Over the years, I have noticed that there are two kinds of thinking. One kind leads to success, joy, and fulfillment. The other leads to failure, fear, and discontent. Which type are you?
Archive for trust
Ever wonder why some people are likable and others aren’t? Without a high likability quotient, it’s tough to succeed in almost any area of life—especially as a leader or entrepreneur. If you want to win with people, they not only have to know you; they also have to trust you. Likability is the bridge between […]
Trust is to an organization what oil is to a car engine. It keeps the moving parts from seizing and stopping forward motion. But trust is not something you can take for granted. It takes months—sometimes years—to build. Unfortunately, you can lose it overnight.
I hate cynicism. It is like cancer to the human soul. It is especially deadly when it infects an organization.
If I had a dollar for every time people asked my wife, Gail, how she lives with an entrepreneur, I wouldn’t have to be one. Scratch that. I would probably figure out how to get more people to ask the question. (Sorry, I can’t help myself!) Being an entrepreneur is part of who I am. […]
Several years ago, when I was the CEO of Thomas Nelson Publishers, I was presiding over our monthly business review meeting. One by one, each of our divisional managers would appear before the executive team and review their operating results for the previous month. At the first break, one of my business consultants who was […]
Sometimes being wrong with others can be the right thing to do for others. Guest poster Kelly Combs explains how it can create harmony, improving relationships and building trust.
Yesterday, I had my first root canal. I expected the worst. Thanks to the endodontist who performed the procedure, it was a non-event, In the process, he demonstrated six leadership skills that apply to all of us.
Yesterday, I listened to a man berate the TSA in a phone conversation with someone else. He had had several negative encounters. It made me wonder, was it him or the TSA?
One of the most important parts of being an effective leader is building trust. In this guest post, Dr. Jeremy Statton provides 6 ways leaders can do this with their teams.
How do you deal with those who abuse your trust? I’ve had to learn the hard way. Here are five strategies.
Several months ago, a former executive at our company made a commitment to a third-party via email. It is obvious that he didn’t research the cost of his promise nor did he get anyone else’s approval. Neither I nor my CFO was aware of the obligation until the other party brought it to our attention. When I learned that the commitment was north of six figures, I gasped.