In this 12-minute interview, I talk to Dan Cathy, president and COO of Chick-fil-A. We discuss the importance of customer service and how to recruit amazing people.
Archive for backstage
In this 15-minute interview, I talk to Sir Ken Robinson about creativity, how to become more creative, and the relationship between creativity and leadership.
In this 11-minute interview, I talk to Seth Godin about change, how it is affecting the publishing industry, and how we can respond to it.