Today’s episode is from a Facebook Live that Michael and Megan did on the topic of communication breakdowns. They took questions from viewers and we’ve collected some of the best questions and answers so that you can gain important insight into how to manage your own communication breakdowns. Enjoy!
Archive for vision
As a leader, you pride yourself on being proactive and in control. But one area feels like a perpetual dumpster fire—email! It’s all communications, really. Slack messages, texts, voicemail, it’s a constant burn. When will it end?
In 2000, I got one of the greatest opportunities in my career. I was appointed publisher over the Nelson Books division of Thomas Nelson Publishers, which was one of the top English language publishers in the world. I knew our team had experienced some financial troubles, but I was thrilled for the chance to lead. […]
You’ve got a big vision for your business and you’re building a team to get you there. But where two or three people are gathered, there’s bound to be some misunderstanding. No matter how hard you work at it, you wind up having to repeat yourself. That costs time and wastes momentum. Why does communication […]
Under-communication is a consistent problem in nearly every business. You can solve that by taking ownership of the communication happening around you. I’ve worked with more than my share of poor communicators over the years. One was a boss who rarely shared information and never in a timely way. My office happened to be in […]
As a leader, you’re committed to transparency in running your business. But that’s not as easy as it sounds. What about introducing a major change or initiative? Or announcing a layoff? How to manage the flow of sensitive information without causing confusion or mistrust.
If you’ve recently made the switch to remote work, you’re not alone. At least a quarter of U.S. employees worked from home at least part of the time before the Covid-19 crisis. An estimated 16 million U.S. knowledge workers started working remotely due to Covid-19 as of March 2020. That number has likely continued to […]
You’re well on the way to achieving your vision, but something unexpected happens. Maybe a cost overrun or a production delay. Vendors are confused. Customers aren’t happy. Employees start complaining as the problems pile up.
I recently had lunch with a young entrepreneur. His business had grown quickly, and, as a result, he was facing challenges he’d never encountered before. He said, “I think I need a business coach—someone who can help me navigate the road ahead. Can you recommend someone?” I get asked this question a lot. Running a […]
The global pandemic has upended a lot of business plans. You’ve probably thought about getting some coaching to lead more effectively, but is it the right time to make that decision? Frankly, it doesn’t seem right that you can’t get help in dealing with the crisis—because of the crisis!
In early 2002, I was the general manager of Nelson Books, one of Thomas Nelson Publishers’ fourteen divisions. In eighteen months, we had gone from number fourteen—dead last—to number one in terms of revenue growth and profit margin. I felt great. I was proud of myself and my team for the results we’d achieved. That […]
As a leader, you know vision is important. But what on earth is it? There are many conflicting voices on the subject. It’s enough to make you forget the whole thing and just focus on operations. Why is this so hard?