In all my years of using Apple products, I have never returned one. Until now. Last month I purchased the new MacBook Pro with Touch Bar. What a letdown. It’s the first Apple device that’s actually made me less productive. When I watched the company’s October keynote, I left feeling disappointed. At the time, I […]
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I used to watch Apple’s product events with eager anticipation. But when I watched the most recent one, I was disappointed. I’m a serious Machead. But if I’m honest, I think they’re losing their mojo. It’s a cautionary tale, one that Steve Jobs actually warned about. Using IBM and Xerox as examples, Jobs explained the […]
If you make a stellar product but don’t provide stellar customer service, guess what you won’t have? Very many customers. If you’re looking for a competitive advantage in business, customer service is the answer. Why? It’s like investing in both customer loyalty and your promotional budget at the same time. Customer service is the new […]
I have had a love affair with the MacBook Air since I bought my first one in December 2010. I have loved the elegant design and super-thin profile. I upgraded three times in the last four years. It has been the best computer I have ever owned. Until now … Right before Christmas I happened […]
I bought the original iPad, the iPad 2, and the iPad 3. However, I stopped using them after a few months. Would the iPad Mini meet the same fate?
What programs do you automatically run when you startup your computer? In this post, I share my favorites—eighteen in all.
Beyond his cultural and technological contributions, the legacy of Steve Jobs offers up five leadership lessons. In this guest post, Tor Constantino explains.
Is the iPhone 4s worth the upgrade. I bought one on Saturday. After using it for 24 hours, here is my perspective.
I have been quietly using the new MacBook Air for the last 30 days. I haven’t written about it until now, because, frankly I didn’t know if I would like it. However, after using it for 8–12 hours a day over the last month, I can honestly say it is the best computer I have ever owned. Here’s why.
This blog post has absolutely no point, other than occasionally we need a good laugh. Kick back and enjoy the fun! Thanks to my brother-in-law, Jack, for sending this link to me.
When Apple launched the iPad last spring, almost everyone thought it would kill Amazon’s Kindle. But it didn’t. Here are four reasons why.
It’s inevitable. Sooner or later, your hard drive will fail or you will accidentally delete a file you meant to keep. Are you protected?