Leadership is more than influence. It certainly includes influence, but it is more. I believe it includes at least five characteristics. I call these the five marks of authentic leadership.
Archive for Initiative
Self-starters who take action and get things done are essential to any effective organization. But what are you supposed to do if your teammates don’t show initiative? I was recently talking with a friend. He was frustrated his employees didn’t take enough initiative. The lack was really affecting his business. The problem was he blamed […]
Are you waiting for someone to give you permission to lead, grow, or move in your organization? What if you already have all the permission you need? I was recently invited to sit on a board and observed something there I’ve seen countless times in other settings. Some people around the table had no trouble […]
Guest Post by Joel J. Miller: Whether it was riding express or printing money or casting cannons or even figuring out how to construct a gunpowder mill, Revere was tapped time and again because patriot higher-ups could count on him to get the job done, whatever it was and even if he’d never done it before, which oftentimes he had not.
This post is an excerpt from my friend Ken Coleman’s new book, One Question: Life-Changing Answers from Today’s Leading Voices. This chapter is based on an interview he did with me. At the end of the post, I will share how you can get a free copy of the book.
One of your primary roles as a leader is to inspire your people. This won’t happen by accident. You must be intentional. Here are four ways you can keep it alive.
In the old world of publishing, authors wrote the books, publishers marketed them. That world is dead. You must take responsibility for your own marketing. Here are four reasons why.
Last spring, Jim Bradford , Dean of Owen Graduate School of Management at Vanderbilt University, interviewed me on my leadership philosophy and practice. … How social media fits into my role as a CEO and why I think it is critical to my company’s success.
We’ve all experienced it: the large bureaucracy where where the employees seem to be just punching the clock. However, this happens in the private sector as well. In fact, it happens any time people get disconnected from the their purpose.
Bad customer experiences can be great opportunities to transform not-wow into wow. When people have a bad customer experience, their expectations are lowered. Usually, this results in the customer abandoning the product or service and moving to a competitor. But it doesn’t have to be that way. In fact, it can be an opportunity for organizations to win customers and generate positive word-of-mouth.