In this backstage interview at the Chick-fil-A Leadercast 2012, I asked Patrick M. Lencioni about corporate culture and how leaders can use it to drive performance. His new book, The Advantage: Why Organizational Health Trumps Everything Else In Business, is focused on this topic.

This would be a great interview to watch with your team, take notes, and then discuss. There are few things more important than intentionally creating your organization’s culture.

Please note: I reserve the right to delete comments that are snarky, offensive, or off-topic. If in doubt, read My Comments Policy.

15 thoughts on “An Interview with Patrick M. Lencioni About Corporate Culture

  1. Good Morning Michael! I don’t see an option to share your videos, like I do on your other posts. Am I just not seeing it?

  2. Southwest Airlines explicitly states that their employees come before their customers. They believe if you take care of your employees first, they will take care of your customers. Not what the textbooks say, but it makes a lot of sense. Leaders serve workers, workers serve customers. Wonder who said that first? :)

  3. His piece about being willing to fight and take a hit for promoting aspirational values was a great one. But just seeing the difference between our aspirational values and our actual ones is probably even more difficult.

  4. Patrick Lencioni is a national treasure. What an awesome interview Michael.

    I’m so glad I actually know how to pronounce his name now. Woohoo!

    I have shared his books with so many people. One in particular, the Three Signs of a Miserable Job, change my mom’s life as a leader.

    Beautiful ending too!

  5. Thankyou Michael and Patrick Lencioni beautiful interviw as others True Leaders are example Life style,Servents of the Lord Jesus Christ,its Super beautiful you put it press on 

Comments are now closed on this post.