We all want to build a strong culture in our organizations, but leaders often exclude themselves from the expectations they set for others. By mastering the Law of Replication, you’ll avoid creating chaos in your organization and create a strong, healthy team culture based on your core values.
Archive for Personal Development
Encore: The Character Advantage
All leaders want to be successful, but sometimes we face situations that pit our desire for results against our values. In this episode, we’ll help you recognize that temptation and equip you to do the right thing when it’s costly. By doing so, you’ll avoid doing damage to your organization and your reputation—and you’ll build […]
Making Vision Stick
4 Elements of a Crystal-Clear Vision that Compels Action
To lead others, you need a compelling vision. But lofty words are not enough. A vision statement must draw a crystal-clear picture of the future that guides action. In 2000, I took over Nelson Books, a major division of Thomas Nelson. I quickly discovered that it was the least profitable of the fourteen units in […]
How to Think Straight
Avoiding Fake News, Group Think, and Other Decision Making Pitfalls
Leaders make tough decisions nearly every day. Too often, they feel rushed or pressured into choices they don’t like and later regret. In this episode, we’ll show you the bad thinking that underlies nearly every bad decision.
New Coke: Anatomy of a Terrible Decision
5 Lessons from One of the Worst Product Rollouts of All Time
The Coca-Cola Company’s own website admits that it was probably “a day that will live in marketing infamy.” On April 23, 1985, Coke Chairman and CEO Roberto Goizueta announced to 200 reporters that the company would be changing its formula. It would be still be called Coca-Cola, but this “New Coke” would taste better and […]
Leader: Know Thy Biases
3 Ways to Recognize Them and See Around Them
The road sign in my home state of Washington read: “Litter and it will hurt.” I didn’t think twice about it, but our guests from nearby Vancouver, British Columbia, mouthed the slogan out loud and could hardly believe their ears. They were traveling with us to a birthday party of a mutual friend. “Of all […]