Many leaders are good at the business side of things. They’re able to hit their goals, and they might even be decent at profit. But, unfortunately, many leaders don’t prioritize their people. And when this is the case, morale tends to be low, turnover is high, and the business suffers. The cost is too great. […]
Archive for Communication
Today’s episode is from a Facebook Live that Michael and Megan did on the topic of communication breakdowns. They took questions from viewers and we’ve collected some of the best questions and answers so that you can gain important insight into how to manage your own communication breakdowns. Enjoy!
As a leader, you pride yourself on being proactive and in control. But one area feels like a perpetual dumpster fire—email! It’s all communications, really. Slack messages, texts, voicemail, it’s a constant burn. When will it end?
In 2000, I got one of the greatest opportunities in my career. I was appointed publisher over the Nelson Books division of Thomas Nelson Publishers, which was one of the top English language publishers in the world. I knew our team had experienced some financial troubles, but I was thrilled for the chance to lead. […]
You’ve got a big vision for your business and you’re building a team to get you there. But where two or three people are gathered, there’s bound to be some misunderstanding. No matter how hard you work at it, you wind up having to repeat yourself. That costs time and wastes momentum. Why does communication […]
Under-communication is a consistent problem in nearly every business. You can solve that by taking ownership of the communication happening around you. I’ve worked with more than my share of poor communicators over the years. One was a boss who rarely shared information and never in a timely way. My office happened to be in […]
As a leader, you’re committed to transparency in running your business. But that’s not as easy as it sounds. What about introducing a major change or initiative? Or announcing a layoff? How to manage the flow of sensitive information without causing confusion or mistrust.
To lead others, you need a compelling vision. But lofty words are not enough. A vision statement must draw a crystal-clear picture of the future that guides action. In 2000, I took over Nelson Books, a major division of Thomas Nelson. I quickly discovered that it was the least profitable of the fourteen units in […]
People get “trained” to come late because they know nothing significant will happen until well after the announced start time…. For example, “the purpose of our meeting is to report on the results of our latest market research and give you a chance to ask questions.” Or, “the purpose of our meeting is to evaluate prospective titles for Don Miller’s new book and determine which one we are going to recommend to the author.”
Every leader is motivated by a compelling vision for the future. There’s something you want to achieve. You know where you’re headed. The problem is that it’s hard to keep that vision real for your team. They’re busy and easily distracted. Before long, another quarter has slipped by and you haven’t made real progress on […]
There’s just no substitute for vision. When we have a compelling, unifying view of the future—and we’re able to communicate that view—it can motivate people to accomplish astonishing things. And those who lack vision, well, they’re just “unready” for the challenge of leadership. In this encore episode, we explore the importance of vision to energize and […]
You are often your own worst enemy. It starts with the words out of your mouth and the voices in your head. From telling yourself that you aren’t knowledgeable enough to take on a new challenge to the nagging doubts about important career moves, the negative words in your mind are obstacles to the success […]