership is being willing to take responsibility for your mistakes. Good leaders do this even when they’re guilty of only 10 percent of the problem or accusation. But the truth is we’ve all had cases where we’ve been guilty of the whole enchilada, right?
I once had a teammate—this was years ago now—who was caught viewing porn on her computer at work. I don’t know how she thought she’d get away with it. Her computer screen was visible to just about anyone walking by.